The Impact of Student Success Rates When Mandatory Tutoring is Applied to a First-Semester Barrier Course in Writing at a Two-Year Community College

Community colleges face unique challenges in educating students due to their open-access policies and the need to retain students through successful completion of courses, especially those identified as barrier courses. This study examined the impact of applying a mandatory tutoring requirement in a first-year writing course to increase course success rates and writing proficiencies. A Communications-121 writing course taught at a community college in Southeastern Pennsylvania was identified as one of the top 10 barrier courses with a low course success rate of 62%. In order to address this issue, a quasi-experimental study was designed to examine the impact of three different tutoring models on course success rates: mandatory, embedded, and voluntary. The study also explored the relationship between at-risk student populations (first-generation, ethnicity, and Pell Grant recipients) and the various tutoring models. The mandatory tutoring intervention used in this quantitative study was not shown to be the best model; however, there was a positive relationship between at-risk students and the mandatory tutoring model. Exit surveys also showed that a majority of students who used tutoring services reported that they would use a tutor in future courses and would recommend tutoring to their classmates.