Implications of neuro-linguistic programming and William Glasser's Reality Therapy in superior-subordinate communication.

The purpose of this study is to identify, select, and analyze techniques, methods, and principles in Neuro-linguistic Programming, Reality Therapy, and Control Theory that can be employed for improving superior-subordinate communication. A content analysis of Neuro-Linguistic Programming, Reality Therapy, and Control Theory along with a conceptual analysis on what the implications of these programs and principals are for managerial communication is undertaken.

The Neuro-linguistic Programming techniques of Mirroring and Matching, Pacing and Leading, Modeling, Association Shifts, PEGASUS, Outcome Matching, and the Meta Model of Linguistics is examined for their implications in managerial communication. Also, this research examine Reality Therapy's four basic steps of self-discovery along with Control Theory principles for their appropriateness and possible applications for managerial communication. The goal of this thesis to examine these outlined theories for application in a practical managerial communication model that provides managers with concrete methods and ideas that can be used in their everyday communication interactions with their subordinates.