Thesis Nurs. 1995 P438f c.2 Perfetto, Patricia A. Family education in the rural psychiatric 1995. FAMILY EDUCATION IN THE RURAL PSYCHIATRIC INPATIENT SETTING: STAFF NURSES’ PERCEPTIONS OF ROLE AND PREPARATION by Patricia A. Perfetto, B.S.N., R.N. Submitted in Partial Fulfillment of the Requirements for the Master of Science in Nursing Degree approved by: Chairperson, Thesis Committee Date Edinboro University of Pennsylvania ^Committee Member Date Committee Member Date J-/' ACKNOWLEDGEMENTS The writer wishes to express sincere thanks and appreciation to her committee members: Charlotte P. Paul, Ph.D., R.N., Dean L. Stoffer, Ph.D., and Beverly Danielka, M.S.N., R.N., for their guidance and support during the writing of this thesis. In addition, a special thanks to Bob Perfetto, for all of his encouragement, belief and support throughout this process. P.A.P. January, 1995 ii Abstract A sample survey of nurses practicing in rural psychiatric settings was conducted to examine their perceptions of preparation for the family educator role. A self-rating tool was sent to nurses practicing on inpatient units of rural hospitals in southeastern Kentucky and southern West Virginia. Nurses were asked to rate themselves in response to questions pertaining to teaching set and preparation for teaching. The conceptual framework of Megenity and Megenity was used as the basis for the study and the rating tool which was developed by the investigator. statistics were used to analyze the data collected. Descriptive The results of the survey showed that while nurses felt adequate in the family teaching role, their formal educational preparation stopped at the entry level of associate degree; that they value basic education and experience equally as the most helpful preparation; and that they did not plan for the teaching event. These findings were inconsistent with the literature, which supports an advanced credential for practitioners teaching families, and the model which supports grounding in educational and teaching-learning theories, as well as planning for the teaching event. iii TABLE OF CONTENTS page ACKNOWLEDGMENTS ii ABSTRACT iii CHAPTER I. II. INTRODUCTION 1 Background of the Problem 2 Statement of the Purpose 3 Research Question 5 Assumptions 6 Definition of Terms 6 Scope and Limitations of Study 6 REVIEW OF THE LITERATURE 8 Families’ Identification of Need for Education . . 8 Educational Programs and Characteristics of Leader-Teacher HI, 9 Teaching as a Function of Nursing 12 Summary. 14 METHODOLOGY. 16 Conceptual Framework 16 Setting and Sample 17 Instrumentation 17 iv IV. V. Pilot Study 18 Data Collection 24 Procedures for Data Analysis 25 PRESENTATION AND ANALYSIS OF DATA 26 CONCLUSIONS 32 Summary 32 Discussion of Findings 34 Conclusions 36 Recommendations . 37 38 APPENDICES A. Self-Rating Tool: Original 38 B. Self-Rating Tool: Revised 41 C. Director of Nursing Request 44 D. Permission to Conduct Study 45 E. Collegial Request 46 47 REFERENCES. v CHAPTER I Introduction Background of the Problem The importance and positive effects of family education during psychiatric hospitalization is a resurging issue for the mental health professional (Hatfield, 1979; Greenberg, Fine, et al., 1988; Bernheim, 1990; Kane, DiMartino, Jimeniz, 1990; Koontz, Cox and Hastings, 1991). Twenty five years ago, the literature contained anecdotal accounts of family members’ pain and need, as they described feeling left out of the care of their loved one, while simultaneously being cited as the cause of the disorder under treatment (Lillis, 1974). Currently, the move for deinstitutionalization, the return to the community and family caregiving, short-term acute inpatient stays, as well as the rise of consumerism by families present mental health professionals with new challenges and demands to work with families. Studies repeatedly show that families want education, not therapy, from professionals (Hatfield, 1979; Rose, 1985; McElroy, 1985). In the sixties, the deinstitutionalization movement was begun through initiatives of the federal government (Huddleston, 1992). With the advent of medications which were more effective in 1 2 stabilizing symptoms, the chronically mentally ill patient was able to return to family, with the therapeutic supportive backup supplied by Community Mental Health Centers. In theory, this movement was to allow for patients to remain close to families during periods of remission and as necessary, utilize short term hospitalization for exacerbations of the illness when there were overt symptoms of harm to self or others exhibited by the patient. In reality, many families became the primary care givers and assumed a great emotional and interactional burden (Huddleston). The need for education and support was felt by families who turned first to mental health professionals for help in dealing with the myriad of problems they faced in daily living with a chronically mentally ill family member. Families identified their needs as knowledge about the illness and treatment, resources in the community and practical coping and management skills which they could put in place at home (Hatfield, Professionals responded with traditional individual 1979, 1992). and family therapies. Their expectations unmet, families developed self help groups, where emotional support was given and advice exchanged. These evolved into advocacy groups for families of the mentally ill, the most prominent of which is the Alliance for the Mentally Ill (Woolis, 1992). Families and consumers rely on such groups for community education and political advocacy for the mentally ill. 3 In one rural area, deinstitutionalization has just begun. In 1992, the Kentucky legislature authorized the building and staffing of a 100 bed mental health facility in southeastern Kentucky, in a joint effort with a private not-for-profit health care organization. Prior to this, hospitals for the mentally ill were located in the western and central parts of the state. With the opening of the new facility in midyear 1993, chronically ill patients were transferred to a hospital closer to home. In addition to providing inpatient care to the chronically ill person short term care is offered to residents of a twenty one county area. This is one part of a multi-phased mental health care initiative in the area. The Community Mental Health Centers offer outpatient care, however, crisis intervention is still a missing component in the delivery system, and residential programming is minimal. It is apparent that history is repeating itself in this small area. Thirty years ago, families were ill prepared to care for their chronically mentally ill relatives who returned from long term hospitals. There were few community resources available for patients and little established for families. This is true of southeastern Kentucky. Recruiting skilled professionals to this impoverished area is difficult; rural settings are generally not attractive to physicians or other professionals, due to perceived lacks in technological, cultural and educational resources (Raffel and Raffel, 1989). 4 There is a confluence of events and reasons which put the nurse in the position of becoming a family educator. families generally view the nurse as a resource. instances, the nurse is known to the family. Rural In most There is a lack of anonymity in rural nursing which doesn’t exist in the urban counterpart (Weinart and Long, 1991). This familiarity breeds a trust which can’t be attained easily by outsiders. part of the nurses’ role and responsibility. Education is Licensure not only allows it, but requires it (KY Nurse Practice Act, 1993). External reviewers expect to find evidence of teaching and learning activities on inpatient settings (JCAHO, 1993). Professionally, the ANA Psychiatric/Mental Health Standards of Practice (1982) call for education of clients and families. The lack of other professionals, such as social workers, prepared at the advanced level within the rural setting puts the nurse in the sometimes inevitable position of crossing role expectations to deliver in the practice setting aspects of care usually performed by other professionals in the urban setting (Weinart and Long). The literature supports the theme of highly skilled, advanced credentialled professionals delivering family education and support. The rural nurse does not necessarily have the educational credential suggested by the literature. Indeed, 73% of nurses in Kentucky are educated at the associate degree level (NLN Data Source, 1992). educational degree. For most, this is a terminal How then, the nurse prepares for the role 5 of family educator is relevant to nursing practice. Purpose of the Study The purpose of this study was to examine nurses’ perceptions of preparation for the role of family educator in the rural psychiatric acute care setting. The findings of this study will assist educators and practitioners in designing strategies to assist the generalist nurse in implementing the teaching role. Research Question To examine nurses’ perceptions about preparation for the family educator role in practice, the following questions were asked: 1. How did nurses perceive their preparation for the role of family educator? 2. Which method of preparation was perceived as most valuable to the nurse? Assumptions The assumptions which were made for this study were: 1. The nurses’ perceptions could be evaluated. 2. The nurses prepared for the role of educator. 6 3. The nurses delivered education to families in a variety of methods. 4. The nurses would answer the research questions honestly. Definition of Terms Family education-any active intervention performed by the nurse designed to increase the understanding and/or knowledge of psychiatric illness, treatment and/or coping skills Family-■a relationship to an identified patient, whether legal or biological; includes non-marital, significant others Preparation■any action taken by the nurse to increase own knowledge base and/or skill in the delivery of education; can be formal, i.e. classes, or informal, i.e. reading; includes teaching and learning theory, adult education, educational assessment techniques •attitudes, beliefs, and/or feelings of the nurse Perceptions' Scope and Limitations This study was limited by the use of a descriptive survey design using a self-report questionnaire developed by the investigator. Since this instrument has not been used in other studies, comparative findings were not available. The findings of the study reflected the perceptions of those who responded to the questionnaire and may not represent the perceptions of the population of nurses practicing in rural settings. The study 7 was confined to small, rural communities in southeastern Kentucky and southern West Virginia, served by general hospitals of varying sizes, each with designated psychiatric units. CHAPTER II Review of the Lite ra tur e The purpose of this study was to examine nurses’ perceptions of preparation for the role of family educator in the rural psychiatric acute care setting. Families’ Identification of Need for Education Families of the mentally ill have asked for communication with and education from mental health professionals for over twenty years. Lillis (1974), in an article regarding her sister’s illness not only poignantly described the pain her family suffered during her sister’s hospitalization, but also listed desired, needed information that would lessen the frustration of not knowing what was happening during treatment. Hatfield (1979) called for mental health professionals to align with families as part of the total treatment team. She stated that learning how the family responds to mental illness would be a step in building positive relationships. In this study, families identified knowledge as a priority. They further required that this knowledge by delivered in a language which they could easily understand. Similar to Lillis’ appeal for information, they wanted to know about diagnosis, prognosis, 8 9 techniques for dealing with behaviors and available community resources. The literature suggests that while families are able to identify what they need, educational programming strategies are developed from the providers point of view, despite evidence that there can be a discrepancy between the professionals’ and families’ perception of what is and is not important. McElroy (1985) conducted a descriptive study identifying educational needs of families of severely mentally ill patients and measured congruence with the professionals’ perceptions on the same dimensions. The resultant incongruency between the two groups suggested that some professionals needed to modify their approach with families to include those issues which the families deemed had merit. Both groups in the study agreed that families do not want therapy for themselves and supported Hatfield’s earlier contention (1979) that families do want education from professionals. Educational Programs and Characteristics of Leader-Teacher Studies of psychoeducational programs included descriptors of the professionals conducting the programs. Consistently, whether the program was led by the researcher and/or a colleague, the leaders were described or implied as advanced educational level clinicians. 10 Scharfstein and Libbey (1982), masters prepared social workers, conducted orientation groups for families. They met once with multiple families for one and one-half hours, in a setting structured into three phases; discussion. social, educational and The theoretical framework was group, patient education and family systems theories. The outcome was the belief that families benefitted, although no ratings or testing were conducted to validate this. Rose, et al. (1985) described a support group led by the investigators, intended to help families develop coping skills utilizing a self-help group model. While not an educational model, lack of knowledge of the mental health system, mental illness and treatment were the number one concerns of families. The investigators noted that the professional group leader must have an understanding of group dynamics to facilitate such a group. Greenberg, et al. (1988) conducted an evaluation of a multi-disciplinary psychoeducational model for patients with Schizophrenia and their families in an acute care setting. The program was developed by the investigator and was conducted by psychiatrists and masters prepared social workers. The staff nurse, educational credential unidentified, was involved in patient education, utilizing a teaching tool scripted by the investigators. The nurse was not involved in family education. 11 In a comparison study of psychoeducational and support groups for relatives, psychoeducation was suggested to be the method of choice of families. Kane and BiMateo (1990) measured the impact of both approaches in increasing family coping ability. The researchers and graduate students in nursing conducted the groups. Huddleston (1992), in a descriptive study of psychoeducation focused groups for patients with Schizophrenia and their families states that group effectiveness requires a facilitator with not only a significant amount and variety of direct treatment experience, but also a need for knowledge in academia and family role in treatment. Harter (1988) in her descriptive study of the multifamily education groups conducted in many inpatient acute care settings, stated that the group needed to be run by a seasoned clinician, with an adjunct role played by the staff nurse, who gave families day-to-day information regarding the patient’s treatment plan and progress. Applying Harter’s framework in another setting, Koontz, Cox and Hastings (1991) received positive anecdotal responses from families. Their study suggests that the leader needs to be knowledgable, fluid, and skillful in introducing and reinforcing topics pertaining to the diverse needs of multiple families in a group setting. Thompson and Weisburg (1990) found in their study on family 12 as educational consumers, that families with the least amount of formal education wanted the most assistance from nurses, and that nurses primarily provided the most information to families in the most highly educated groups. The study focused on the effect of psychoeducational groups which were conducted by social work staff, so the fact that families saw the nurse as the professional with the desired information was a significant finding. The education and proficiency of the nurse was not described. Teaching as a Function of Nursing While not always so, nursing curricula today includes the integration of teaching-learning principles in a variety of coursework, such as psychology, sociology, and clinical practicums (Megenity and Megenity, 1982). Texts and coursework on patient and family education exist and are utilized in some practice settings. No matter what the basic educational level of the nurse there are resources to develop this skill. Continuing education programs are available to assist the practitioner in synthysizing and applying learning theories which would suggest that nurses are seeking more assistance and knowledge about the teaching process. In their work on teaching and nursing, Megenity and Megenity (1982) define nursing as a helping process for promoting, maintaining and restoring the health of nursing clients. Clients 13 are defined as families, individuals, groups or communities. The function of nursing is to carry out the three major processes above through care giving, teaching and supporting activities. The nurse in this framework is more than a technician. The nurse is viewed as an educated person in the health field, with a well developed knowledge base, skill in communication with others and able to articulate his/her philosophical beliefs regarding nursing role, health, society and humanity. The nurse should be able to use knowledge and skills in the application of problem solving in the three major activities of nursing; and supporting. care giving, teaching, Within this view of nursing, expertise in patient-client teaching is required and assumed. The Megenitys state that the nurse must consider his or her philosophical beliefs about nursing and the role of the nurse. Without knowing or defining these for self, the nurse will have no conceptual basis for practice, but will accept the dependent role, carrying out client health tasks defined by others. Further, they state that practitioners of nursing generally are people who want to assist and direct others toward more healthy lives, and that nurses believe that they should teach. The priority that the nurse places on this teaching will vary with each nurse, influenced to a degree on the nurse's base in the educational processes of teaching-learning. This is consistent with role theorists, who state that performance in a role requires 14 competence m role specific behaviors (Hardy and Conway, 1988). Preparation for a role includes cognitive skill development. This, according to sociologists can be obtained through education and role socialization. Summary In this era of decreased hospitalization and increased community care, families want and need education regarding the condition, treatment and on-going coping skills necessary to deal with behaviors associated with the mental illness of their loved ones. Professionals have not always been responsive to families, although recent literature describes attempts to meet the educational needs expressed by families. A common theme in the documented attempts is a leader/teacher who is multi-skilled in psychosocial practice, group theory and teaching-learning theory and techniques. Cognitive and affective education in these areas is usually obtained in advanced practice education programs, such as master’s level education. Rural areas have traditionally experienced difficulty in attracting professionals prepared at this level. Rural nurses, generally regarded by families as the professional expert to be trusted for health care and educational need fulfillment, are primarily educated at the associate degree level. One model proposes that teaching is a major function of nursing; it also assumes a base of education which includes an 15 understanding and use of educational, and teaching-learning theories. The nurse in this model plans the education of clients. There is minimal use of intuitive, occasional teaching. Inherent in this model is the assumption that the nurse prepares for the role of teacher through education. Utilizing this model as a framework, the intent of this study was to look at how a sample population of rural nurses, working on inpatient psychiatric units perceived their preparation for and adequacy in the role of family educator. CHAPTER III Methodology The purpose of this study was to examine nurses’ perceptions of preparation for the role of family educator in the rural psychiatric acute care setting. Conceptual Framework This study was organized around the concepts presented by Megenity and Megenity (1982) on nursing and teaching. Defining nursing as a helping process for promoting, maintaining and restoring the health of clients, they further describe the major functions of nursing as care giving, teaching and supporting activities. As with any phenomenon studied, the descriptors of Megenity and Megenity the action/behaviors must be identified. do this in relation to teaching in the teaching set. components of the set are: and evaluation. The intended learner outcomes, instruction These parallel the Nursing Process and provide a framework to study teaching in the model. It is believed in this model that while some teaching actions of the nurse are intuitive and will occur incidentally, for the teaching process to be effective, it must be a planned event. 16 The philosophy, education 17 base, attitudes and beliefs about teaching, learning, and nursing will influence this event. Inherent in the model is the assumption that the nurse prepares for the role of teacher through education and the study of the teaching-learning process. Setting and Sample The convenience sample was obtained from nurses who were working on psychiatric units located in one of three rural hospitals in southeastern Kentucky and southern West Virginia. Instrumentation The self-rating tool used in this study was developed by a three member committee comprised of a community educator, a consumer, and a nurse, who was a candidate for a master’s degree. The tool was then submitted to a four member panel of experts for critique. This panel was comprised of two master's prepared nurses, one master’s prepared social worker and one associate degree nurse who is enrolled in an RN to Master’s Degree program. This panel was asked to review the tool for readibility, ease of use and content validity (Appendix A). A suggestion made by this panel was to change one question from an open-ended to a forced choice answer. This was. incorporated into the tool (Part II, Appendix B). The self-rating tool was comprised of a series of questions designed to examine the nurse s perceptions regarding the use of 18 the teaching set, preparation for the role of family educator, and evaluation of that preparation. It was divided into two specific parts, with demographic questions completing the tool. Part I of the tool was comprised of five questions which asked the nurse to rate teaching practices on a time demension. The use of assessment, planning methods and evaluation were the data sought by the investigator in this section. In Part II of the tool, the nurse was asked to identify preparation for family teaching on two dimensions, actual and valued. These were the research questions that were the thrust of the study. In one question in this part of the tool, the nurse was asked to respond to feelings of adequacy in the role of family educator. The final section of the tool was designed to elicit a description of the nurse in terms of educational level, experience (total time and time in specialty area), and affiliations, both professional and with consumer groups. Pilot Study A pilot study was conducted to determine if desired data could be gathered using the self-rating tool. participated in the pilot study; Seven nurses five were employed in the same two were employed in other facilities. facility as the investigator; These individuals were excluded from the study since they were participants in the pilot study. 19 Results of the Pilot Study The first research question to be answered was: How do nurses perceive their preparation for the role of family educator? Respondents in the pilot study self reported that they utilized basic education, followed by the experience of teaching most in preparing for the teaching role. The use of a mentor was the least utilized method of preparation (see Table 1). Table 1 Mean Response of Methods Utilized by Nurses in Preparing for the Family Educator Role Mean Method Basic Education 4.0 Continuing Education 3.2 College Coursework 3.0 Mentoring 1.5 Experience 3.5 Note. Scale: 4 = to a great degree; 3 = to a moderate degree; 2 = to a minimal degree; 1 - never 20 The second research question to be answered was: Which method of preparation was perceived as the most valuable to the nurse? Respondents in the pilot group reported that the experience, "just doing it", was the most valuable. Mentoring was the least valued method of preparation (see Table 2). Table 2 Most Valued Preparation for the Family Educator Role by Percentage of Respondents Method Respondents Experience 42% Basic Education 28% Continuing Education 14% College Coursework 14% Mentoring Note, 0 n = 7 The survey questioned whether respondents obtained specific courses in teaching and educational theories, based on the belief of the Megenitys' model (1982) that grounding in educational and teaching theories are required for effective teaching. The pilot group reported that they had coursework in these educational principles (see Table 3). 21 Table 3 Percentage of Respondents^Qbtaining Coursework in Educational Theories Type of Course Respondents Teaching/Learning Theory 85% Educational Assessment 71% Learning Tools 85% Adult Education 71% Note, n = 7 In response to the question regarding feelings of adequacy in the role of family educator, the pilot group unanimously reported that they felt adequate. The teaching set as described by Megenity and Megenity (1982) includes the processes of assessment, planning, intervention and evaluation of the teaching act. The pilot group reported that they assessed families generally through interview or by observing interactions. They tended not to use a formal tool for assessment. The method of teaching most used by respondents in the pilot in a one-to-one setting. group was written and oral presentation The pilot group reported that a preplanned lecture or lesson plan was seldom used. The group tended to evaluate family teaching at least some of the time (see Table 4). Written responses on the survey tool indicated that the method used to evaluate was the 22 repetition of instructions by the family. Table 4 Mean Responses of the Use of Aspects of the Teaching Set by Nurses Aspect Mean Response Assessment Interviewing 2.7 Observation 2.5 Formal Tool 1.8 Setting One-to-one 2.5 Small groups 2.0 Lecture 1.6 Method Answer questions only 1.8 Answer questions; give written explanation 2.1 Use written information only 1.8 Give written information, followed by oral presentation 2.2 Use a preplanned lesson plan 1.8 Evaluation of teaching Note. Scale: 2.2 3 = most of the time; 2 = some of the time; 1 = seldom or never. The higher the mean, the more often the nurses use the aspect being measured. 23 Families have asked for an alignment of professionals with the families as part of the total treatment team. One measure of this alignment is responding to families’ identified needs for education and information. In response to the survey question regarding the content of family education, the pilot group reported that they taught families about the diagnosis, course of illness, treatment, including side effects and coping skills needed for care at home (see Table 5). Table 5 Mean Responses of Content of Family Teaching Done by Nurses Topic Mean Response Diagnosis 3.0 Course of illness 2.6 Alternative treatments 2.1 Effects/side effects of treatment 2.8 Care at home 2.7 Note. Scale: 3 = most of the time; 2 = some of the time; 1 = seldom or never. The higher the mean response, the more the nurse teaches the item. Another measure of positive alignment with families is membership in a family/consumer group. little involvement in this area. The pilot group reported Only two of the seven respondents 24 were affiliated with family groups. There were no changes made in the tool as a result of the pilot study. With the conclusion of the pilot study, data collection for the research study was conducted during the first two weeks of November, 1994. Data Collection Directors of Nursing of the three hospitals were asked by telephone and via a letter to participate in this study (Appendices C and D). They were asked to distribute the survey tools to nurses on the psychiatric units of their hospitals through the nurse-managers (Head Nurses). The distribution of the tools in this way enabled the investigator to reach a wider convenience sample for this study. Each tool was accompanied by both a cover letter, which explained that voluntary participation was assumed if participants chose to complete and return the survey (Appendix E), and a stamped self-addressed envelope for ease in return. The participants were asked to not sign the survey nor mark it in any way to indicate identification. They were informed that only group summary data would be used in the study. Finally, they were asked to return the survey within one week of receipt. The surveys were color coded to enable the investigator to monitor the return rates for each hospital. While a target for the aggregate data of 35% was reached, the individual hospital return rates were twenty nine, fifty and seventy per cent. 25 A follow up telephone call to the Directors of Nursing revealed that the surveys were distributed during scheduled staff meetings. The nurse managers ensured that staff who did not attend the meetings received surveys. Procedures for Analysis of Data In this descriptive study, the results of the surveys were analyzed using the simple statistics of frequencies, mean of responses and percentage. The first research question: How does the nurse prepare for the role of family educator, was analyzed using the mean of responses to the preparation items. The second research question: What preparation was most valued, was analyzed by converting the raw numbers to percentages of the study respondents and then ranking these percentages. The teaching set analysis was conducted by comparing the mean of responses of the degree of time (most, some, never) that the participants utilized a planned approach to family teaching. Demographic information was analyzed by obtaining the average of the responses to experience in nursing, educational level and age of respondent. The remainder of the data obtained from the survey was analyzed by converting raw numbers to percentages and making comparisons. CHAPTER IV Presentation and Analysis of Data This study was designed to examine staff nurses’ perceptions of preparation for the role of family educator in the rural psychiatric inpatient setting. Demographics Fifty nine surveys were distributed to nurses in three hospitals, each having a psychiatric inpatient unit or units. Twenty eight surveys were returned completed, for a response rate of forty seven per cent (47%). In this group, the average respondent was 36 years old; held an Associate Degree in Nursing; and had an average of 10.6 years experience, with an average of 4.5 years experience in psychiatric nursing. Data Analysis The first research question to be answered was: How did nurses perceive their preparation for the role of family educator? Respondents reported that their primary preparation for the role of family educator was through their basic education, followed closely by the experience itself (see Table 6). 26 27 Table 6 Mean Responses of Methods Utilized by Nurses in Preparing for the Family Educator Role Method Mean Response Basic Education 3.7 Continuing Education 2.3 College Coursework 3.1 Mentoring 2.0 Experience 3.6 Scale: Note. 2 4 = to a great degree; 3 = to a moderate degree; to a minimal degree; 1 = never The second research question to be answered was: Which method of preparation was perceived as the most valuable to the nurse? Respondents self reported that basic education was the most valuable method. Again, experience was rated a close second. The least valued by the respondents was college coursework (see Table 7 ). 28 Table 7 Most Valued Preparation for the Family Educator Role by Percentage of Respondents Method Respondents Basic Education 78.5% Experience 71.4% Mentoring 10.7% Continuing Education 7.1% College Coursework 3.5% Note. n = 28 The survey questioned whether respondents obtained specific courses in teaching and educational theories, based on the belief of the Megenitys’ model (1982) that grounding in educational and teaching theories are required for effective teaching. The study group respondents reported that they had some coursework in this area (see Table 8). 29 Table 8 Percentage of Respondents Obtaining Coursework in Educational Theories Type of Course Respondents Teaching/Learning Theory 40% Educational Assessment 32% Learning Tools 24% Adult Education 32% Note. n = 28 In response to the question regarding feelings of adequacy in the role of family educator, the survey group response was positive for 78% of the respondents. The survey tool asked respondents to rate their use of assessment, planning and evaluation in the teaching act. Respondents were also asked to rate the use of specific methods of teaching. The survey respondents reported that they assessed families most of the time through interview and observation. They tended to use the one to one setting most in their teaching, rather than groups or lecture settings. The methods of teaching most often used by respondents was a combination of written and oral presentations. The respondents tended not to preplan the teaching act or to evaluate their teaching efforts (see Table 8). 30 Table 8 Mean Responses of the Use of Aspects of the Teaching Set by Nurses Aspect Mean Response Assessment Interviewing Observation 2.7 2.5 Formal Tool 1.4 Setting One-to-one 2.5 Small groups 1.6 Lecture 1.2 Method Answer questions only 1.6 Answer questions; give written explanation 2.5 Use written information only 1.6 Give written information, followed by oral presentation 2.5 Use a preplanned lesson plan 1.5 Evaluation of teaching Note. Scale: 1.9 3 = most of the time; 2 = some of the time; 1 = seldom or never. The higher the mean, the more often the nurses use the aspect being measured. 31 Alignment with families was measured in this survey by asking the respondents to rate how othen they teach items which have been requested by families. The self reports indicate that nurses in this study do teach what families have identified as needs (see Table 9). Table 9 Mean Responses of Content of Family Teaching Done by Nurses Topic Mean Response Diagnosis 3.0 Course of illness 2.6 Alternative treatments 2.1 Effects/side effects of treatment 2.8 Care at home 2.7 Note. Scale: 3 = most of the time; 2 = some of the time; 1 = seldom or never. The higher the mean response, the more the nurse teaches the item. Another measure of positive alignment with families is membership in a family/consumer group. little involvement in such groups. belong to family groups. The survey group reported Only 10% of the respondents CHAPTER V Conclusions Summary The purpose of this study was to examine the staff nurses’ perceptions of preparations for the role of family educator in the rural psychiatric inpatient setting. The conceptual framework for this study was that of Megenity and Megenity (1982). In this model preparation for the teaching role requires that the nurse is knowledgable in teaching and learning theories and educational principles. In addition, the model proposes that the nurse plans the teaching act based on assessment. The literature review for this study focused on the identification of family education needs, the characteristics of the teacher in the psychiatric setting, and teaching as a function of nursing. Families have identified their needs as information regarding the diagnosis, prognosis, and treatment of their loved one, as well as needed coping skills for dealing with their loved one at home (Hatfield, 1979). They have asked to be included in the planning for the care of their loved one and for a positive alignment of professionals with families in an attempt to understand families’ 32 33 needs and concerns. In one study (Thompson and Weisburg, 1990), families identified nurses as the professionals giving them the most desired information during hospitalization, despite the availability of a family education group offered by masters prepared social workers. In general, families in the rural settings have identified nurses as the health professionals whom they trust for their health education needs. Multiple studies on family education (Scharfstein and Libbey, 1982; Rose, et al., 1985; Greenberg, 1988; Huddleston, 1992; and Harter, 1988) identified the teacher as needing multiple skills and a knowledge base consistent with an advanced educational credential. When nurses were identified as teachers, they were educated at the masters level. primarily in urban areas. These studies have been conducted Rural areas have been identified as lacking in nurses and other professionals educated at this level (Raffel and Raffel, 1989). Megenity and Megenity (1982) state that preparation in educational theories and teaching principles are required for the nurse to be an effective teacher. The teaching set proposed by the Megenitys involves assessment, planning and evaluation of the teaching act. Planning is of particular importance in this model; without it, teaching will be intuitive and the nurse risks functioning at the technician level, with teaching acts directed by others. 34 Discussion of Findings In this study, the primary educational level of the nurse was the associate degree, which suggests that the population studied reflects the rural experience. In this study, respondents answers to the research questions indicate that they prepared for the role of family educator through their basic education. They valued basic education over other choices of preparation for this role. Nurses who participated in this study are relatively young practitioners (average experience in psychiatric/mental health nursing was 4.5 years) and have a limited formal education (associate degree). Participation in coursework designed to build on educational theories and skill development were rated low in value for role preparation. This does not correlate with the Megenitys’ concepts, which state that the nurse needs to be well grounded in educational and teaching theory. In their model for nursing, the lack of educational preparation limits the nurses’ role to that of technician, i.e. one who is dependent on others for direction in practice. The lack of advanced formal education is also inconsistent with other literature which suggests that family educators be educated at an advanced level (masters degree). This study finding could reflect the opportunities for education available within this locale, as much as a value. The only entry level education available to the population studied has 35 been associate degree programs. technical nurse (Kelly, 1985). By definition, this prepares a Leaving the locale to obtain higher education is not generally a characteristic of the population (Caudill, 1962). It is only within the past two years that a bridge program (RN to Master of Science in Nursing) has been available within a one hundred mile radius. The demand for numbers of nurses has been the primary focus of educational efforts of the community colleges. Continuing education offered by hospitals has focused on medical nursing skill development, and except for critical care nursing courses, involve long travel. Hatfield (1979) asked for a positive alignment with mental health professionals to assist families in coping with the living with a chronically ill family member. One measure of this positive alignment was measured by the survey responses to the questions regarding the content of teaching. Nurses reported that they taught faim' 1ies about the diagnosis, prognosis, treatment and coping skills needed to care for the family member at home. was consistent with family members’ requests. This Another measure of alignment with families, membership in consumer/family groups was not correlated positively by the survey group responses; only 10% of those surveyed belong to such groups. Megenity and Megenity propose that the teaching act should be a planned event and should be evaluated by the teacher. Neither 36 aspect of the teaching act; preplanning or evaluation could be positively correlated via the self reports of the survey group. According to the Megenitys, this yields ineffective teaching. The quality and depth of the teaching of nurses in the psychiatric setting was beyond the scope of this study. Of interest, the majority of the respondents felt adequate in the role of family educator. Conclusions 1. The nurses perceived the most valuable preparation for the role of family teacher as being their basic education. 2. The nurses in this study prepared themselves for the role of teacher through basic education (associate degree level). 3. The nurses in this study felt adequate in the role of family educator. 4. The nurses in this study reported teaching what families have identified as needed topics. 37 Recommendations 1. Further study of the family educator role should be conducted to examine the depth and quality of the education delivered by nurses in the rural setting. 2. Nurse administrators should evaluate the preparation of nurses before assigning this role, and consider the development of an education program which would combine experience with theory to assist nurses in the development of this role. 3. Nursing faculty should evaluate the role of teacher in coursework to assist in the preparation for the practice setting. 5. Nurses should consider joining family/consumer groups as a means of aligning positively with families. 38 APPENDIX A ORIGINAL SELF-RATING TOOL: PART I NURSE PERCEPTIONS OF PREPARATION FOR FAMILY EDUCATOR ROLE DIRECTIONS: Please circle the response that best reflects your practice using the following guide: 1 2 3 Each question 1. I teach families about: a. b. c. d. e. f. 2. = Most of the time = Some of the time = Seldom or never could have more than one response. the diagnosis of the patient the course of the illness alternative treatments effects/side effects of treatment i.e. meds how to care for their family member at home other 1 1 1 1 1 1 2 2 2 2 2 2 3 3 3 3 3 3 1 1 2 2 3 3 1 1 2 2 3 3 I assess families’ need for education based on: a. interviews with the families b. observation of family/patient interactions c. use of a formal test instrument to determine knowledge level of families d. other method 3. I teach families: 1 1 1 1 2 2 2 2 3 3 3 3 4. a. only in one to one settings b. in small group settings c. in formal lecture settings d. other _ ________________________ I use the following methods when I teach: I answer questions asked of me I answer questions and use written information I present written information only I present written information and give an oral explanation e. I conduct a pre-planned program or use a lesson plan I evaluate my family teaching with the family If the answer to #5 is yes, please describe 1 1 1 2 2 2 3 3 3 1 2 3 1 2 3 1 2 3 a. b. c*. d. 5. 39 Self-Rating Tool—Page II Directions: For the following question, use the following guide: 1 2 3 4 1. = = = = to a great degree to a moderate degree to a minimal degree never Before I began teaching families, I prepared myself using the following: a. basic nursing education 1 2 3 4 b. continuing education 1 2 3 4 c. college course work 1 2 3 4 d. worked 1 2 3 4 e. learned by experience, "just doing it” 1 2 3 4 with a mentor SECTION II Please respond to the following: 1. I have had formal courses in: a. Teaching/Learning theory yes no b. Educational assessment yes_ no c. Learning tools yes no d. Adult education yes no 2. The most helpful preparation for family teaching for me has been 3. I feel adequate in the role of family educator.yes no 40 FOR STATISTICAL PURPOSES, PLEASE COMPLETE THE FOLLOWING SECTION OF THE SURVEY. ALL ANSWERS WILL KEPT COMPLETELY CONFIDENTIAL. 1. 2. 3. 4. 5. Age 6. Do you belong to any professional organizations? Years in Practice Years in Psychiatric/mental health Practice, State your degree level: ADN BSN MSN OTHER Do you hold ANA or other certification? If yes, please list 7. Do you belong to any family/consumer organizations? If yes, please list 8. Are there any comments you would like to offer about your feelings about family education in your practice setting? THANK YOU FOR YOUR PARTICIPATION IN THIS SURVEY!’! 41 APPENDIX B REVISED SELF-RATING TOOL: PART I NURSE PERCEPTIONS OF PREPARATION FOR FAMILY EDUCATOR ROLE DIRECTIONS: Please circle the response that best reflects your practice using the following guide: 1 2 3 Each question could 1. I teach families about: a. b. c. d. e. f. 2. - Most of the time = Some of the time = Seldom or never have more than one response. the diagnosis of the patient the course of the illness alternative treatments effects/side effects of treatment i.e. meds how to care for their family member at home other 1 1 1 1 1 1 2 2 2 2 2 2 3 3 3 3 3 3 1 1 2 2 3 3 1 1 2 2 3 3 I assess families’ need for education based on: a. interviews with the families b. observation of family/patient interactions c. use of a formal test instrument to determine knowledge level of families d. other method 3. I teach families: 1 1 1 1 2 2 2 2 3 3 3 3 4. a. only in one to one settings b. in small group settings c. in formal lecture settings d. other I use the following methods when I teach: I answer questions asked of me I answer questions and use written information I present written information only I present written information and give an oral explanation I conduct a pre-planned program or use a e lesson plan I evaluate my family teaching with the family If the answer to #5 is yes, please describe 1 1 1 2 2 2 3 3 3 1 2 3 1 2 3 1 2 3 a. b. c. d. 5. 42 SELF-RATING TOOL DIRECTIONS: PAGE II For the following question, use the following guide: 1 2 3 4 = = = = to a great degree to a moderate degree to a minimal degree never Before I began teaching families, I prepared myself using the following: a. basic nursing education 1 2 3 4 b. continuing education i.e. How to Teach, adult Education, etc. 1 2 3 4 c. college courses on education 1 2 3 4 d. worked with a mentor 1 2 3 4 e. learned by experience-Just did it 1 2 3 4 When I evaluate my preparation for family teaching, I feel that the most valuable has been: (Please check one) a. basic nursing education b. continuing education c. working with a mentor d. experience-just doing it I feel adequate in the role of family educator. yes no I have had formal courses in: a. Teaching/Learning Theory yes no b. Educational assessment yes yes_ no no yes no c. Learning tools d. Adult education 43 FOR STATISTICAL PURPOSES, PLEASE COMPLETE THE FOLLOWING SECTION OF THE SURVEY. ALL ANSWERS WILL KEPT COMPLETELY CONFIDENTIAL. 1. Age_____ __________ 2. Years in Practice 3. Years in Psychiatric/mental health practice 4. State your degree level: ADN BSN MSN OTHER 5. Do you hold ANA or other certification? 6. Do you belong to any professional organizations? If yes, please list 7. Do you belong to any family/consumer organizations? If yes, please list 8. Are there any comments you would like to offer about your feelings about family education in your practice setting? THANK YOU FOR YOUR PARTICIPATION IN THIS SURVEY!!!! 44 APPENDIX C Director of Nursing Request Dear Director, As per our telephone discussion, I am completing a study on nurses’ perceptions of preparation for family teaching as part of the requirements for the Master of Science in Nursing Degree, and I greatly appreciate your help with this. Enclosed are the self-rating tools which you have agreed to distribute to nurses working on the psychiatric unit of your hospital. I have also attached a stamped, self-addressed envelope to each survey to allow for the confidential return of the surveys. All data received will be treated confidentially. data will be used in the study; facility will be identified. Aggregate no individual nor individual The information obtained will only be used for this study and will be destroyed at the end of the study. Again, thank you for your assistance with this project. Sincerely, Pat Perfetto, RN 45 APPENDIX D Facility Agreement This acknowledges that Patricia Perfetto, a student of Edinboro University of PA, has permission to tuilize this facility for the purpose of a graduate student research study. Specifically the student may distribute a survey tool to a preselected group of nurses within this facility to obtain data for the study. It is understood that the individual survey results are confidential and that they will only be utilized for this study. Further, it is understood that aggregate data will be utilized for this study and no individual nor individual facility participating in this study will be identified. Facility Representative Student 46 APPENDIX E Collegial Request Dear Colleague, As part of the requirements for a Master of Science in Nursing Degree, I am conducting a research study, and I need your help. This study will examine nurses’ perceptions of preparation for the family educator role, Attached to this letter is a self-rating tool which I am using to collect the data for the study. If you would take approximately ten minutes to complete this and return it in the envelope provided within the week, I would greatly appreciate it. Participation in this study is voluntary. Consent to participate is assumed if you return a completed survey. For statistical purposes, please return the survey, whether you complete it or not. The results from all returned surveys will be used as totals; no individual or individual facility will be identified. marks on it. Please do not sign this survey or make any identifying All surveys will only be used for this study and will be destroyed at the end of the study. Thank you for your time and assistance with this study. I really appreciate it. Sincerely, Pat Perfetto, RN 47 References Bushy, A. (Ed.). (1991). Sage Publications. Rural Nursing. 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