Comparison of 2018-2021 Survey Data from Bailey Library Clients

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Item Description
Linked Agent
Creator: McClymonds, Elijah
Mentor: Asher, Jana
Mentor: Goodrick, Amanda
Publisher: Slippery Rock University
Date Created
2022
Abstract
Every three years, the SRU Bailey library participates in a national survey regarding different users' customer satisfaction. This study compares the expectations and satisfaction levels of the 2018 respondents and 2021 respondents. Preliminary results suggest decreasing expectations and satisfaction levels. Within specific years discrepancies between expectations of and experiences at the Bailey Library are elucidated. Accessibility to resources and information will also be a focus in this study.
Genre
Presentation
Resource Type
Text
Place Published
Slippery Rock, (Pa.)
Language
English
Extent
1 page
Subject
Mathematics
State System Era
University
Finding Aid Link
14-28 Symposium for Student Research, Scholarship, and Creative Activity
Related Item Link
SRU Symposium Site
Member of
2022 Symposium for Student Research, Scholarship, and Creative Activity
Institution
Slippery Rock
Rights Statement Link
The copyright to this item is owned by the author and falls under Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License.