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Thesis Nurs. 1995 P438f
c.2
Perfetto, Patricia A.
Family education in the
rural psychiatric
1995.
FAMILY EDUCATION IN THE RURAL PSYCHIATRIC INPATIENT SETTING:
STAFF NURSES’ PERCEPTIONS OF ROLE AND PREPARATION
by
Patricia A. Perfetto, B.S.N., R.N.
Submitted in Partial Fulfillment of the Requirements for the
Master of Science in Nursing Degree
approved by:
Chairperson, Thesis Committee
Date
Edinboro University of Pennsylvania
^Committee Member
Date
Committee Member
Date
J-/'
ACKNOWLEDGEMENTS
The writer wishes to express sincere thanks and appreciation
to her committee members:
Charlotte P. Paul, Ph.D., R.N., Dean L.
Stoffer, Ph.D., and Beverly Danielka, M.S.N., R.N., for their
guidance and support during the writing of this thesis.
In addition, a special thanks to Bob Perfetto, for all of
his encouragement, belief and support throughout this process.
P.A.P.
January, 1995
ii
Abstract
A sample survey of nurses practicing in rural psychiatric settings
was conducted to examine their perceptions of preparation for
the family educator role.
A self-rating tool was sent to nurses
practicing on inpatient units of rural hospitals in southeastern
Kentucky and southern West Virginia.
Nurses were asked to rate
themselves in response to questions pertaining to teaching set
and preparation for teaching.
The conceptual framework of
Megenity and Megenity was used as the basis for the study and the
rating tool which was developed by the investigator.
statistics were used to analyze the data collected.
Descriptive
The results
of the survey showed that while nurses felt adequate in the family
teaching role, their formal educational preparation stopped at the
entry level of associate degree; that they value basic education
and experience equally as the most helpful preparation; and that
they did not plan for the teaching event.
These findings were
inconsistent with the literature, which supports an advanced
credential for practitioners teaching families, and the model
which supports grounding in educational and teaching-learning
theories, as well as planning for the teaching event.
iii
TABLE OF CONTENTS
page
ACKNOWLEDGMENTS
ii
ABSTRACT
iii
CHAPTER
I.
II.
INTRODUCTION
1
Background of the Problem
2
Statement of the Purpose
3
Research Question
5
Assumptions
6
Definition of Terms
6
Scope and Limitations of Study
6
REVIEW OF THE LITERATURE
8
Families’ Identification of Need for Education . .
8
Educational Programs and Characteristics of
Leader-Teacher
HI,
9
Teaching as a Function of Nursing
12
Summary.
14
METHODOLOGY.
16
Conceptual Framework
16
Setting and Sample
17
Instrumentation
17
iv
IV.
V.
Pilot Study
18
Data Collection
24
Procedures for Data Analysis
25
PRESENTATION AND ANALYSIS OF DATA
26
CONCLUSIONS
32
Summary
32
Discussion of Findings
34
Conclusions
36
Recommendations .
37
38
APPENDICES
A.
Self-Rating Tool: Original
38
B.
Self-Rating Tool: Revised
41
C.
Director of Nursing Request
44
D.
Permission to Conduct Study
45
E.
Collegial Request
46
47
REFERENCES.
v
CHAPTER I
Introduction
Background of the Problem
The importance and positive effects of family education
during psychiatric hospitalization is a resurging issue for the
mental health professional (Hatfield, 1979; Greenberg, Fine,
et al., 1988; Bernheim, 1990; Kane, DiMartino, Jimeniz, 1990;
Koontz, Cox and Hastings, 1991).
Twenty five years ago, the
literature contained anecdotal accounts of family members’ pain
and need, as they described feeling left out of the care of their
loved one, while simultaneously being cited as the cause of the
disorder under treatment (Lillis, 1974).
Currently, the move for
deinstitutionalization, the return to the community and family
caregiving, short-term acute inpatient stays, as well as the rise
of consumerism by families present mental health professionals
with new challenges and demands to work with families.
Studies
repeatedly show that families want education, not therapy, from
professionals (Hatfield, 1979; Rose, 1985; McElroy, 1985).
In the sixties, the deinstitutionalization movement was begun
through initiatives of the federal government (Huddleston, 1992).
With the advent of medications which were more effective in
1
2
stabilizing symptoms, the chronically mentally ill patient was
able to return to family, with the therapeutic supportive backup
supplied by Community Mental Health Centers.
In theory, this
movement was to allow for patients to remain close to families
during periods of remission and as necessary, utilize short term
hospitalization for exacerbations of the illness when there were
overt symptoms of harm to self or others exhibited by the patient.
In reality, many families became the primary care givers and
assumed a great emotional and interactional burden (Huddleston).
The need for education and support was felt by families
who turned first to mental health professionals for help in
dealing with the myriad of problems they faced in daily living
with a chronically mentally ill family member.
Families
identified their needs as knowledge about the illness and
treatment, resources in the community and practical coping and
management skills which they could put in place at home (Hatfield,
Professionals responded with traditional individual
1979, 1992).
and family therapies.
Their expectations unmet, families developed
self help groups, where emotional support was given and advice
exchanged.
These evolved into advocacy groups for families of the
mentally ill, the most prominent of which is the Alliance for the
Mentally Ill (Woolis, 1992).
Families and consumers rely on such
groups for community education and political advocacy for the
mentally ill.
3
In one rural area, deinstitutionalization has just begun.
In 1992, the Kentucky legislature authorized the building and
staffing of a 100 bed mental health facility in southeastern
Kentucky, in a joint effort with a private not-for-profit health
care organization.
Prior to this, hospitals for the mentally ill
were located in the western and central parts of the state.
With
the opening of the new facility in midyear 1993, chronically ill
patients were transferred to a hospital closer to home.
In
addition to providing inpatient care to the chronically ill person
short term care is offered to residents of a twenty one county
area.
This is one part of a multi-phased mental health care
initiative in the area.
The Community Mental Health Centers
offer outpatient care, however, crisis intervention is still a
missing component in the delivery system, and residential
programming is minimal.
It is apparent that history is repeating itself in this small
area.
Thirty years ago, families were ill prepared to care for
their chronically mentally ill relatives who returned from long
term hospitals.
There were few community resources available for
patients and little established for families.
This is true of
southeastern Kentucky.
Recruiting skilled professionals to this impoverished area
is difficult;
rural settings are generally not attractive to
physicians or other professionals, due to perceived lacks in
technological, cultural and educational resources (Raffel and
Raffel, 1989).
4
There is a confluence of events and reasons which put the
nurse in the position of becoming a family educator.
families generally view the nurse as a resource.
instances, the nurse is known to the family.
Rural
In most
There is a lack of
anonymity in rural nursing which doesn’t exist in the urban
counterpart (Weinart and Long, 1991).
This familiarity breeds a
trust which can’t be attained easily by outsiders.
part of the nurses’ role and responsibility.
Education is
Licensure not only
allows it, but requires it (KY Nurse Practice Act, 1993).
External reviewers expect to find evidence of teaching and
learning activities on inpatient settings (JCAHO, 1993).
Professionally, the ANA Psychiatric/Mental Health Standards of
Practice (1982) call for education of clients and families.
The lack of other professionals, such as social workers,
prepared at the advanced level within the rural setting puts the
nurse in the sometimes inevitable position of crossing role
expectations to deliver in the practice setting aspects of care
usually performed by other professionals in the urban setting
(Weinart and Long).
The literature supports the theme of highly
skilled, advanced credentialled professionals delivering family
education and support.
The rural nurse does not necessarily have
the educational credential suggested by the literature.
Indeed,
73% of nurses in Kentucky are educated at the associate degree
level (NLN Data Source, 1992).
educational degree.
For most, this is a terminal
How then, the nurse prepares for the role
5
of family educator is relevant to nursing practice.
Purpose of the Study
The purpose of this study was to examine nurses’ perceptions
of preparation for the role of family educator in the rural
psychiatric acute care setting.
The findings of this study will
assist educators and practitioners in designing strategies to
assist the generalist nurse in implementing the teaching role.
Research Question
To examine nurses’ perceptions about preparation for the
family educator role in practice, the following questions were
asked:
1.
How did nurses perceive their preparation for the role
of family educator?
2.
Which method of preparation was perceived as most valuable
to the nurse?
Assumptions
The assumptions which were made for this study were:
1.
The nurses’ perceptions could be evaluated.
2.
The nurses prepared for the role of educator.
6
3.
The nurses delivered education to families in a variety
of methods.
4.
The nurses would answer the research questions honestly.
Definition of Terms
Family education-any active intervention performed by the nurse
designed to increase the understanding and/or
knowledge of psychiatric illness, treatment
and/or coping skills
Family-■a relationship to an identified patient, whether
legal or biological; includes non-marital,
significant others
Preparation■any action taken by the nurse to increase own
knowledge base and/or skill in the delivery of
education; can be formal, i.e. classes, or
informal, i.e. reading; includes teaching and
learning theory, adult education, educational
assessment techniques
•attitudes, beliefs, and/or feelings of the nurse
Perceptions'
Scope and Limitations
This study was limited by the use of a descriptive survey
design using a self-report questionnaire developed by the
investigator.
Since this instrument has not been used in other
studies, comparative findings were not available.
The findings
of the study reflected the perceptions of those who responded to
the questionnaire and may not represent the perceptions of the
population of nurses practicing in rural settings.
The study
7
was confined to small, rural communities in southeastern
Kentucky and southern West Virginia, served by general hospitals
of varying sizes, each with designated psychiatric units.
CHAPTER II
Review of the Lite ra tur e
The purpose of this study was to examine nurses’ perceptions
of preparation for the role of family educator in the rural
psychiatric acute care setting.
Families’ Identification of Need for Education
Families of the mentally ill have asked for communication
with and education from mental health professionals for over
twenty years.
Lillis (1974), in an article regarding her sister’s
illness not only poignantly described the pain her family suffered
during her sister’s hospitalization, but also listed desired,
needed information that would lessen the frustration of not
knowing what was happening during treatment.
Hatfield (1979) called for mental health professionals to
align with families as part of the total treatment team.
She
stated that learning how the family responds to mental illness
would be a step in building positive relationships.
In this
study, families identified knowledge as a priority.
They further
required that this knowledge by delivered in a language which they
could easily understand.
Similar to Lillis’ appeal for
information, they wanted to know about diagnosis, prognosis,
8
9
techniques for dealing with behaviors and available community
resources.
The literature suggests that while families are able to
identify what they need, educational programming strategies are
developed from the providers point of view, despite evidence that
there can be a discrepancy between the professionals’ and
families’ perception of what is and is not important.
McElroy
(1985) conducted a descriptive study identifying educational
needs of families of severely mentally ill patients and measured
congruence with the professionals’ perceptions on the same
dimensions.
The resultant incongruency between the two groups
suggested that some professionals needed to modify their approach
with families to include those issues which the families deemed
had merit.
Both groups in the study agreed that families do not
want therapy for themselves and supported Hatfield’s earlier
contention (1979) that families do want education from
professionals.
Educational Programs and Characteristics of Leader-Teacher
Studies of psychoeducational programs included descriptors
of the professionals conducting the programs.
Consistently,
whether the program was led by the researcher and/or a colleague,
the leaders were described or implied as advanced educational level
clinicians.
10
Scharfstein and Libbey (1982), masters prepared social
workers, conducted orientation groups for families.
They met
once with multiple families for one and one-half hours, in a
setting structured into three phases;
discussion.
social, educational and
The theoretical framework was group, patient
education and family systems theories.
The outcome was the
belief that families benefitted, although no ratings or testing
were conducted to validate this.
Rose, et al. (1985) described a support group led by the
investigators, intended to help families develop coping skills
utilizing a self-help group model.
While not an educational
model, lack of knowledge of the mental health system, mental
illness and treatment were the number one concerns of families.
The investigators noted that the professional group leader must
have an understanding of group dynamics to facilitate such a
group.
Greenberg, et al. (1988) conducted an evaluation of a
multi-disciplinary psychoeducational model for patients with
Schizophrenia and their families in an acute care setting.
The
program was developed by the investigator and was conducted by
psychiatrists and masters prepared social workers.
The staff
nurse, educational credential unidentified, was involved in
patient education, utilizing a teaching tool scripted by the
investigators.
The nurse was not involved in family education.
11
In a comparison study of psychoeducational and support
groups for relatives, psychoeducation was suggested to be the
method of choice of families.
Kane and BiMateo (1990) measured
the impact of both approaches in increasing family coping ability.
The researchers and graduate students in nursing conducted the
groups.
Huddleston (1992), in a descriptive study of psychoeducation
focused groups for patients with Schizophrenia and their families
states that group effectiveness requires a facilitator with not
only a significant amount and variety of direct treatment
experience, but also a need for knowledge in academia and family
role in treatment.
Harter (1988) in her descriptive study of the multifamily
education groups conducted in many inpatient acute care settings,
stated that the group needed to be run by a seasoned clinician,
with an adjunct role played by the staff nurse, who gave families
day-to-day information regarding the patient’s treatment plan and
progress.
Applying Harter’s framework in another setting, Koontz,
Cox and Hastings (1991) received positive anecdotal responses from
families.
Their study suggests that the leader needs to be
knowledgable, fluid, and skillful in introducing and reinforcing
topics pertaining to the diverse needs of multiple families in
a group setting.
Thompson and Weisburg (1990) found in their study on family
12
as educational consumers, that families with the least amount of
formal education wanted the most assistance from nurses, and that
nurses primarily provided the most information to families in the
most highly educated groups.
The study focused on the effect of
psychoeducational groups which were conducted by social work
staff, so the fact that families saw the nurse as the professional
with the desired information was a significant finding.
The
education and proficiency of the nurse was not described.
Teaching as a Function of Nursing
While not always so, nursing curricula today includes the
integration of teaching-learning principles in a variety of
coursework, such as psychology, sociology, and clinical practicums
(Megenity and Megenity, 1982).
Texts and coursework on patient
and family education exist and are utilized in some practice
settings.
No matter what the basic educational level of the nurse
there are resources to develop this skill.
Continuing education
programs are available to assist the practitioner in synthysizing
and applying learning theories which would suggest that nurses
are seeking more assistance and knowledge about the teaching
process.
In their work on teaching and nursing, Megenity and Megenity
(1982) define nursing as a helping process for promoting,
maintaining and restoring the health of nursing clients.
Clients
13
are defined as families, individuals, groups or communities.
The
function of nursing is to carry out the three major processes
above through care giving, teaching and supporting activities.
The nurse in this framework is more than a technician.
The nurse
is viewed as an educated person in the health field, with a well
developed knowledge base, skill in communication with others and
able to articulate his/her philosophical beliefs regarding nursing
role, health, society and humanity.
The nurse should be able to
use knowledge and skills in the application of problem solving
in the three major activities of nursing;
and supporting.
care giving, teaching,
Within this view of nursing, expertise in
patient-client teaching is required and assumed.
The Megenitys
state that the nurse must consider his or her philosophical
beliefs about nursing and the role of the nurse.
Without knowing
or defining these for self, the nurse will have no conceptual
basis for practice, but will accept the dependent role, carrying
out client health tasks defined by others.
Further, they state
that practitioners of nursing generally are people who want to
assist and direct others toward more healthy lives, and that
nurses believe that they should teach.
The priority that the
nurse places on this teaching will vary with each nurse,
influenced to a degree on the nurse's base in the educational
processes of teaching-learning.
This is consistent with role
theorists, who state that performance in a role requires
14
competence m role specific behaviors (Hardy and Conway, 1988).
Preparation for a role includes cognitive skill development.
This, according to sociologists can be obtained through education
and role socialization.
Summary
In this era of decreased hospitalization and increased
community care, families want and need education regarding the
condition, treatment and on-going coping skills necessary to deal
with behaviors associated with the mental illness of their loved
ones.
Professionals have not always been responsive to families,
although recent literature describes attempts to meet the
educational needs expressed by families.
A common theme in the
documented attempts is a leader/teacher who is multi-skilled in
psychosocial practice, group theory and teaching-learning theory
and techniques.
Cognitive and affective education in these areas
is usually obtained in advanced practice education programs, such
as master’s level education.
Rural areas have traditionally
experienced difficulty in attracting professionals prepared at
this level.
Rural nurses, generally regarded by families as the
professional expert to be trusted for health care and educational
need fulfillment, are primarily educated at the associate degree
level.
One model proposes that teaching is a major function of
nursing; it also assumes a base of education which includes an
15
understanding and use of educational, and teaching-learning
theories.
The nurse in this model plans the education of clients.
There is minimal use of intuitive, occasional teaching.
Inherent
in this model is the assumption that the nurse prepares for the
role of teacher through education.
Utilizing this model as a framework, the intent of this
study was to look at how a sample population of rural nurses,
working on inpatient psychiatric units perceived their preparation
for and adequacy in the role of family educator.
CHAPTER III
Methodology
The purpose of this study was to examine nurses’ perceptions
of preparation for the role of family educator in the rural
psychiatric acute care setting.
Conceptual Framework
This study was organized around the concepts presented by
Megenity and Megenity (1982) on nursing and teaching.
Defining
nursing as a helping process for promoting, maintaining and
restoring the health of clients, they further describe the major
functions of nursing as care giving, teaching and supporting
activities.
As with any phenomenon studied, the descriptors of
Megenity and Megenity
the action/behaviors must be identified.
do this in relation to teaching in the teaching set.
components of the set are:
and evaluation.
The
intended learner outcomes, instruction
These parallel the Nursing Process and provide a
framework to study teaching in the model.
It is believed in this
model that while some teaching actions of the nurse are intuitive
and will occur incidentally, for the teaching process to be
effective, it must be a planned event.
16
The philosophy, education
17
base, attitudes and beliefs about teaching, learning, and
nursing will influence this event.
Inherent in the model is the
assumption that the nurse prepares for the role of teacher through
education and the study of the teaching-learning process.
Setting and Sample
The convenience sample was obtained from nurses who were
working on psychiatric units located in one of three rural
hospitals in southeastern Kentucky and southern West Virginia.
Instrumentation
The self-rating tool used in this study was developed by a
three member committee comprised of a community educator, a
consumer, and a nurse, who was a candidate for a master’s degree.
The tool was then submitted to a four member panel of experts
for critique.
This panel was comprised of two master's prepared
nurses, one master’s prepared social worker and one associate
degree nurse
who is enrolled in an RN to Master’s Degree program.
This panel was asked to review the tool for readibility, ease of
use and content validity (Appendix A).
A suggestion made by this
panel was to change one question from an open-ended to a forced
choice answer.
This was. incorporated into the tool (Part II,
Appendix B).
The self-rating tool was comprised of a series of questions
designed to examine the nurse s
perceptions regarding the use of
18
the teaching set, preparation for the role of family educator, and
evaluation of that preparation.
It was divided into two specific
parts, with demographic questions completing the tool.
Part I of the tool was comprised of five questions which
asked the nurse to rate teaching practices on a time demension.
The use of assessment, planning methods and evaluation were the
data sought by the investigator in this section.
In Part II of the tool, the nurse was asked to identify
preparation for family teaching on two dimensions, actual and
valued.
These were the research questions that were the thrust
of the study.
In one question in this part of the tool, the nurse
was asked to respond to feelings of adequacy in the role of family
educator.
The final section of the tool was designed to elicit a
description of the nurse in terms of educational level, experience
(total time and time in specialty area), and affiliations, both
professional and with consumer groups.
Pilot Study
A pilot study was conducted to determine if desired data
could be gathered using the self-rating tool.
participated in the pilot study;
Seven nurses
five were employed in the
same
two were employed in other facilities.
facility as the investigator;
These individuals were excluded from the study since they were
participants in the pilot study.
19
Results of the Pilot Study
The first research question to be answered was:
How do
nurses perceive their preparation for the role of family educator?
Respondents in the pilot study self reported that they utilized
basic education, followed by the experience of teaching most in
preparing for the teaching role.
The use of a mentor was the
least utilized method of preparation (see Table 1).
Table 1
Mean Response of Methods Utilized by Nurses in Preparing for the
Family Educator Role
Mean
Method
Basic Education
4.0
Continuing Education
3.2
College Coursework
3.0
Mentoring
1.5
Experience
3.5
Note. Scale:
4 = to a great degree; 3 = to a moderate degree;
2 = to a minimal degree; 1 - never
20
The second research question to be answered was: Which method
of preparation was perceived as the most valuable to the nurse?
Respondents in the pilot group reported that the experience, "just
doing it", was the most valuable.
Mentoring was the least valued
method of preparation (see Table 2).
Table 2
Most Valued Preparation for the Family Educator Role by Percentage
of Respondents
Method
Respondents
Experience
42%
Basic Education
28%
Continuing Education
14%
College Coursework
14%
Mentoring
Note,
0
n = 7
The survey questioned whether respondents obtained specific
courses in teaching and educational theories, based on the belief
of the Megenitys' model (1982) that grounding in educational and
teaching theories are required for effective teaching.
The pilot
group reported that they had coursework in these educational
principles (see Table 3).
21
Table 3
Percentage of Respondents^Qbtaining Coursework in Educational
Theories
Type of Course
Respondents
Teaching/Learning Theory
85%
Educational Assessment
71%
Learning Tools
85%
Adult Education
71%
Note, n = 7
In response to the question regarding feelings of adequacy in
the role of family educator, the pilot group unanimously reported
that they felt adequate.
The teaching set as described by Megenity and Megenity (1982)
includes the processes of assessment, planning, intervention and
evaluation of the teaching act.
The pilot group reported that
they assessed families generally through interview or by observing
interactions.
They tended not to use a formal tool for assessment.
The method of teaching most used by respondents in the pilot
in a one-to-one setting.
group was written and oral presentation
The pilot group reported that a preplanned lecture or lesson plan
was seldom used.
The group tended to evaluate family teaching at
least some of the time (see Table 4).
Written responses on the
survey tool indicated that the method used to evaluate was the
22
repetition of instructions by the family.
Table 4
Mean Responses of the Use of Aspects of the Teaching Set by Nurses
Aspect
Mean Response
Assessment
Interviewing
2.7
Observation
2.5
Formal Tool
1.8
Setting
One-to-one
2.5
Small groups
2.0
Lecture
1.6
Method
Answer questions only
1.8
Answer questions; give written
explanation
2.1
Use written information only
1.8
Give written information, followed
by oral presentation
2.2
Use a preplanned lesson plan
1.8
Evaluation of teaching
Note.
Scale:
2.2
3 = most of the time; 2 = some of the time; 1 =
seldom or never.
The higher the mean, the more often the nurses
use the aspect being measured.
23
Families have asked for an alignment of professionals with
the families as part of the total treatment team.
One measure
of this alignment is responding to families’ identified needs for
education and information.
In response to the survey question
regarding the content of family education, the pilot group
reported that they taught families about the diagnosis, course of
illness, treatment, including side effects and coping skills
needed for care at home (see Table 5).
Table 5
Mean Responses of Content of Family Teaching Done by Nurses
Topic
Mean Response
Diagnosis
3.0
Course of illness
2.6
Alternative treatments
2.1
Effects/side effects of treatment
2.8
Care at home
2.7
Note.
Scale:
3 = most of the time; 2 = some of the time; 1 =
seldom or never.
The higher the mean response, the more the nurse
teaches the item.
Another measure of positive alignment with families is
membership in a family/consumer group.
little involvement in this area.
The pilot group reported
Only two of the seven respondents
24
were affiliated with family groups.
There were no changes made in the tool as a result of the
pilot study.
With the conclusion of the pilot study, data
collection for the research study was conducted during the first
two weeks of November, 1994.
Data Collection
Directors of Nursing of the three hospitals were asked by
telephone and via a letter to participate in this study
(Appendices C and D).
They were asked to distribute the survey
tools to nurses on the psychiatric units of their hospitals through
the nurse-managers (Head Nurses).
The distribution of the tools
in this way enabled the investigator to reach a wider convenience
sample for this study.
Each tool was accompanied by both a
cover letter, which explained that voluntary participation was
assumed if participants chose to complete and return the survey
(Appendix E), and a stamped self-addressed envelope for ease in
return.
The participants were asked to not sign the survey nor
mark it in any way to indicate identification.
They were informed
that only group summary data would be used in the study.
Finally,
they were asked to return the survey within one week of receipt.
The surveys were color coded to enable the investigator to
monitor the return rates for each hospital.
While a target for
the aggregate data of 35% was reached, the individual hospital
return rates were twenty nine, fifty and seventy per cent.
25
A follow up telephone call to the Directors of Nursing
revealed that the surveys were distributed during scheduled
staff meetings.
The nurse managers ensured that staff who did
not attend the meetings received surveys.
Procedures for Analysis of Data
In this descriptive study, the results of the surveys were
analyzed using the simple statistics of frequencies, mean of
responses and percentage.
The first research question:
How does the nurse prepare for
the role of family educator, was analyzed using the mean of
responses to the preparation items.
The second research question:
What preparation was most valued, was analyzed by converting the
raw numbers to percentages of the study respondents and then
ranking these percentages.
The teaching set analysis was conducted by comparing the
mean of responses of the degree of time (most, some, never) that
the participants utilized a planned approach to family teaching.
Demographic information was analyzed by obtaining the average
of the responses to experience in nursing, educational level and
age of respondent.
The remainder of the data obtained from the
survey was analyzed by converting raw numbers to percentages and
making comparisons.
CHAPTER IV
Presentation and Analysis of Data
This study was designed to examine staff nurses’ perceptions
of preparation for the role of family educator in the rural
psychiatric inpatient setting.
Demographics
Fifty nine surveys were distributed to nurses in three
hospitals, each having a psychiatric inpatient unit or units.
Twenty eight surveys were returned completed, for a response
rate of forty seven per cent (47%).
In this group, the average
respondent was 36 years old; held an Associate Degree in Nursing;
and had an average of 10.6 years experience, with an average of
4.5 years experience in psychiatric nursing.
Data Analysis
The first research question to be answered was:
How did
nurses perceive their preparation for the role of family educator?
Respondents reported that their primary preparation for the role
of family educator was through their basic education, followed
closely by the experience itself (see Table 6).
26
27
Table 6
Mean Responses of Methods Utilized by Nurses in Preparing for the
Family Educator Role
Method
Mean Response
Basic Education
3.7
Continuing Education
2.3
College Coursework
3.1
Mentoring
2.0
Experience
3.6
Scale:
Note.
2
4 = to a great degree; 3 = to a moderate degree;
to a minimal degree; 1 = never
The second research question to be answered was:
Which
method of preparation was perceived as the most valuable to the
nurse?
Respondents self reported that basic education was the
most valuable method.
Again, experience was rated a close second.
The least valued by the respondents was college coursework (see
Table 7 ).
28
Table 7
Most Valued Preparation for the Family Educator Role by Percentage
of Respondents
Method
Respondents
Basic Education
78.5%
Experience
71.4%
Mentoring
10.7%
Continuing Education
7.1%
College Coursework
3.5%
Note.
n = 28
The survey questioned whether respondents obtained specific
courses in teaching and educational theories, based on the belief
of the Megenitys’ model (1982) that grounding in educational and
teaching theories are required for effective teaching.
The study
group respondents reported that they had some coursework in this
area (see Table 8).
29
Table 8
Percentage of Respondents Obtaining Coursework in Educational
Theories
Type of Course
Respondents
Teaching/Learning Theory
40%
Educational Assessment
32%
Learning Tools
24%
Adult Education
32%
Note.
n = 28
In response to the question regarding feelings of adequacy in
the role of family educator, the survey group response was positive
for 78% of the respondents.
The survey tool asked respondents to rate their use of
assessment, planning and evaluation in the teaching act.
Respondents were also asked to rate the use of specific methods
of teaching.
The survey respondents reported that they assessed
families most of the time through interview and observation.
They
tended to use the one to one setting most in their teaching,
rather than groups or lecture settings.
The methods of teaching
most often used by respondents was a combination of written and
oral presentations.
The respondents tended not to preplan the
teaching act or to evaluate their teaching efforts (see Table 8).
30
Table 8
Mean Responses of the Use of Aspects of
the Teaching Set by Nurses
Aspect
Mean Response
Assessment
Interviewing
Observation
2.7
2.5
Formal Tool
1.4
Setting
One-to-one
2.5
Small groups
1.6
Lecture
1.2
Method
Answer questions only
1.6
Answer questions; give written
explanation
2.5
Use written information only
1.6
Give written information, followed
by oral presentation
2.5
Use a preplanned lesson plan
1.5
Evaluation of teaching
Note.
Scale:
1.9
3 = most of the time; 2 = some of the time; 1 =
seldom or never.
The higher the mean, the more often the nurses
use the aspect being measured.
31
Alignment with families was measured in this survey by
asking the respondents to rate how othen they teach items which
have been requested by families.
The self reports indicate that
nurses in this study do teach what families have identified as
needs (see Table 9).
Table 9
Mean Responses of Content of Family Teaching Done by Nurses
Topic
Mean Response
Diagnosis
3.0
Course of illness
2.6
Alternative treatments
2.1
Effects/side effects of treatment
2.8
Care at home
2.7
Note.
Scale:
3 = most of the time; 2 = some of the time; 1 =
seldom or never.
The higher the mean response, the more the nurse
teaches the item.
Another measure of positive alignment with families is
membership in a family/consumer group.
little involvement in such groups.
belong to family groups.
The survey group reported
Only 10% of the respondents
CHAPTER V
Conclusions
Summary
The purpose of this study was to examine the staff nurses’
perceptions of preparations for the role of family educator in
the rural psychiatric inpatient setting.
The conceptual framework for this study was that of Megenity
and Megenity (1982).
In this model preparation for the teaching
role requires that the nurse is knowledgable in teaching and
learning theories and educational principles.
In addition, the
model proposes that the nurse plans the teaching act based on
assessment.
The literature review for this study focused on the
identification of family education needs, the characteristics of
the teacher in the psychiatric setting, and teaching as a function
of nursing.
Families have identified their needs as information regarding
the diagnosis, prognosis, and treatment of their loved one, as well
as needed coping skills for dealing with their loved one at home
(Hatfield, 1979).
They have asked to be included in the planning
for the care of their loved one and for a positive alignment of
professionals with families in an attempt to understand families’
32
33
needs and concerns.
In one study (Thompson and Weisburg, 1990),
families identified nurses as the professionals giving them the
most desired information during hospitalization, despite the
availability of a family education group offered by masters
prepared social workers.
In general, families in the rural
settings have identified nurses as the health professionals whom
they trust for their health education needs.
Multiple studies on family education (Scharfstein and Libbey,
1982; Rose, et al., 1985; Greenberg, 1988; Huddleston, 1992; and
Harter, 1988) identified the teacher as needing multiple skills
and a knowledge base consistent with an advanced educational
credential.
When nurses were identified as teachers, they were
educated at the masters level.
primarily in urban areas.
These studies have been conducted
Rural areas have been identified as
lacking in nurses and other professionals educated at this level
(Raffel and Raffel, 1989).
Megenity and Megenity (1982) state that preparation in
educational theories and teaching principles are required for the
nurse to be an effective teacher.
The teaching set proposed by
the Megenitys involves assessment, planning and evaluation of
the teaching act.
Planning is of particular importance in this
model; without it, teaching will be intuitive and the nurse
risks functioning at the technician level, with teaching acts
directed by others.
34
Discussion of Findings
In this study, the primary educational level of the nurse
was the associate degree, which suggests that the population
studied reflects the rural experience.
In this study, respondents answers to the research questions
indicate that they prepared for the role of family educator through
their basic education.
They valued basic education over other
choices of preparation for this role.
Nurses who participated in
this study are relatively young practitioners (average experience
in psychiatric/mental health nursing was 4.5 years) and have a
limited formal education (associate degree).
Participation in
coursework designed to build on educational theories and skill
development were rated low in value for role preparation.
This
does not correlate with the Megenitys’ concepts, which state that
the nurse needs to be well grounded in educational and teaching
theory.
In their model for nursing, the lack of educational
preparation limits the nurses’ role to that of technician, i.e.
one who is dependent on others for direction in practice.
The
lack of advanced formal education is also inconsistent with other
literature which suggests that family educators be educated at an
advanced level (masters degree).
This study finding could reflect the opportunities for
education available within this locale, as much as a value.
The
only entry level education available to the population studied has
35
been associate degree programs.
technical nurse (Kelly, 1985).
By definition, this prepares a
Leaving the locale to obtain
higher education is not generally a characteristic of the
population (Caudill, 1962).
It is only within the past two years
that a bridge program (RN to Master of Science in Nursing) has
been available within a one hundred mile radius.
The demand for
numbers of nurses has been the primary focus of educational
efforts of the community colleges.
Continuing education offered
by hospitals has focused on medical nursing skill development,
and except for critical care nursing courses, involve long travel.
Hatfield (1979) asked for a positive alignment with mental
health professionals to assist families in coping with the living
with a chronically ill family member.
One measure of this
positive alignment was measured by the survey responses to the
questions regarding the content of teaching.
Nurses reported that
they taught faim' 1ies about the diagnosis, prognosis, treatment and
coping skills needed to care for the family member at home.
was consistent with family members’ requests.
This
Another measure of
alignment with families, membership in consumer/family groups was
not correlated positively by the survey group responses;
only 10%
of those surveyed belong to such groups.
Megenity and Megenity propose that the teaching act should be
a planned event and should be evaluated by the teacher.
Neither
36
aspect of the teaching act; preplanning or evaluation could be
positively correlated via the self reports of the survey group.
According to the Megenitys, this yields ineffective teaching.
The quality and depth of the teaching of nurses in the psychiatric
setting was beyond the scope of this study.
Of interest, the majority of the respondents felt adequate
in the role of family educator.
Conclusions
1.
The nurses perceived the most valuable preparation for the
role of family teacher as being their basic education.
2.
The nurses in this study prepared themselves for the role of
teacher through basic education (associate degree level).
3.
The nurses in this study felt adequate in the role of family
educator.
4.
The nurses in this study reported teaching what families have
identified as needed topics.
37
Recommendations
1.
Further study of the family educator role should be conducted
to examine the depth and quality of the education delivered by
nurses in the rural setting.
2.
Nurse administrators should evaluate the preparation of nurses
before assigning this role, and consider the development of an
education program which would combine experience with theory
to assist nurses in the development of this role.
3.
Nursing faculty should evaluate the role of teacher in
coursework to assist in the preparation for the practice
setting.
5.
Nurses should consider joining family/consumer groups as a
means of aligning positively with families.
38
APPENDIX A
ORIGINAL
SELF-RATING TOOL:
PART I
NURSE PERCEPTIONS OF PREPARATION FOR FAMILY
EDUCATOR ROLE
DIRECTIONS:
Please circle the response that best reflects
your practice using the following guide:
1
2
3
Each question
1.
I teach families about:
a.
b.
c.
d.
e.
f.
2.
= Most of the time
= Some of the time
= Seldom or never
could have more than one response.
the diagnosis of the patient
the course of the illness
alternative treatments
effects/side effects of treatment i.e. meds
how to care for their family member at home
other
1
1
1
1
1
1
2
2
2
2
2
2
3
3
3
3
3
3
1
1
2
2
3
3
1
1
2
2
3
3
I assess families’ need for education based on:
a. interviews with the families
b. observation of family/patient interactions
c. use of a formal test instrument to determine
knowledge level of families
d. other method
3.
I teach families:
1
1
1
1
2
2
2
2
3
3
3
3
4.
a. only in one to one settings
b. in small group settings
c. in formal lecture settings
d. other
_ ________________________
I use the following methods when I teach:
I answer questions asked of me
I answer questions and use written information
I present written information only
I present written information and
give an oral explanation
e. I conduct a pre-planned program or use a
lesson plan
I evaluate my family teaching with the family
If the answer to #5 is yes, please describe
1
1
1
2
2
2
3
3
3
1
2
3
1
2
3
1
2
3
a.
b.
c*.
d.
5.
39
Self-Rating Tool—Page II
Directions:
For the following question, use the following guide:
1
2
3
4
1.
=
=
=
=
to a great degree
to a moderate degree
to a minimal degree
never
Before I began teaching families, I prepared myself using
the following:
a.
basic nursing education
1
2
3
4
b.
continuing education
1
2
3
4
c.
college course work
1
2
3
4
d.
worked
1
2
3
4
e.
learned by experience, "just doing it”
1
2
3
4
with a mentor
SECTION II
Please respond to the following:
1.
I have had formal courses in:
a.
Teaching/Learning theory
yes
no
b.
Educational assessment
yes_
no
c.
Learning tools
yes
no
d.
Adult education
yes
no
2.
The most helpful preparation for family teaching for me has
been
3.
I feel adequate in the role of family educator.yes
no
40
FOR STATISTICAL PURPOSES, PLEASE COMPLETE THE FOLLOWING SECTION
OF THE SURVEY.
ALL ANSWERS WILL KEPT COMPLETELY CONFIDENTIAL.
1.
2.
3.
4.
5.
Age
6.
Do you belong to any professional organizations?
Years in Practice
Years in Psychiatric/mental health Practice,
State your degree level:
ADN
BSN
MSN
OTHER
Do you hold ANA or other certification?
If yes, please list
7.
Do you belong to any family/consumer organizations?
If yes, please list
8.
Are there any comments you would like to offer about your
feelings about family education in your practice setting?
THANK YOU FOR YOUR PARTICIPATION IN THIS SURVEY!’!
41
APPENDIX B
REVISED
SELF-RATING TOOL:
PART I
NURSE PERCEPTIONS OF PREPARATION FOR FAMILY
EDUCATOR ROLE
DIRECTIONS:
Please circle the response that best reflects
your practice using the following guide:
1
2
3
Each question could
1.
I teach families about:
a.
b.
c.
d.
e.
f.
2.
- Most of the time
= Some of the time
= Seldom or never
have more than one response.
the diagnosis of the patient
the course of the illness
alternative treatments
effects/side effects of treatment i.e. meds
how to care for their family member at home
other
1
1
1
1
1
1
2
2
2
2
2
2
3
3
3
3
3
3
1
1
2
2
3
3
1
1
2
2
3
3
I assess families’ need for education based on:
a. interviews with the families
b. observation of family/patient interactions
c. use of a formal test instrument to determine
knowledge level of families
d. other method
3.
I teach families:
1
1
1
1
2
2
2
2
3
3
3
3
4.
a. only in one to one settings
b. in small group settings
c. in formal lecture settings
d. other
I use the following methods when I teach:
I answer questions asked of me
I answer questions and use written information
I present written information only
I present written information and
give an oral explanation
I
conduct a pre-planned program or use a
e
lesson plan
I evaluate my family teaching with the family
If the answer to #5 is yes, please describe
1
1
1
2
2
2
3
3
3
1
2
3
1
2
3
1
2
3
a.
b.
c.
d.
5.
42
SELF-RATING TOOL
DIRECTIONS:
PAGE II
For the following question, use the following guide:
1
2
3
4
=
=
=
=
to a great degree
to a moderate degree
to a minimal degree
never
Before I began teaching families, I prepared myself using the
following:
a. basic nursing education
1
2
3
4
b. continuing education i.e. How to
Teach, adult Education, etc.
1
2
3
4
c. college courses on education
1
2
3
4
d. worked with a mentor
1
2
3
4
e. learned by experience-Just did it
1
2
3
4
When I evaluate my preparation for family teaching, I feel that
the most valuable has been:
(Please check one)
a. basic nursing education
b. continuing education
c. working with a mentor
d. experience-just doing it
I feel adequate in the role of family educator.
yes
no
I have had formal courses in:
a. Teaching/Learning Theory
yes
no
b. Educational assessment
yes
yes_
no
no
yes
no
c. Learning tools
d. Adult education
43
FOR STATISTICAL PURPOSES, PLEASE COMPLETE THE FOLLOWING SECTION
OF THE SURVEY. ALL ANSWERS WILL KEPT COMPLETELY CONFIDENTIAL.
1. Age_____ __________
2. Years in Practice
3. Years in Psychiatric/mental health practice
4. State your degree level: ADN
BSN
MSN
OTHER
5. Do you hold ANA or other certification?
6. Do you belong to any professional organizations?
If yes, please list
7. Do you belong to any family/consumer organizations?
If yes, please list
8. Are there any comments you would like to offer about your
feelings about family education in your practice setting?
THANK YOU FOR YOUR PARTICIPATION IN THIS SURVEY!!!!
44
APPENDIX C
Director of Nursing Request
Dear Director,
As per our telephone discussion, I am completing a study on
nurses’ perceptions of preparation for family teaching as part of
the requirements for the Master of Science in Nursing Degree, and
I greatly appreciate your help with this.
Enclosed are the self-rating tools which you have agreed to
distribute to nurses working on the psychiatric unit of your
hospital.
I have also attached a stamped, self-addressed envelope
to each survey to allow for the confidential return of the surveys.
All data received will be treated confidentially.
data will be used in the study;
facility will be identified.
Aggregate
no individual nor individual
The information obtained will only
be used for this study and will be destroyed at the end of the
study.
Again, thank you for your assistance with this project.
Sincerely,
Pat Perfetto, RN
45
APPENDIX D
Facility Agreement
This acknowledges that Patricia Perfetto, a student of
Edinboro University of PA, has permission to tuilize this facility
for the purpose of a graduate student research study.
Specifically
the student may distribute a survey tool to a preselected group of
nurses within this facility to obtain data for the study.
It is
understood that the individual survey results are confidential and
that they will only be utilized for this study.
Further, it is
understood that aggregate data will be utilized for this study and
no individual nor individual facility participating in this study
will be identified.
Facility Representative
Student
46
APPENDIX E
Collegial Request
Dear Colleague,
As part of the requirements for a Master of Science in
Nursing Degree, I am conducting a research study, and I need
your help.
This study will examine nurses’ perceptions of preparation
for the family educator role,
Attached to this letter is a
self-rating tool which I am using to collect the data for the
study.
If you would take approximately ten minutes to complete
this and return it in the envelope provided within the week, I
would greatly appreciate it.
Participation in this study is voluntary.
Consent to
participate is assumed if you return a completed survey.
For
statistical purposes, please return the survey, whether you
complete it or not.
The results from all returned surveys will
be used as totals;
no individual or individual facility will be
identified.
marks on it.
Please do not sign this survey or make any identifying
All surveys will only be used for this study and
will be destroyed at the end of the study.
Thank you for your time and assistance with this study.
I
really appreciate it.
Sincerely,
Pat Perfetto, RN
47
References
Bushy, A. (Ed.). (1991).
Sage Publications.
Rural Nursing.
Newbury Park, CA:
Caudill, H. (1962). Night Comes
“
to the Cumberlands.
Little, Brown and Company.
Boston:
Bernheim, K. and Switalski, T. (1988). r
• .
Mental- health
staff and
patients’ relatives: 1how they view each
- — other.
-- . Hospital and
Community Psychiatry, 39(1):: 63-67.
Greenberg, L., Fine, S., et al. (1988).
, . An interdisciplinary
psychoeducation program for schizophrenic patients and their
families in an acute care setting. Hospital and Community
Psychiatry, 39(3): 277-282.
Hardy, M.E. and Conway, M. (1988). Role Theory: Perspectives
for Health Professionals 2nd Ed. Norwalk, CT: Appleton &
Lange.
Harter, L. (1988). Multifamily meetings on the psychiatric unit.
Journal of Psychosocial Nursing, 26(8): 18-22.
Hatfield, A. (1979). The family as partner in the treatment of
mental illness. Hospital and Community Psychiatry, 30(5):
338-340.
Huddleston, J. (1992). Family and group psychoeducational
approaches in the management of schizophrenia. Clinical
Nurse Specialist, 6(2): 118-121.
Kane, C., DiMartino, E. and Jimeniz, M. (1990). .A comparison of
short-term psychoeducational and support groups: for relatives
coping with chronic schizophrenia. iArchives of Psychiatric
Nursing, IV(6): 343-353.
Kelly, L.E. (1985). Dimensions of Professional Nursing 5th Ed.
New York: MacMillan Publishing Co.
(1993). Kentucky Nurse Practice Act.
Commonwealth of Kentucky.
Louisville:
48
(1993). F
- - on Accreditation
_________. Oakbrook Terrace,
Manual
IL: Joint
/ ’
Commission on Accreditation of Health Care
Organizations.
Koontz, E., Cox, D. and Hastings, S. (1991). 7Implementing a short
term family support group. Journal of Psychosocial Nursing,
:
5-10.
—------ “■
. (1992). TLeaders
’
in the making: graduate education in
nursing. Nursing Datasource, New York: NLN Division of
Research.
Lillis, L.E. (1974). Please stay in touch: contact with relatives
of a hospitalized patient. Hospital and Community Psychiatry,
25(12): 807-808.
Linton, M. and Gallo, P. (1975). The Practical Statistician.
Monterey, CA: The Brooks/Cole Publishing Co.
McElroy, E. (1985). The beat of a different drummer. In A.
Hatfield and Harriet Lefley (eds.), Families of the Mentally
Ill* New York: The Guilford Press.
Megenity, J. and Megenity, J. (1982). Patient Teaching: Theories,
Techniques and Strategies. Bowie, MD: Robert J. Brady Co.
Raffel, M. and Raffel, N.
Origins and Functions.
Inc.
(1989). The U.S. Health System:
Albany, New York: Delmar Publishers,
Rose, L. et al. (1985). Group support for the families of
Journal of Psychosocial Nursing and
psychiatric patients. _______
Mental Health Services, 23(12): 24-29.
Standards of Psychiatric and Mental Health
. (1982). ______
Nursing. Kansas City, MO: American Nurses’ Association.
Thompson, R. and Weisberg, S. (1990). Families as educational
do they want; what do they receive? Health
consumers: what
i
and Social Work. 15(3): 221-227.
Weinart, L. and Long, S.
(ed.), Rural Nursing.
(1991). Rural nursing. In A. Bushy
Newbury Park, CA: Sage Publications.
When Someone You Love Has A Mental Illness.
Woolis, R. (1992). _______________
The
Putnam
Publishing Group.
New York:
c.2
Perfetto, Patricia A.
Family education in the
rural psychiatric
1995.
FAMILY EDUCATION IN THE RURAL PSYCHIATRIC INPATIENT SETTING:
STAFF NURSES’ PERCEPTIONS OF ROLE AND PREPARATION
by
Patricia A. Perfetto, B.S.N., R.N.
Submitted in Partial Fulfillment of the Requirements for the
Master of Science in Nursing Degree
approved by:
Chairperson, Thesis Committee
Date
Edinboro University of Pennsylvania
^Committee Member
Date
Committee Member
Date
J-/'
ACKNOWLEDGEMENTS
The writer wishes to express sincere thanks and appreciation
to her committee members:
Charlotte P. Paul, Ph.D., R.N., Dean L.
Stoffer, Ph.D., and Beverly Danielka, M.S.N., R.N., for their
guidance and support during the writing of this thesis.
In addition, a special thanks to Bob Perfetto, for all of
his encouragement, belief and support throughout this process.
P.A.P.
January, 1995
ii
Abstract
A sample survey of nurses practicing in rural psychiatric settings
was conducted to examine their perceptions of preparation for
the family educator role.
A self-rating tool was sent to nurses
practicing on inpatient units of rural hospitals in southeastern
Kentucky and southern West Virginia.
Nurses were asked to rate
themselves in response to questions pertaining to teaching set
and preparation for teaching.
The conceptual framework of
Megenity and Megenity was used as the basis for the study and the
rating tool which was developed by the investigator.
statistics were used to analyze the data collected.
Descriptive
The results
of the survey showed that while nurses felt adequate in the family
teaching role, their formal educational preparation stopped at the
entry level of associate degree; that they value basic education
and experience equally as the most helpful preparation; and that
they did not plan for the teaching event.
These findings were
inconsistent with the literature, which supports an advanced
credential for practitioners teaching families, and the model
which supports grounding in educational and teaching-learning
theories, as well as planning for the teaching event.
iii
TABLE OF CONTENTS
page
ACKNOWLEDGMENTS
ii
ABSTRACT
iii
CHAPTER
I.
II.
INTRODUCTION
1
Background of the Problem
2
Statement of the Purpose
3
Research Question
5
Assumptions
6
Definition of Terms
6
Scope and Limitations of Study
6
REVIEW OF THE LITERATURE
8
Families’ Identification of Need for Education . .
8
Educational Programs and Characteristics of
Leader-Teacher
HI,
9
Teaching as a Function of Nursing
12
Summary.
14
METHODOLOGY.
16
Conceptual Framework
16
Setting and Sample
17
Instrumentation
17
iv
IV.
V.
Pilot Study
18
Data Collection
24
Procedures for Data Analysis
25
PRESENTATION AND ANALYSIS OF DATA
26
CONCLUSIONS
32
Summary
32
Discussion of Findings
34
Conclusions
36
Recommendations .
37
38
APPENDICES
A.
Self-Rating Tool: Original
38
B.
Self-Rating Tool: Revised
41
C.
Director of Nursing Request
44
D.
Permission to Conduct Study
45
E.
Collegial Request
46
47
REFERENCES.
v
CHAPTER I
Introduction
Background of the Problem
The importance and positive effects of family education
during psychiatric hospitalization is a resurging issue for the
mental health professional (Hatfield, 1979; Greenberg, Fine,
et al., 1988; Bernheim, 1990; Kane, DiMartino, Jimeniz, 1990;
Koontz, Cox and Hastings, 1991).
Twenty five years ago, the
literature contained anecdotal accounts of family members’ pain
and need, as they described feeling left out of the care of their
loved one, while simultaneously being cited as the cause of the
disorder under treatment (Lillis, 1974).
Currently, the move for
deinstitutionalization, the return to the community and family
caregiving, short-term acute inpatient stays, as well as the rise
of consumerism by families present mental health professionals
with new challenges and demands to work with families.
Studies
repeatedly show that families want education, not therapy, from
professionals (Hatfield, 1979; Rose, 1985; McElroy, 1985).
In the sixties, the deinstitutionalization movement was begun
through initiatives of the federal government (Huddleston, 1992).
With the advent of medications which were more effective in
1
2
stabilizing symptoms, the chronically mentally ill patient was
able to return to family, with the therapeutic supportive backup
supplied by Community Mental Health Centers.
In theory, this
movement was to allow for patients to remain close to families
during periods of remission and as necessary, utilize short term
hospitalization for exacerbations of the illness when there were
overt symptoms of harm to self or others exhibited by the patient.
In reality, many families became the primary care givers and
assumed a great emotional and interactional burden (Huddleston).
The need for education and support was felt by families
who turned first to mental health professionals for help in
dealing with the myriad of problems they faced in daily living
with a chronically mentally ill family member.
Families
identified their needs as knowledge about the illness and
treatment, resources in the community and practical coping and
management skills which they could put in place at home (Hatfield,
Professionals responded with traditional individual
1979, 1992).
and family therapies.
Their expectations unmet, families developed
self help groups, where emotional support was given and advice
exchanged.
These evolved into advocacy groups for families of the
mentally ill, the most prominent of which is the Alliance for the
Mentally Ill (Woolis, 1992).
Families and consumers rely on such
groups for community education and political advocacy for the
mentally ill.
3
In one rural area, deinstitutionalization has just begun.
In 1992, the Kentucky legislature authorized the building and
staffing of a 100 bed mental health facility in southeastern
Kentucky, in a joint effort with a private not-for-profit health
care organization.
Prior to this, hospitals for the mentally ill
were located in the western and central parts of the state.
With
the opening of the new facility in midyear 1993, chronically ill
patients were transferred to a hospital closer to home.
In
addition to providing inpatient care to the chronically ill person
short term care is offered to residents of a twenty one county
area.
This is one part of a multi-phased mental health care
initiative in the area.
The Community Mental Health Centers
offer outpatient care, however, crisis intervention is still a
missing component in the delivery system, and residential
programming is minimal.
It is apparent that history is repeating itself in this small
area.
Thirty years ago, families were ill prepared to care for
their chronically mentally ill relatives who returned from long
term hospitals.
There were few community resources available for
patients and little established for families.
This is true of
southeastern Kentucky.
Recruiting skilled professionals to this impoverished area
is difficult;
rural settings are generally not attractive to
physicians or other professionals, due to perceived lacks in
technological, cultural and educational resources (Raffel and
Raffel, 1989).
4
There is a confluence of events and reasons which put the
nurse in the position of becoming a family educator.
families generally view the nurse as a resource.
instances, the nurse is known to the family.
Rural
In most
There is a lack of
anonymity in rural nursing which doesn’t exist in the urban
counterpart (Weinart and Long, 1991).
This familiarity breeds a
trust which can’t be attained easily by outsiders.
part of the nurses’ role and responsibility.
Education is
Licensure not only
allows it, but requires it (KY Nurse Practice Act, 1993).
External reviewers expect to find evidence of teaching and
learning activities on inpatient settings (JCAHO, 1993).
Professionally, the ANA Psychiatric/Mental Health Standards of
Practice (1982) call for education of clients and families.
The lack of other professionals, such as social workers,
prepared at the advanced level within the rural setting puts the
nurse in the sometimes inevitable position of crossing role
expectations to deliver in the practice setting aspects of care
usually performed by other professionals in the urban setting
(Weinart and Long).
The literature supports the theme of highly
skilled, advanced credentialled professionals delivering family
education and support.
The rural nurse does not necessarily have
the educational credential suggested by the literature.
Indeed,
73% of nurses in Kentucky are educated at the associate degree
level (NLN Data Source, 1992).
educational degree.
For most, this is a terminal
How then, the nurse prepares for the role
5
of family educator is relevant to nursing practice.
Purpose of the Study
The purpose of this study was to examine nurses’ perceptions
of preparation for the role of family educator in the rural
psychiatric acute care setting.
The findings of this study will
assist educators and practitioners in designing strategies to
assist the generalist nurse in implementing the teaching role.
Research Question
To examine nurses’ perceptions about preparation for the
family educator role in practice, the following questions were
asked:
1.
How did nurses perceive their preparation for the role
of family educator?
2.
Which method of preparation was perceived as most valuable
to the nurse?
Assumptions
The assumptions which were made for this study were:
1.
The nurses’ perceptions could be evaluated.
2.
The nurses prepared for the role of educator.
6
3.
The nurses delivered education to families in a variety
of methods.
4.
The nurses would answer the research questions honestly.
Definition of Terms
Family education-any active intervention performed by the nurse
designed to increase the understanding and/or
knowledge of psychiatric illness, treatment
and/or coping skills
Family-■a relationship to an identified patient, whether
legal or biological; includes non-marital,
significant others
Preparation■any action taken by the nurse to increase own
knowledge base and/or skill in the delivery of
education; can be formal, i.e. classes, or
informal, i.e. reading; includes teaching and
learning theory, adult education, educational
assessment techniques
•attitudes, beliefs, and/or feelings of the nurse
Perceptions'
Scope and Limitations
This study was limited by the use of a descriptive survey
design using a self-report questionnaire developed by the
investigator.
Since this instrument has not been used in other
studies, comparative findings were not available.
The findings
of the study reflected the perceptions of those who responded to
the questionnaire and may not represent the perceptions of the
population of nurses practicing in rural settings.
The study
7
was confined to small, rural communities in southeastern
Kentucky and southern West Virginia, served by general hospitals
of varying sizes, each with designated psychiatric units.
CHAPTER II
Review of the Lite ra tur e
The purpose of this study was to examine nurses’ perceptions
of preparation for the role of family educator in the rural
psychiatric acute care setting.
Families’ Identification of Need for Education
Families of the mentally ill have asked for communication
with and education from mental health professionals for over
twenty years.
Lillis (1974), in an article regarding her sister’s
illness not only poignantly described the pain her family suffered
during her sister’s hospitalization, but also listed desired,
needed information that would lessen the frustration of not
knowing what was happening during treatment.
Hatfield (1979) called for mental health professionals to
align with families as part of the total treatment team.
She
stated that learning how the family responds to mental illness
would be a step in building positive relationships.
In this
study, families identified knowledge as a priority.
They further
required that this knowledge by delivered in a language which they
could easily understand.
Similar to Lillis’ appeal for
information, they wanted to know about diagnosis, prognosis,
8
9
techniques for dealing with behaviors and available community
resources.
The literature suggests that while families are able to
identify what they need, educational programming strategies are
developed from the providers point of view, despite evidence that
there can be a discrepancy between the professionals’ and
families’ perception of what is and is not important.
McElroy
(1985) conducted a descriptive study identifying educational
needs of families of severely mentally ill patients and measured
congruence with the professionals’ perceptions on the same
dimensions.
The resultant incongruency between the two groups
suggested that some professionals needed to modify their approach
with families to include those issues which the families deemed
had merit.
Both groups in the study agreed that families do not
want therapy for themselves and supported Hatfield’s earlier
contention (1979) that families do want education from
professionals.
Educational Programs and Characteristics of Leader-Teacher
Studies of psychoeducational programs included descriptors
of the professionals conducting the programs.
Consistently,
whether the program was led by the researcher and/or a colleague,
the leaders were described or implied as advanced educational level
clinicians.
10
Scharfstein and Libbey (1982), masters prepared social
workers, conducted orientation groups for families.
They met
once with multiple families for one and one-half hours, in a
setting structured into three phases;
discussion.
social, educational and
The theoretical framework was group, patient
education and family systems theories.
The outcome was the
belief that families benefitted, although no ratings or testing
were conducted to validate this.
Rose, et al. (1985) described a support group led by the
investigators, intended to help families develop coping skills
utilizing a self-help group model.
While not an educational
model, lack of knowledge of the mental health system, mental
illness and treatment were the number one concerns of families.
The investigators noted that the professional group leader must
have an understanding of group dynamics to facilitate such a
group.
Greenberg, et al. (1988) conducted an evaluation of a
multi-disciplinary psychoeducational model for patients with
Schizophrenia and their families in an acute care setting.
The
program was developed by the investigator and was conducted by
psychiatrists and masters prepared social workers.
The staff
nurse, educational credential unidentified, was involved in
patient education, utilizing a teaching tool scripted by the
investigators.
The nurse was not involved in family education.
11
In a comparison study of psychoeducational and support
groups for relatives, psychoeducation was suggested to be the
method of choice of families.
Kane and BiMateo (1990) measured
the impact of both approaches in increasing family coping ability.
The researchers and graduate students in nursing conducted the
groups.
Huddleston (1992), in a descriptive study of psychoeducation
focused groups for patients with Schizophrenia and their families
states that group effectiveness requires a facilitator with not
only a significant amount and variety of direct treatment
experience, but also a need for knowledge in academia and family
role in treatment.
Harter (1988) in her descriptive study of the multifamily
education groups conducted in many inpatient acute care settings,
stated that the group needed to be run by a seasoned clinician,
with an adjunct role played by the staff nurse, who gave families
day-to-day information regarding the patient’s treatment plan and
progress.
Applying Harter’s framework in another setting, Koontz,
Cox and Hastings (1991) received positive anecdotal responses from
families.
Their study suggests that the leader needs to be
knowledgable, fluid, and skillful in introducing and reinforcing
topics pertaining to the diverse needs of multiple families in
a group setting.
Thompson and Weisburg (1990) found in their study on family
12
as educational consumers, that families with the least amount of
formal education wanted the most assistance from nurses, and that
nurses primarily provided the most information to families in the
most highly educated groups.
The study focused on the effect of
psychoeducational groups which were conducted by social work
staff, so the fact that families saw the nurse as the professional
with the desired information was a significant finding.
The
education and proficiency of the nurse was not described.
Teaching as a Function of Nursing
While not always so, nursing curricula today includes the
integration of teaching-learning principles in a variety of
coursework, such as psychology, sociology, and clinical practicums
(Megenity and Megenity, 1982).
Texts and coursework on patient
and family education exist and are utilized in some practice
settings.
No matter what the basic educational level of the nurse
there are resources to develop this skill.
Continuing education
programs are available to assist the practitioner in synthysizing
and applying learning theories which would suggest that nurses
are seeking more assistance and knowledge about the teaching
process.
In their work on teaching and nursing, Megenity and Megenity
(1982) define nursing as a helping process for promoting,
maintaining and restoring the health of nursing clients.
Clients
13
are defined as families, individuals, groups or communities.
The
function of nursing is to carry out the three major processes
above through care giving, teaching and supporting activities.
The nurse in this framework is more than a technician.
The nurse
is viewed as an educated person in the health field, with a well
developed knowledge base, skill in communication with others and
able to articulate his/her philosophical beliefs regarding nursing
role, health, society and humanity.
The nurse should be able to
use knowledge and skills in the application of problem solving
in the three major activities of nursing;
and supporting.
care giving, teaching,
Within this view of nursing, expertise in
patient-client teaching is required and assumed.
The Megenitys
state that the nurse must consider his or her philosophical
beliefs about nursing and the role of the nurse.
Without knowing
or defining these for self, the nurse will have no conceptual
basis for practice, but will accept the dependent role, carrying
out client health tasks defined by others.
Further, they state
that practitioners of nursing generally are people who want to
assist and direct others toward more healthy lives, and that
nurses believe that they should teach.
The priority that the
nurse places on this teaching will vary with each nurse,
influenced to a degree on the nurse's base in the educational
processes of teaching-learning.
This is consistent with role
theorists, who state that performance in a role requires
14
competence m role specific behaviors (Hardy and Conway, 1988).
Preparation for a role includes cognitive skill development.
This, according to sociologists can be obtained through education
and role socialization.
Summary
In this era of decreased hospitalization and increased
community care, families want and need education regarding the
condition, treatment and on-going coping skills necessary to deal
with behaviors associated with the mental illness of their loved
ones.
Professionals have not always been responsive to families,
although recent literature describes attempts to meet the
educational needs expressed by families.
A common theme in the
documented attempts is a leader/teacher who is multi-skilled in
psychosocial practice, group theory and teaching-learning theory
and techniques.
Cognitive and affective education in these areas
is usually obtained in advanced practice education programs, such
as master’s level education.
Rural areas have traditionally
experienced difficulty in attracting professionals prepared at
this level.
Rural nurses, generally regarded by families as the
professional expert to be trusted for health care and educational
need fulfillment, are primarily educated at the associate degree
level.
One model proposes that teaching is a major function of
nursing; it also assumes a base of education which includes an
15
understanding and use of educational, and teaching-learning
theories.
The nurse in this model plans the education of clients.
There is minimal use of intuitive, occasional teaching.
Inherent
in this model is the assumption that the nurse prepares for the
role of teacher through education.
Utilizing this model as a framework, the intent of this
study was to look at how a sample population of rural nurses,
working on inpatient psychiatric units perceived their preparation
for and adequacy in the role of family educator.
CHAPTER III
Methodology
The purpose of this study was to examine nurses’ perceptions
of preparation for the role of family educator in the rural
psychiatric acute care setting.
Conceptual Framework
This study was organized around the concepts presented by
Megenity and Megenity (1982) on nursing and teaching.
Defining
nursing as a helping process for promoting, maintaining and
restoring the health of clients, they further describe the major
functions of nursing as care giving, teaching and supporting
activities.
As with any phenomenon studied, the descriptors of
Megenity and Megenity
the action/behaviors must be identified.
do this in relation to teaching in the teaching set.
components of the set are:
and evaluation.
The
intended learner outcomes, instruction
These parallel the Nursing Process and provide a
framework to study teaching in the model.
It is believed in this
model that while some teaching actions of the nurse are intuitive
and will occur incidentally, for the teaching process to be
effective, it must be a planned event.
16
The philosophy, education
17
base, attitudes and beliefs about teaching, learning, and
nursing will influence this event.
Inherent in the model is the
assumption that the nurse prepares for the role of teacher through
education and the study of the teaching-learning process.
Setting and Sample
The convenience sample was obtained from nurses who were
working on psychiatric units located in one of three rural
hospitals in southeastern Kentucky and southern West Virginia.
Instrumentation
The self-rating tool used in this study was developed by a
three member committee comprised of a community educator, a
consumer, and a nurse, who was a candidate for a master’s degree.
The tool was then submitted to a four member panel of experts
for critique.
This panel was comprised of two master's prepared
nurses, one master’s prepared social worker and one associate
degree nurse
who is enrolled in an RN to Master’s Degree program.
This panel was asked to review the tool for readibility, ease of
use and content validity (Appendix A).
A suggestion made by this
panel was to change one question from an open-ended to a forced
choice answer.
This was. incorporated into the tool (Part II,
Appendix B).
The self-rating tool was comprised of a series of questions
designed to examine the nurse s
perceptions regarding the use of
18
the teaching set, preparation for the role of family educator, and
evaluation of that preparation.
It was divided into two specific
parts, with demographic questions completing the tool.
Part I of the tool was comprised of five questions which
asked the nurse to rate teaching practices on a time demension.
The use of assessment, planning methods and evaluation were the
data sought by the investigator in this section.
In Part II of the tool, the nurse was asked to identify
preparation for family teaching on two dimensions, actual and
valued.
These were the research questions that were the thrust
of the study.
In one question in this part of the tool, the nurse
was asked to respond to feelings of adequacy in the role of family
educator.
The final section of the tool was designed to elicit a
description of the nurse in terms of educational level, experience
(total time and time in specialty area), and affiliations, both
professional and with consumer groups.
Pilot Study
A pilot study was conducted to determine if desired data
could be gathered using the self-rating tool.
participated in the pilot study;
Seven nurses
five were employed in the
same
two were employed in other facilities.
facility as the investigator;
These individuals were excluded from the study since they were
participants in the pilot study.
19
Results of the Pilot Study
The first research question to be answered was:
How do
nurses perceive their preparation for the role of family educator?
Respondents in the pilot study self reported that they utilized
basic education, followed by the experience of teaching most in
preparing for the teaching role.
The use of a mentor was the
least utilized method of preparation (see Table 1).
Table 1
Mean Response of Methods Utilized by Nurses in Preparing for the
Family Educator Role
Mean
Method
Basic Education
4.0
Continuing Education
3.2
College Coursework
3.0
Mentoring
1.5
Experience
3.5
Note. Scale:
4 = to a great degree; 3 = to a moderate degree;
2 = to a minimal degree; 1 - never
20
The second research question to be answered was: Which method
of preparation was perceived as the most valuable to the nurse?
Respondents in the pilot group reported that the experience, "just
doing it", was the most valuable.
Mentoring was the least valued
method of preparation (see Table 2).
Table 2
Most Valued Preparation for the Family Educator Role by Percentage
of Respondents
Method
Respondents
Experience
42%
Basic Education
28%
Continuing Education
14%
College Coursework
14%
Mentoring
Note,
0
n = 7
The survey questioned whether respondents obtained specific
courses in teaching and educational theories, based on the belief
of the Megenitys' model (1982) that grounding in educational and
teaching theories are required for effective teaching.
The pilot
group reported that they had coursework in these educational
principles (see Table 3).
21
Table 3
Percentage of Respondents^Qbtaining Coursework in Educational
Theories
Type of Course
Respondents
Teaching/Learning Theory
85%
Educational Assessment
71%
Learning Tools
85%
Adult Education
71%
Note, n = 7
In response to the question regarding feelings of adequacy in
the role of family educator, the pilot group unanimously reported
that they felt adequate.
The teaching set as described by Megenity and Megenity (1982)
includes the processes of assessment, planning, intervention and
evaluation of the teaching act.
The pilot group reported that
they assessed families generally through interview or by observing
interactions.
They tended not to use a formal tool for assessment.
The method of teaching most used by respondents in the pilot
in a one-to-one setting.
group was written and oral presentation
The pilot group reported that a preplanned lecture or lesson plan
was seldom used.
The group tended to evaluate family teaching at
least some of the time (see Table 4).
Written responses on the
survey tool indicated that the method used to evaluate was the
22
repetition of instructions by the family.
Table 4
Mean Responses of the Use of Aspects of the Teaching Set by Nurses
Aspect
Mean Response
Assessment
Interviewing
2.7
Observation
2.5
Formal Tool
1.8
Setting
One-to-one
2.5
Small groups
2.0
Lecture
1.6
Method
Answer questions only
1.8
Answer questions; give written
explanation
2.1
Use written information only
1.8
Give written information, followed
by oral presentation
2.2
Use a preplanned lesson plan
1.8
Evaluation of teaching
Note.
Scale:
2.2
3 = most of the time; 2 = some of the time; 1 =
seldom or never.
The higher the mean, the more often the nurses
use the aspect being measured.
23
Families have asked for an alignment of professionals with
the families as part of the total treatment team.
One measure
of this alignment is responding to families’ identified needs for
education and information.
In response to the survey question
regarding the content of family education, the pilot group
reported that they taught families about the diagnosis, course of
illness, treatment, including side effects and coping skills
needed for care at home (see Table 5).
Table 5
Mean Responses of Content of Family Teaching Done by Nurses
Topic
Mean Response
Diagnosis
3.0
Course of illness
2.6
Alternative treatments
2.1
Effects/side effects of treatment
2.8
Care at home
2.7
Note.
Scale:
3 = most of the time; 2 = some of the time; 1 =
seldom or never.
The higher the mean response, the more the nurse
teaches the item.
Another measure of positive alignment with families is
membership in a family/consumer group.
little involvement in this area.
The pilot group reported
Only two of the seven respondents
24
were affiliated with family groups.
There were no changes made in the tool as a result of the
pilot study.
With the conclusion of the pilot study, data
collection for the research study was conducted during the first
two weeks of November, 1994.
Data Collection
Directors of Nursing of the three hospitals were asked by
telephone and via a letter to participate in this study
(Appendices C and D).
They were asked to distribute the survey
tools to nurses on the psychiatric units of their hospitals through
the nurse-managers (Head Nurses).
The distribution of the tools
in this way enabled the investigator to reach a wider convenience
sample for this study.
Each tool was accompanied by both a
cover letter, which explained that voluntary participation was
assumed if participants chose to complete and return the survey
(Appendix E), and a stamped self-addressed envelope for ease in
return.
The participants were asked to not sign the survey nor
mark it in any way to indicate identification.
They were informed
that only group summary data would be used in the study.
Finally,
they were asked to return the survey within one week of receipt.
The surveys were color coded to enable the investigator to
monitor the return rates for each hospital.
While a target for
the aggregate data of 35% was reached, the individual hospital
return rates were twenty nine, fifty and seventy per cent.
25
A follow up telephone call to the Directors of Nursing
revealed that the surveys were distributed during scheduled
staff meetings.
The nurse managers ensured that staff who did
not attend the meetings received surveys.
Procedures for Analysis of Data
In this descriptive study, the results of the surveys were
analyzed using the simple statistics of frequencies, mean of
responses and percentage.
The first research question:
How does the nurse prepare for
the role of family educator, was analyzed using the mean of
responses to the preparation items.
The second research question:
What preparation was most valued, was analyzed by converting the
raw numbers to percentages of the study respondents and then
ranking these percentages.
The teaching set analysis was conducted by comparing the
mean of responses of the degree of time (most, some, never) that
the participants utilized a planned approach to family teaching.
Demographic information was analyzed by obtaining the average
of the responses to experience in nursing, educational level and
age of respondent.
The remainder of the data obtained from the
survey was analyzed by converting raw numbers to percentages and
making comparisons.
CHAPTER IV
Presentation and Analysis of Data
This study was designed to examine staff nurses’ perceptions
of preparation for the role of family educator in the rural
psychiatric inpatient setting.
Demographics
Fifty nine surveys were distributed to nurses in three
hospitals, each having a psychiatric inpatient unit or units.
Twenty eight surveys were returned completed, for a response
rate of forty seven per cent (47%).
In this group, the average
respondent was 36 years old; held an Associate Degree in Nursing;
and had an average of 10.6 years experience, with an average of
4.5 years experience in psychiatric nursing.
Data Analysis
The first research question to be answered was:
How did
nurses perceive their preparation for the role of family educator?
Respondents reported that their primary preparation for the role
of family educator was through their basic education, followed
closely by the experience itself (see Table 6).
26
27
Table 6
Mean Responses of Methods Utilized by Nurses in Preparing for the
Family Educator Role
Method
Mean Response
Basic Education
3.7
Continuing Education
2.3
College Coursework
3.1
Mentoring
2.0
Experience
3.6
Scale:
Note.
2
4 = to a great degree; 3 = to a moderate degree;
to a minimal degree; 1 = never
The second research question to be answered was:
Which
method of preparation was perceived as the most valuable to the
nurse?
Respondents self reported that basic education was the
most valuable method.
Again, experience was rated a close second.
The least valued by the respondents was college coursework (see
Table 7 ).
28
Table 7
Most Valued Preparation for the Family Educator Role by Percentage
of Respondents
Method
Respondents
Basic Education
78.5%
Experience
71.4%
Mentoring
10.7%
Continuing Education
7.1%
College Coursework
3.5%
Note.
n = 28
The survey questioned whether respondents obtained specific
courses in teaching and educational theories, based on the belief
of the Megenitys’ model (1982) that grounding in educational and
teaching theories are required for effective teaching.
The study
group respondents reported that they had some coursework in this
area (see Table 8).
29
Table 8
Percentage of Respondents Obtaining Coursework in Educational
Theories
Type of Course
Respondents
Teaching/Learning Theory
40%
Educational Assessment
32%
Learning Tools
24%
Adult Education
32%
Note.
n = 28
In response to the question regarding feelings of adequacy in
the role of family educator, the survey group response was positive
for 78% of the respondents.
The survey tool asked respondents to rate their use of
assessment, planning and evaluation in the teaching act.
Respondents were also asked to rate the use of specific methods
of teaching.
The survey respondents reported that they assessed
families most of the time through interview and observation.
They
tended to use the one to one setting most in their teaching,
rather than groups or lecture settings.
The methods of teaching
most often used by respondents was a combination of written and
oral presentations.
The respondents tended not to preplan the
teaching act or to evaluate their teaching efforts (see Table 8).
30
Table 8
Mean Responses of the Use of Aspects of
the Teaching Set by Nurses
Aspect
Mean Response
Assessment
Interviewing
Observation
2.7
2.5
Formal Tool
1.4
Setting
One-to-one
2.5
Small groups
1.6
Lecture
1.2
Method
Answer questions only
1.6
Answer questions; give written
explanation
2.5
Use written information only
1.6
Give written information, followed
by oral presentation
2.5
Use a preplanned lesson plan
1.5
Evaluation of teaching
Note.
Scale:
1.9
3 = most of the time; 2 = some of the time; 1 =
seldom or never.
The higher the mean, the more often the nurses
use the aspect being measured.
31
Alignment with families was measured in this survey by
asking the respondents to rate how othen they teach items which
have been requested by families.
The self reports indicate that
nurses in this study do teach what families have identified as
needs (see Table 9).
Table 9
Mean Responses of Content of Family Teaching Done by Nurses
Topic
Mean Response
Diagnosis
3.0
Course of illness
2.6
Alternative treatments
2.1
Effects/side effects of treatment
2.8
Care at home
2.7
Note.
Scale:
3 = most of the time; 2 = some of the time; 1 =
seldom or never.
The higher the mean response, the more the nurse
teaches the item.
Another measure of positive alignment with families is
membership in a family/consumer group.
little involvement in such groups.
belong to family groups.
The survey group reported
Only 10% of the respondents
CHAPTER V
Conclusions
Summary
The purpose of this study was to examine the staff nurses’
perceptions of preparations for the role of family educator in
the rural psychiatric inpatient setting.
The conceptual framework for this study was that of Megenity
and Megenity (1982).
In this model preparation for the teaching
role requires that the nurse is knowledgable in teaching and
learning theories and educational principles.
In addition, the
model proposes that the nurse plans the teaching act based on
assessment.
The literature review for this study focused on the
identification of family education needs, the characteristics of
the teacher in the psychiatric setting, and teaching as a function
of nursing.
Families have identified their needs as information regarding
the diagnosis, prognosis, and treatment of their loved one, as well
as needed coping skills for dealing with their loved one at home
(Hatfield, 1979).
They have asked to be included in the planning
for the care of their loved one and for a positive alignment of
professionals with families in an attempt to understand families’
32
33
needs and concerns.
In one study (Thompson and Weisburg, 1990),
families identified nurses as the professionals giving them the
most desired information during hospitalization, despite the
availability of a family education group offered by masters
prepared social workers.
In general, families in the rural
settings have identified nurses as the health professionals whom
they trust for their health education needs.
Multiple studies on family education (Scharfstein and Libbey,
1982; Rose, et al., 1985; Greenberg, 1988; Huddleston, 1992; and
Harter, 1988) identified the teacher as needing multiple skills
and a knowledge base consistent with an advanced educational
credential.
When nurses were identified as teachers, they were
educated at the masters level.
primarily in urban areas.
These studies have been conducted
Rural areas have been identified as
lacking in nurses and other professionals educated at this level
(Raffel and Raffel, 1989).
Megenity and Megenity (1982) state that preparation in
educational theories and teaching principles are required for the
nurse to be an effective teacher.
The teaching set proposed by
the Megenitys involves assessment, planning and evaluation of
the teaching act.
Planning is of particular importance in this
model; without it, teaching will be intuitive and the nurse
risks functioning at the technician level, with teaching acts
directed by others.
34
Discussion of Findings
In this study, the primary educational level of the nurse
was the associate degree, which suggests that the population
studied reflects the rural experience.
In this study, respondents answers to the research questions
indicate that they prepared for the role of family educator through
their basic education.
They valued basic education over other
choices of preparation for this role.
Nurses who participated in
this study are relatively young practitioners (average experience
in psychiatric/mental health nursing was 4.5 years) and have a
limited formal education (associate degree).
Participation in
coursework designed to build on educational theories and skill
development were rated low in value for role preparation.
This
does not correlate with the Megenitys’ concepts, which state that
the nurse needs to be well grounded in educational and teaching
theory.
In their model for nursing, the lack of educational
preparation limits the nurses’ role to that of technician, i.e.
one who is dependent on others for direction in practice.
The
lack of advanced formal education is also inconsistent with other
literature which suggests that family educators be educated at an
advanced level (masters degree).
This study finding could reflect the opportunities for
education available within this locale, as much as a value.
The
only entry level education available to the population studied has
35
been associate degree programs.
technical nurse (Kelly, 1985).
By definition, this prepares a
Leaving the locale to obtain
higher education is not generally a characteristic of the
population (Caudill, 1962).
It is only within the past two years
that a bridge program (RN to Master of Science in Nursing) has
been available within a one hundred mile radius.
The demand for
numbers of nurses has been the primary focus of educational
efforts of the community colleges.
Continuing education offered
by hospitals has focused on medical nursing skill development,
and except for critical care nursing courses, involve long travel.
Hatfield (1979) asked for a positive alignment with mental
health professionals to assist families in coping with the living
with a chronically ill family member.
One measure of this
positive alignment was measured by the survey responses to the
questions regarding the content of teaching.
Nurses reported that
they taught faim' 1ies about the diagnosis, prognosis, treatment and
coping skills needed to care for the family member at home.
was consistent with family members’ requests.
This
Another measure of
alignment with families, membership in consumer/family groups was
not correlated positively by the survey group responses;
only 10%
of those surveyed belong to such groups.
Megenity and Megenity propose that the teaching act should be
a planned event and should be evaluated by the teacher.
Neither
36
aspect of the teaching act; preplanning or evaluation could be
positively correlated via the self reports of the survey group.
According to the Megenitys, this yields ineffective teaching.
The quality and depth of the teaching of nurses in the psychiatric
setting was beyond the scope of this study.
Of interest, the majority of the respondents felt adequate
in the role of family educator.
Conclusions
1.
The nurses perceived the most valuable preparation for the
role of family teacher as being their basic education.
2.
The nurses in this study prepared themselves for the role of
teacher through basic education (associate degree level).
3.
The nurses in this study felt adequate in the role of family
educator.
4.
The nurses in this study reported teaching what families have
identified as needed topics.
37
Recommendations
1.
Further study of the family educator role should be conducted
to examine the depth and quality of the education delivered by
nurses in the rural setting.
2.
Nurse administrators should evaluate the preparation of nurses
before assigning this role, and consider the development of an
education program which would combine experience with theory
to assist nurses in the development of this role.
3.
Nursing faculty should evaluate the role of teacher in
coursework to assist in the preparation for the practice
setting.
5.
Nurses should consider joining family/consumer groups as a
means of aligning positively with families.
38
APPENDIX A
ORIGINAL
SELF-RATING TOOL:
PART I
NURSE PERCEPTIONS OF PREPARATION FOR FAMILY
EDUCATOR ROLE
DIRECTIONS:
Please circle the response that best reflects
your practice using the following guide:
1
2
3
Each question
1.
I teach families about:
a.
b.
c.
d.
e.
f.
2.
= Most of the time
= Some of the time
= Seldom or never
could have more than one response.
the diagnosis of the patient
the course of the illness
alternative treatments
effects/side effects of treatment i.e. meds
how to care for their family member at home
other
1
1
1
1
1
1
2
2
2
2
2
2
3
3
3
3
3
3
1
1
2
2
3
3
1
1
2
2
3
3
I assess families’ need for education based on:
a. interviews with the families
b. observation of family/patient interactions
c. use of a formal test instrument to determine
knowledge level of families
d. other method
3.
I teach families:
1
1
1
1
2
2
2
2
3
3
3
3
4.
a. only in one to one settings
b. in small group settings
c. in formal lecture settings
d. other
_ ________________________
I use the following methods when I teach:
I answer questions asked of me
I answer questions and use written information
I present written information only
I present written information and
give an oral explanation
e. I conduct a pre-planned program or use a
lesson plan
I evaluate my family teaching with the family
If the answer to #5 is yes, please describe
1
1
1
2
2
2
3
3
3
1
2
3
1
2
3
1
2
3
a.
b.
c*.
d.
5.
39
Self-Rating Tool—Page II
Directions:
For the following question, use the following guide:
1
2
3
4
1.
=
=
=
=
to a great degree
to a moderate degree
to a minimal degree
never
Before I began teaching families, I prepared myself using
the following:
a.
basic nursing education
1
2
3
4
b.
continuing education
1
2
3
4
c.
college course work
1
2
3
4
d.
worked
1
2
3
4
e.
learned by experience, "just doing it”
1
2
3
4
with a mentor
SECTION II
Please respond to the following:
1.
I have had formal courses in:
a.
Teaching/Learning theory
yes
no
b.
Educational assessment
yes_
no
c.
Learning tools
yes
no
d.
Adult education
yes
no
2.
The most helpful preparation for family teaching for me has
been
3.
I feel adequate in the role of family educator.yes
no
40
FOR STATISTICAL PURPOSES, PLEASE COMPLETE THE FOLLOWING SECTION
OF THE SURVEY.
ALL ANSWERS WILL KEPT COMPLETELY CONFIDENTIAL.
1.
2.
3.
4.
5.
Age
6.
Do you belong to any professional organizations?
Years in Practice
Years in Psychiatric/mental health Practice,
State your degree level:
ADN
BSN
MSN
OTHER
Do you hold ANA or other certification?
If yes, please list
7.
Do you belong to any family/consumer organizations?
If yes, please list
8.
Are there any comments you would like to offer about your
feelings about family education in your practice setting?
THANK YOU FOR YOUR PARTICIPATION IN THIS SURVEY!’!
41
APPENDIX B
REVISED
SELF-RATING TOOL:
PART I
NURSE PERCEPTIONS OF PREPARATION FOR FAMILY
EDUCATOR ROLE
DIRECTIONS:
Please circle the response that best reflects
your practice using the following guide:
1
2
3
Each question could
1.
I teach families about:
a.
b.
c.
d.
e.
f.
2.
- Most of the time
= Some of the time
= Seldom or never
have more than one response.
the diagnosis of the patient
the course of the illness
alternative treatments
effects/side effects of treatment i.e. meds
how to care for their family member at home
other
1
1
1
1
1
1
2
2
2
2
2
2
3
3
3
3
3
3
1
1
2
2
3
3
1
1
2
2
3
3
I assess families’ need for education based on:
a. interviews with the families
b. observation of family/patient interactions
c. use of a formal test instrument to determine
knowledge level of families
d. other method
3.
I teach families:
1
1
1
1
2
2
2
2
3
3
3
3
4.
a. only in one to one settings
b. in small group settings
c. in formal lecture settings
d. other
I use the following methods when I teach:
I answer questions asked of me
I answer questions and use written information
I present written information only
I present written information and
give an oral explanation
I
conduct a pre-planned program or use a
e
lesson plan
I evaluate my family teaching with the family
If the answer to #5 is yes, please describe
1
1
1
2
2
2
3
3
3
1
2
3
1
2
3
1
2
3
a.
b.
c.
d.
5.
42
SELF-RATING TOOL
DIRECTIONS:
PAGE II
For the following question, use the following guide:
1
2
3
4
=
=
=
=
to a great degree
to a moderate degree
to a minimal degree
never
Before I began teaching families, I prepared myself using the
following:
a. basic nursing education
1
2
3
4
b. continuing education i.e. How to
Teach, adult Education, etc.
1
2
3
4
c. college courses on education
1
2
3
4
d. worked with a mentor
1
2
3
4
e. learned by experience-Just did it
1
2
3
4
When I evaluate my preparation for family teaching, I feel that
the most valuable has been:
(Please check one)
a. basic nursing education
b. continuing education
c. working with a mentor
d. experience-just doing it
I feel adequate in the role of family educator.
yes
no
I have had formal courses in:
a. Teaching/Learning Theory
yes
no
b. Educational assessment
yes
yes_
no
no
yes
no
c. Learning tools
d. Adult education
43
FOR STATISTICAL PURPOSES, PLEASE COMPLETE THE FOLLOWING SECTION
OF THE SURVEY. ALL ANSWERS WILL KEPT COMPLETELY CONFIDENTIAL.
1. Age_____ __________
2. Years in Practice
3. Years in Psychiatric/mental health practice
4. State your degree level: ADN
BSN
MSN
OTHER
5. Do you hold ANA or other certification?
6. Do you belong to any professional organizations?
If yes, please list
7. Do you belong to any family/consumer organizations?
If yes, please list
8. Are there any comments you would like to offer about your
feelings about family education in your practice setting?
THANK YOU FOR YOUR PARTICIPATION IN THIS SURVEY!!!!
44
APPENDIX C
Director of Nursing Request
Dear Director,
As per our telephone discussion, I am completing a study on
nurses’ perceptions of preparation for family teaching as part of
the requirements for the Master of Science in Nursing Degree, and
I greatly appreciate your help with this.
Enclosed are the self-rating tools which you have agreed to
distribute to nurses working on the psychiatric unit of your
hospital.
I have also attached a stamped, self-addressed envelope
to each survey to allow for the confidential return of the surveys.
All data received will be treated confidentially.
data will be used in the study;
facility will be identified.
Aggregate
no individual nor individual
The information obtained will only
be used for this study and will be destroyed at the end of the
study.
Again, thank you for your assistance with this project.
Sincerely,
Pat Perfetto, RN
45
APPENDIX D
Facility Agreement
This acknowledges that Patricia Perfetto, a student of
Edinboro University of PA, has permission to tuilize this facility
for the purpose of a graduate student research study.
Specifically
the student may distribute a survey tool to a preselected group of
nurses within this facility to obtain data for the study.
It is
understood that the individual survey results are confidential and
that they will only be utilized for this study.
Further, it is
understood that aggregate data will be utilized for this study and
no individual nor individual facility participating in this study
will be identified.
Facility Representative
Student
46
APPENDIX E
Collegial Request
Dear Colleague,
As part of the requirements for a Master of Science in
Nursing Degree, I am conducting a research study, and I need
your help.
This study will examine nurses’ perceptions of preparation
for the family educator role,
Attached to this letter is a
self-rating tool which I am using to collect the data for the
study.
If you would take approximately ten minutes to complete
this and return it in the envelope provided within the week, I
would greatly appreciate it.
Participation in this study is voluntary.
Consent to
participate is assumed if you return a completed survey.
For
statistical purposes, please return the survey, whether you
complete it or not.
The results from all returned surveys will
be used as totals;
no individual or individual facility will be
identified.
marks on it.
Please do not sign this survey or make any identifying
All surveys will only be used for this study and
will be destroyed at the end of the study.
Thank you for your time and assistance with this study.
I
really appreciate it.
Sincerely,
Pat Perfetto, RN
47
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