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DEVELOPMENT OF A TOOL KIT FOR THE CHILD FORENSIC
INTERVIEW TO IMPROVE THE COLLECTION OF EVIDENCE
By
Suellen Lichtenfels MSN, Carlow University, 2018 BSN, Carlow
University, 2016 ASN, Mount Aloysius College 1977
A DNP Research Project Submitted to Pennsylvania Western University
In Partial Fulfillment of the Requirements for the Doctor of Nursing Practice Degree
4/6/2023
Forensic Interviewing: Review of the Process
Committee Signature Page
Student’s name Suellen Lichtenfels, MSN, RNC, LCCE
Acknowledgements
I would like to express my gratitude to Dr .Jill Rodgers, my esteemed advisor, for
all the guidance, support, and instruction she provided me throughout my doctoral
studies. I would also like to acknowledge Vivian Boyer, DNP, CNM, as my mentor
throughout all the scholarly projects, clinical observations and extended hours. Sara
Buterbaugh, Director/ Forensic Interviewer of the Child Advocacy Center, was very
instrumental to my project permitting hours of observation and discussion of forensic
interviews.
Abstract
Background: The problem of interest is focusing on an increase for education within the
forensic interviewing process for individuals within the multidisciplinary team and
community stakeholders. The PICO question is: Does the development of an assessment
tool kit for the child forensic interviewing process increase knowledge of qualified
observations evidence by the multidisciplinary team and stakeholders. The Theoretical
foundation for this research will aim to develop and present a toolkit that will enhance
and positively affect the knowledge and practices of the forensic interview, based on the
Iowa Method of Evidence-Based Practice and a Knowledge-to-Action structure.
Methods: Methods utilized a pre-survey, presentation, and post-survey; which entailed
an example of setting the stage introduction, rapport, encouraged narrative, facilitators,
interview instructions, narrative practices, and follow-up questioning.
The analysis of the forensic interview consisted of a model structure in which the
multidisciplinary team was given a pre-survey questioning acquired knowledge from
previous education, a presentation entailing a structured conversation with a child
intended to elicit detailed information about a possible event or events that the child has
experienced or witnessed, and a post-survey that measured knowledge gained.
Results, conclusion, implications, and recommendations: The scholarly project
gathered information through the pre/post surveys focusing on assessing the information
interviewers typically review prior to conducting the forensic interview. The surveys
revealed a lack of uniformity within the protocols and the preparation practice, as well as
the observational viewers. Summary of data collected, there were limitations to the
results which stemmed from a lag in the post survey sent out, as well as a decrease in
response from the attendees. In conclusion, there was evidence of learning, which was
observed through the results obtained.
The Pearson correlation was used with the result sought after to determine if there
was a linear relationship between two quantitative variables, whether a positive or
negative correlation. In this scholarly study, the variables were the pre and post survey
measuring gain of knowledge by participants. Each question results were reviewed as
data to the survey response, with a total of ten questions; both pre and post survey. The
pre-survey there were 19 responses. The post-survey resulted in nine out of nineteen
responses. Four questions had no statistical significance, however, the remaining
questions relating to rapport with the child, impartial attitude, ground rules of the
interview, appropriate process, open-ended questioning, and a value with discoverable
evidence demonstrated a statistical significance.
Keywords
Knowledge to Action, forensic, forensic interview, Child Advocacy Center (CAC),
multidisciplinary team (MDIT), case review, stakeholders, forensic expert, medical exam,
victim advocacy
Table of Contents
Chapter 1
1. Introduction
Background of the Problem
Statement of the Problem
Research Question(s)
Operational Definition
Need for the Study
Significance of the Problem
Assumptions
Limitations (in prospectus)
Summary of the Problem
Chapter 2
2. Review of Related Literature
Related Research
Conceptual Framework
Summary of the Review of Literature
Chapter 3
3. Methodology
Introduction
Design of the study/type of research
Sample/recruitment/protection, inclusion/exclusion criteria with data
Site from which the sample is selected
Measuring instruments – reliability/validity
Procedures for data collection
Plans for treatment of the data
A “mock-up” of any tables for figures should be included
Time schedule for conducting the study
Information regarding any grants
Summary of Methodology
4. Results and Discussion
Introduction
Results
Discussion of Results
Limitations
Summary
5. Summary, Conclusions and Recommendations
Summary of the Findings
Limitations
Implications for Nursing
Recommendations for Further Research
Summary
References
Appendix A:
Appendix B:
Appendix C:
Appendix D:
Chapter 1
Introduction
A forensic interview is a structured conversation with a child intended to elicit
detailed information about a possible event or events that the child has experienced or
witnessed. There are multiple purposes for the forensic examine: obtaining information
from a child that may be instructive in a criminal investigation, assessing the safety of the
child’s living arrangements, and obtaining information that will either corroborate or
refute allegations or suspicions of maltreatment (Lamb & Brown, 2017). Such an
interview is conducted when there are concerns that the child has been a victim of
physical or sexual abuse or when a child has been a witness to a violent or abusive act
perpetrated on another victim. The interviewer must adopt a hypotheses-testing approach
and maintain objectivity throughout the conversation (Saywitz et al., 2018).
Forensic interviewing is a first step in most child protective services (CPS)
investigations, one in which a professional interview a child to find out if he or she has
been maltreated. In addition to yielding the information needed to decide about whether
abuse or neglect has occurred, this approach may produce evidence that will stand up in
court if the investigation leads to criminal prosecution. Properly conducted forensic
interviews are legally sound in part because they ensure the interviewer’s objectivity,
employ non-leading techniques, and emphasize careful documentation of the interview
(Saywitz et al., 2018).
Forensic interviewing is often the only way an agency can learn enough to make
a fact-based determination of whether child abuse has occurred. Forensic interviewing
can also yield information to build a safety plan for the child and to support the child’s
family. The interviewing process brings all entities of child welfare agencies together
with other community and state agencies. Because it is used so often in combination with
a multidisciplinary response to child maltreatment, forensic interviewing helps
professionals learn about each other’s roles and how the larger system serving families
and children operates. It enables these professionals to see that, despite differences in
their missions, human services and law enforcement agencies share two common goals:
fostering healthier, safer relationships for children and preventing further exploitation and
harm (Lamb & Brown, 2017).
Law Enforcement’s main objectives in child abuse cases typically are perpetratorfocused around arresting and gathering evidence against the perpetrators. Typically,
officers lack training and experience with child abuse, especially within the Child
Advocacy Centers,(CACs) and Multidisciplinary team work, (MDTs). For CACs to be
most effective for the children who are victims of sexual abuse, the full engagement of
law enforcement with the CAC and MDTs is crucial. Police are the criminal
investigators on the MDT, and they are tasked with building a case of information and
evidence to hand over to the DA’s office. Therefore, gaining a better understanding of
what facilitates law enforcement engagement in MDTs would be a valuable contribution
to inform policy and practices. This is the evidence for best practice with the necessity of
education for the multidisciplinary team, especially law enforcement as they witness the
forensic interview (Pielmus,2013).
Background of the Problem
Sexual abuse is a severe problem in the United States and around the world with a
report of child sexual abuse made every 10 seconds. One out of every four girls, and one
of every six boys, will be sexually abused before they reach 18. More than 90% of
children know the person who abused them. The alarming statistics surrounding child
sexual abuse has caught the attention of the legal, healthcare, and social justice systems to
work collaboratively to ensure the physical and psychosocial health of the child is
maintained. In 2014, the CACs served 315,000 children for abuse and of which 205,438
children were sexually assaulted (Elliot, 2014). The establishment of Child Advocacy
Centers (CAC) provides community-based, child –focused programs to investigate, treat
and manage, and prosecute child sexual abuse cases (Jackson, 2014). There are nine core
components incorporated into a child-friendly facility. A multidisciplinary team, an
investigative child interview, a medical examination of the child, victim advocacy, care
review, case tracking, organizational structure, the forensic interview and mental health
services. These nine components are the integral parts which plays a pivotal role. The
multidisciplinary team and community stakeholders actively observe the formal
interview done by the forensic expert, and then performs an assessment to obtain
agreement to move forward with a court trial and possible conviction.
Following two decades of research and practice, professionals have gained
significant insight into how to maximize children’s potential to accurately convey
information about their past experiences. Yet, as this effort continues and practice
evolves, professionals face new challenges in standardizing forensic interviewing practice
throughout the country (Saywitz et al., 2018 ).
Forensic interviewers are sometimes inadequately trained to conduct child sexual
abuse interviews. A poorly conducted interview can change the child’s recall of events
(Fanetti et al., 2012). A common and severe problem for forensic interviewers is the
danger of becoming jaded. Interviewers who become involved in these cases will,
overtime, build a set of prejudices based on their experiences. This causes them to project
their past experiences into the contemporary interview. As well-intentioned as the
individual interviewers may be, by filtering how they conduct a forensic interview based
on their extensive past experience, they are likely to contaminate the present interview by
confirmatory bias (Fanetti et al.,2012).
While total objectivity is impossible, the need to find some mechanism to identify
this condition before it becomes irredeemable is of utmost importance. Education is
needed to determine the level of the contamination of interviewer’s objectivity and the
observational bias of the multidisciplinary team. When the team detect in themselves that
they are anticipating the child’s responses, and arrive at a point of, “I know what you
mean” in their minds because of an overload of observations the risk of contamination
and bias with a lackadaisical view becomes inescapable (Steele et al., 2012).
Statement of the Problem
The problem is that the forensic interviews are not being conducted per the
evidence-based guidelines on a consistent bases by the multidisciplinary team and
stakeholders. The multidisciplinary team should be aware and informed so as to respond
cooperatively to reports and capable of moving the sound information to trial.
Research Question(s)
Does the development of an assessment tool kit for the child forensic
interviewing process increase knowledge of qualified observations evidence by the
multidisciplinary team and stakeholders?
Definitions of Terms
KAP- knowledge to action- iterative sequence of activities and support which together
bridge the gap between knowledge and practice, by converting knowledge into decisions
and actions to deliver safer, more effective care.
Forensic- relating to or denoting the application of scientific methods and techniques to
the investigation of crime application of any science, study, or discipline to the law or
legal realm.
Forensic Interview- a structural conversation that takes place under an established
protocol and is designed to elicit accurate and complete information.
Child Advocacy Center (CAC)- A child friendly comfortable, family-friendly facility
that provides comprehensive assessment and treatment services for children suspected as
victims of abuse or neglect.
Multidisciplinary Team-a coordinated, specifically trained team of child protection
professionals that responds cooperatively to reports of abuse and neglect within a
particular community, involving Child Protective Services, Law Enforcement, Medical
and Mental Health professionals, and Children & Youth Services(National Children’s
Advocacy Center, 2018).
Educational review-a review that includes conceptualizations, interpretations, and
synthesis of literature and scholarly work in a field broadly relevant to education and
educational research (Taylor & Francis, 2022).
Supportive services- services that address the special needs of people served by a project,
including the establishment and operation of a child service program (Cornell, 2022).
Group debriefing-structured group discussion for the purpose of understanding or a
learning process designed to continuously evolve plans while they are being executed
(McNallie, 2022).
Need for the Study
The forensic interviewer and observational team should be neutral. This is
sometimes virtually impossible, as individuals who work in the field of child protection
often become jaded and bring their expectations into the room with them as the interview
is conducted. These individuals may lose their professional sight and become hard or
uncaring about the observation and their educational background may become hazy and
unproductive to the case. The purpose of this training is to increase knowledge regarding
established guidelines for forensic interviews to follow so that all interviews are
conducted using the same format to allow for better court preparation. In most cases, the
investigation comes down to the victim’s word against the perpetrator’s word, therefore it
is of utmost importance that the interview is conducted according to best practice policy
and training is followed to the degree of integrity and evidence- based format
(Newlin,2016).
Forensic interview models guide the interviewer through the various stages. All models
include the following phases: The initial rapport-building phase typically comprises
introductions with an age- and context-appropriate explanation of documentation
methods, a review of interview instructions, a discussion of the importance of telling the
truth, and practice providing narratives and episodic memory training. The substantive
phase most often includes a narrative description of events, detail-seeking strategies,
clarification, and testing of alternative hypotheses, when appropriate. The closure phase
gives more attention to the socioemotional needs of a child, transitioning to no
substantive topics, allowing for questions, and discussing safety or educational messages
(Saywitz et al., 2015).
Skillful questioning is crucial for retrieving the information sought from the child
in their own words and from their perspective. To preserve the accuracy of the child’s
information, interviewers should make use of questions that target free-recall memory
including questions that ask for additional description through cued narrative questions
which make use of child-generated cues. Effective forensic interviewing requires
gathering and managing multiple streams of information during both the pre-planning
and execution stages. Critical thinking, the ability to deduce what information is
important and relevant for decision making, is a helpful skill to inform this process
(Newlin, 2016).
Forensic interviews are best conducted within a multidisciplinary team context, as
coordinating an investigation has been shown to increase the efficiency of the
investigation while minimizing system-induced trauma in the child (Cronch et al., 2006;
Jones et al., 2005). Before the interview, multidisciplinary team members should discuss
possible barriers, case-specific concerns, and interviewing strategies, such as how best to
introduce externally derived information, should that be necessary. Regardless of whether
the forensic interview is conducted at a CAC or other child -friendly facility, the
interviewer should communicate with the team members observing the interview to
determine whether to raise additional questions or whether there are any ambiguities or
apparent contradictions to resolve (Jones et al., 2005).
A relative lack of both research and practice experience challenged pioneers in the
field. As such, protocols and training efforts underwent significant revisions as more
research was conducted and people began gaining practice-based experience, which
informed further training. Additionally, given the dearth of resources at the time,
geographically diverse training programs began to develop naturally throughout the
United States, emanating from frontline service providers who struggled to provide
quality services themselves and who also wanted to help fellow professionals. Different
case experiences, contextual perspectives, and community standards influenced these
training efforts. In addition, these service providers were not directly communicating
with one another about the content of their training or their theoretical approaches. This
further supported the existence of various approaches and the lack of standardized
training language regarding forensic interviewing (Anderson, 2018).The interviewer
often has to balance the team’s request for further questions with the need to maintain
legal defensibility and with the child’s ability to provide the information requested. The
goal for society will aim to continuously improve and transform healthcare delivery and
the education and knowledge of the Stakeholders responsible for trial, conviction, and the
child becoming whole with a productive life (Anderson, 2018).
Significance of the Problem
The process within most agencies is problematic because the premise they start
out with does not help find out the truth. It is aimed at securing a conviction, whether
justified or not. The process is designed as a tool for prosecuting the accused, not for
finding the truth. It is outcome oriented, a process in which truth becomes secondary to
getting information to support the prosecution’s goal.
In most communities, law enforcement forensic interviews are done in police
stations. The interviewers are typically police officers, either in uniform or plain clothes
but generally visibly equipped with the usual police paraphernalia — badge, guns,
handcuffs, and police radio. This is likely to further contaminate the interview. Children
are eager to please adults of "high status" and nothing is as impressive to a small child as
being alone with a police officer. Not only this but the fact that children are told to do as
someone in an authority position tells them to do. Sometimes social services workers can
be equally intimidating (Bourg et al., 2012).
The main issue, however, is the training of the forensic interviewers who work
with the children. It is important they have the knowledge of interviewing skills and
recognize their own biases. They must zealously guard against being contaminated with
too much biased external information, such as through fellow police officers or case
workers who want to help by giving them information, they feel is important. This
"team" concept is flawed when it comes to the child interview. The interviewer needs to
know minimum facts as to what is alleged and minor demographics on the child. Too
much additional information may result in confirmatory bias unless the interviewer is
aware of this danger and consciously explores all possible hypotheses. But few realworld interviewers do this. Perfect neutrality is probably the impossible dream, but
perfect bias is the perfect nightmare. This is where the educational study and continual
training opportunities are of the utmost importance for success (Bourg et al. 2012). Little
research has examined the effects of burnout, secondary trauma, and organizational
stressors on forensic interviewers. This study by Starcher examined the following
research questions. To what extent do forensic interviewers experience burnout and
secondary trauma associate with their profession? How do organizational stressors
increase these outcomes among interviewers? Decreased job support, increased funding
constraints and heavy agency caseloads all result in burnout and secondary trauma.
Policy recommendations include continued training and mental health services for
interviewers. Future researchers should conduct qualitative interviews and examine how
other factors, such as forensic interviewing protocols, influence interviewers’ job
experience and mental health (Starcher et al., 2020). The relationship between job
support, funding constraints, agency caseloads and the number of conducted forensic
interviews on burnout and secondary trauma among forensic interviewers can impact and
validity of the interview. The forensic interviewing process may have detrimental effects
on the mental health of interviewers. In a recent study comparing police officers and
social workers that investigate cases of child sexual abuse, social workers were more
likely to report a feeling of discomfort, including “empathy with the child’s
plight/condition” (Cheung & Boutte-Queen,2000). Among forensic interviewers, these
feelings may lead to increased burnout and secondary trauma, resulting in poor interview
practices, which may lead to high levels of internal inconsistencies during the forensic
interview (Bonach & Heckert, 2012).Therefore, research examining the mental health of
forensic interviewers is vital for both the interviewer and the subsequent criminal
investigation, including the validity of the child interview.
From a policy perspective understanding, the cause of burnout among forensic
interviewers can help reduce the high turnover rate in this profession (Bonach &
Heckert).This can lead to issues and implications for the children served at CACs.
Addressing the leading causes of burnout and secondary trauma among forensic
interviewers helps to ensure that child victims receive high-quality care, according to
Starcher.(Starcher et al., 2020). The forensic interview process will be evaluated
continuously for effectiveness in the reporting and observation to assure movement
toward trial, conviction, and safety of the child ensuring they are whole.
Assumptions
The forensic interview is critical in helping investigators understand the broader
experience of the child, identifying other victimization the child may have experienced
(poly-victimization) and identifying additional victims and/or corroborating witnesses.
Some professionals suggest introducing evidence, especially digital evidence, in forensic
interviews is not appropriate; and this is often supported with the perspective that
children will disclose when they are ready, and that introducing evidence to a child may
cause them additional trauma. However, the reality is that children are not avoiding recall
of the abuse only to have these experiences recalled when asked questions by a forensic
interviewer, or possibly when evidence is introduced. Children who have experienced
abuse consistently recall these experiences, and the great anxiety for them is not only the
experience(s) but also whether they will be believed and/or protected if they disclose. In
this regard, the sensitive introduction of evidence may actually help children who are
reluctant to disclose to know that the issue of belief will not be an issue at all. Likewise,
the opportunity to begin talking about their experiences and to be put in contact with
supportive services that can assist in their protection from further maltreatment and
healing may not occur if we simply wait until the child initiates the process (National
Children’s Advocacy Center, 2018). The knowledge gained will improve the continuity
of the process to trial with the individuals who are observing following the required
standards and exhibiting appropriate follow through with peers.
Limitations
Limitations to the study will involve my inability to attend all forensic interviews
and assess the multidisciplinary team as they move forward with education and continual
training opportunities. Another limitation will be the follow-up with the number of cases
that go to trial stemming from the interviews that depict a trial is warranted. Finally,
limitations to the outcome and success of the presentation and the survey results could be
hindered by individuals present for the presentation, conflicts with timing, and the
general opinion of need for the education within an aggregated study.
Summary of the Problem
All interview structures advocate using open-ended prompts/questions to elicit
information during the abuse-related part of the interview, although there is not entire
agreement on definitions and structure of these probes. In the early days of forensic
interviewing, experts preferred “who-” questions (e.g., Who did this? What did the
person do? Where were you? When did this happen? How did you get into the room?)
(Ahern et al., 2018), in part because the answers to these questions were central to the
police investigation. Today, most interview structures advise invitational probes, such as
“Tell me everything you remember” over “why-” questions for older children because
invitations tap free-recall memory. That said, not all “who-” questions are equal in their
productivity (Ahern et al., 2018). For example, Ahern and colleagues (2018) found
“what” and “how” questions about actions were far more productive than questions such
as “What color was the man’s shirt?” Today, most forensic interview structures privilege
verbal disclosures over demonstrations of what happened, even though young children
may be more accomplished in showing than telling. The efficiency of the forensic
interview will be reviewed monthly at the Child Advocacy Board meeting, where the
cases of the month are reviewed with the multidisciplinary team and those extenuating
individuals who observed the interview.
Child advocacy has been slowly shifting toward the integration of children’s
rights and protection along with balance of values and empiricism. The evolution of
forensic interviewing offers an instructive illustration on this point. In the past the
reliability of children's disclosures was predicated on untested adult beliefs about their
capacity. For decades the prevailing view was that children could not be trusted to tell the
truth or did not possess the capacity to recount personal experiences. As a result, the
children’s report of sexual abuse was discounted or ignored (Motzkau, 2007). Consistent
with an emphasis on children’s rights, alleged abuse victims were given the right to selfexpression and were listened to by concerned adults. However, values and untested
beliefs about children’s innocence led to problematic forensic interviewing practices.
Child advocates, with best intentions commonly relied on leading interview methods to
elicit a disclosure, even if the child repeatedly denied abuse (Horner et.al, 2007).
Research on forensic interviewing continues to advance and provide a balanced
integration of children’s need for protection with their rights to self-expression using
empirically supported principles of child development and age-appropriate investigative
interview strategies (Anderson, 2018).
In this research, child advocacy has emerged as an organized social and political
movement to help the State make decisions about children’s welfare. The character and
complexity of child advocacy has transformed and increases with recognition as a unique
study. The effort supporting child advocacy offers protection and rights to healthy child
development and is attributed to success by advancing multidisciplinary teams made up
of trained forensic examiners to attain appropriate information through interviewing and
procedure (Anderson, 2018).
Chapter 2
Review of Literature
The following review of literature deals with the synopses of forensic
interviewing, importance of Child Advocacy Centers, and the problem and solution
supporting Child Advocacy within child abuse and education of the multidisciplinary
team. This review combines discussion of treatment of the abused child, the importance
of inclusion of the child as a whole, the supportive family member, and contrast as to
why and how the multidisciplinary team reveals a difference in the success of the
outcome. Restating the problem of interest is the focus and increase for education within
the forensic interviewing process for individuals within the multidisciplinary team and
community stakeholders. The goal of a forensic interview is to have the child verbally
describe his or her experience. The Forensic interview models guide the interviewer
through the various stages of a legally sound interview; they vary from highly
structured/scripted to semi-structured (interviewers cover predetermined topics) to
flexible (interviewers have greater latitude). All models include the following phases: the
initial rapport-building phase typically comprises introductions with an age- and contextappropriate explanation of documentation methods, a review of interview instructions, a
discussion of the importance of telling the truth, and practice providing narratives an
episodic memory training. The substantive phase most often includes a narrative
description of events, detail-seeking strategies, clarification, and testing of alternative
hypotheses, when appropriate. The closure phase gives more attention to the
socioemotional needs of a child, transitioning to no substantive topics, allowing for
questions, and discussing safety or educational messages. Increasingly, forensic
interviewers receive training in multiple models and use a blend of models individualized
to the needs of the child and the case (MRCAC, 2014). All interview models
acknowledge that building rapport is important for both the child and the interviewer.
During this phase, the child can begin to trust the interviewer and become oriented to the
interview process. The interviewer can begin to understand the child’s linguistic patterns,
gauge the child’s willingness to participate, and start to respond appropriately to the
child’s developmental, emotional, and cultural needs. A narrative approach to building
rapport sets a pattern of interaction that should be maintained throughout the interview
(Hershkowitz et al., 2015; Collins, Lincoln, and Frank, 2002; Hershkowitz, 2011).
Giving interview instructions during the rapport-building phase sets expectations
that the child should provide accurate and complete information and also mitigates
suggestibility. The child’s age may influence the number of instructions and, perhaps, the
type of instructions that may be most helpful. Interviewers may want to include some of
the following instructions: “I was not there and don’t know what happened. When I ask
you questions, I don’t know the answer to those questions.” “It’s okay to say ‘I don’t
know’ or ‘I don’t understand that question.” “Only talk about things that really
happened.” (This emphasizes the importance of the conversation.) For younger children,
interviewers may want to have them “practice” following each guideline to demonstrate
their understanding ( Saywitz et al., 2011). When children demonstrate these skills
spontaneously, interviewers should reinforce them.
Caseworkers, law enforcement, or other professionals require training in order to
conduct effective forensic interviews. Training generally ranges from 4 days to 1 week
and is sponsored by a variety of organizations, including state agencies, professional
organizations, and agencies responsible for conducting interviews. Advanced training is
also available on a variety of topics, such as interviewing young children, interviewing
across cultures, interviewing developmentally challenged children, managing bias,
delivering court testimony, and secondary trauma. Many forensic interviewers are trained
in the use of more than one model (Stephens et al., 2012). To help strengthen their skills
and address difficulties they have encountered, many forensic interviewers participate in
supervision or peer review. Supervision involves the interviewer meeting individually
with a more experienced interviewer, who can review interview transcripts or video and
provide feedback. This may assist in ensuring the newer interviewer is adhering to the
model being implemented as well as general best practices. Peer review allows
interviewers to discuss cases and current research and provide feedback and support to
each other in a group setting. To achieve accreditation by the National Children’s
Alliance (NCA), CACs must ensure forensic interviewers participate in peer review.
Development of Child Advocacy
According to Cascardi (2017) a hard look was taken on the development of child
advocacy as a field of study, which focused on protection, rights, values, and strategies
for reconciling the framework of research and education. The goal of the study mainly
concerns child protection and the rights to self- expression, inclusion within decision
making, and balancing society’s views of discipline and what is abuse. Cascardi (2017)
consequently views the challenges of the child’s need for protection, while viewing lack of
basic rights due to the view of competence within decision making became a source for
review. Therefore, the value of child advocacy needs to rely on analysis of ou tcomes,
strong basis of policy and procedures, and research evidence of practices generated from
relevant disciplines.
For this reason, Cascardi postulated a guide for child advocacy into three basic
issues. First, an interdisciplinary approach should be attained to synthesize knowledge
and lack thereof from the team, second, child’s need for protection encouraging their
right to participate and exhibit self-expression, and third, values and ideologies are
judged against evidence based practices. By doing so, an argument was made that the
goal of child advocacy is to support the child within the service delivery, such as forensic
interviewing, and educate the powers that ultimately decide the outcome of the process,
while providing protection and rights to the child (Cascardi, 2017).
Education Needs for Child Advocacy Centers
In this qualitative data analysis of utilization of advocates in the child advocacy
center, Young explains the goal was to fill the gap in knowledge by reporting findings
based on a survey of family victim advocates employed in child advocacy centers. The
study aimed to answer the questions of what personal characteristics and qualities family
victim advocates need to perform this work as well as education. The diverse nature of
this work requires a knowledge of crisis assessment techniques, interventions, community
resources, dynamics of child abuse, trauma-informed services, and interaction with law
enforcement (Young, 2019).
A pragmatic qualitative research method to seek discovery and understanding was
instituted due to the wide range of needs and resources of the community. This open-
ended survey reached a greater number of family victims, advocates for broader
perspective. The online survey promoted reach, flexibility, ease of entry, and analysis.
The National Children’s Advocacy Alliance analyzed the data collected. Young (2019)
was inclusive of data that encompassed the respondents’ characteristics, motivation to
becoming a family victim advocate, and discussion of personality qualities.
Study findings revealed a relationship between years of experience and knowledge
of research-informed practices, specifically the need for advanced training related to
trauma. Even though participants had an average of 7.5 years of experience, almost onehalf of them had fewer than five years of experience. It was documented that persons
with more years of experience may be less knowledgeable about trauma-informed care,
suggesting that experienced family victim advocates may not have the opportunity to
attend more advanced training because of perception, staffing, and timing. The research
included information of the participants who were extremely interested in state and
national conferences for greater opportunities for networking and advancement with
problem-solving techniques (Young, 2019).
The findings from the current study provide clues to the motivations and personal
characteristics of family victim advocates. Young (2019) was selective of the providers
of child victim services chosen due to their personal characteristics, willingness,
education, and experience qualifying them to work with at-risk families. CAC directors
that are responsible for recruiting, hiring, and retaining family victim advocates need to
consider the background of a potential candidate to determine the applicant’s level of
commitment. The CAC directors need to consider ways of making training and education
more accessible, as well as suggesting additional coaching, consultation, supervision, and
support to their staff. In conclusion, the study provides a framework for understanding
who forensic interviews are, what motivates them to perform their work with at-risk
families, and the training that is dire for them to provide quality care and sustain positive
outcomes (Young, 2019).
Herbert (2017) reviewed the Child Advocacy Center, (CAC) model as a solution to
the child sexual abuse, and the issues that remain over the effectiveness due to the
manner that Child Advocacy Centers are ran in differing communities. Outcomes were
CAC in the community. Higher satisfaction in outcomes for the child, families, and the
reviewed investigating outcomes of physical, psychological, family functioning involving
the process in place and the involvement of outside sources. When comparing CAC
service delivery to communities without this established service, the rate of police
involvement and medical examinations were at a higher rate than the multidisciplinary
team was evident in every study. Moreover, an understanding of the operational ability of
the CAC and its connection with the multidisciplinary team and their responsibilities
theorize to connect to outcomes of improvements in symptoms of trauma and improved
criminal justice reporting. So as Herbert stipulates the ideals of the holistic approach of
the CAC versus the individual components, the benefit would be one of current education
and understanding of the appropriate protocols required (Herbert, 2017).
The Child Advocacy Center approach to serving families arose out of complaints
in the 1980’s that the process of treating children of sexual abuse caused further
detriment to the child (Hubel, 2018). According to Hubel, the ideal of looking at the child
as a whole and exploring the physical and emotional reaction to sexual abuse is critical. A
qualitative study was conducted to investigate the effectiveness of a group program for
children and families involved in sexual abuse in improving self-esteem, interpersonal
relationships, and sexual relationships. Hubel associated with the Sexual Abuse Family
Education SAFE Program which is a 12- session behavioral group treatment meeting that
occurs at separate and concurrent intervals with the child and non-offending family
member (Hubel, 2018).
Symptoms of Child Abuse & Need for Services
This study examined factors potentially related to the initial symptom presentation
of children participating in Project SAFE. The study instrument measured depression,
anxiety, loneliness, fear, and the impact of traumatic events on the child. Analysis of
Variance for Child Outcome was performed to examine the differences between
symptomatic and subclinical groups of children on the social validity of Project SAFE.
The study involved ninety-seven participants; there was completion of a pre, and post
assessment associated with an evaluation at the CAC. The study results of sixty-three
children and the non-offending members revealed a significant decrease in problematic
behavior and distress. Hubel reviewed the study results which revealed an outcome
regarding the child and non-offending family member’s perception of the environment of
the CAC with treating the child. Advocacy groups for victim services can be trained
specifically in these types of programs and can be inclusive not only to the abused child,
but the non-offending family member (Hubel, 2018).
Forensic Interviewing/ Education
According to Newlin (2016) the forensic interview is one component of the
comprehensive child abuse investigation. The Forensic interview can provide direction
for other aspects of the investigation. Newlin (2016) describes the interview as a sound
method of gathering factual information without regard to the outcome. There are many
issues that can impact the child of abuse and their ability to unpack and communicate the
information. Consideration of development, trauma, timing, question type,
documentation, and most importantly the expertise of the forensic interviewer. Newlin
(2016) explored the forensic interviewing process inclusive of the rapport-building phase,
substantive phase, and the closure phase performed in a trained blend of models
individualized to the needs of the child and the case. Furthermore, Newlin (2016)
explored and exposed the importance of peer review as a facilitated discussion with the
multidisciplinary team. The team maintains an expertise of practice and offers support
professionally as well as critiquing of the process.
A child forensic interview can be conceptualized as a structured conversation that
is designed to obtain information from a child about an event the child may have
experienced. The interview should be “developmentally sensitive,” meaning questions
should be phrased based on a child’s level of cognitive development and linguistic skills.
The results of a child forensic interview can serve several purposes: (1) To inform and
direct a law enforcement investigation; (2) To substantiate or disprove allegations of
child sexual or physical abuse, neglect or maltreatment; or, (3) To assess the safety of a
child’s living arrangement (Newlin, 2016). Ultimately, the results of a child forensic
interview may help determine whether to bring criminal charges against an individual
suspected of physically or sexually abusing, or neglecting a child, or suspected of another
criminal offense. Given the importance of protecting children who may have experienced
abuse or neglect, as well as protecting the legal and civil rights of individuals suspected
of a criminal offense, it is imperative that forensic interviews of children are conducted in
a neutral and unbiased fashion that follows empirically based, best-practice standards
(Newlin, 2016). In the research study of “Do Children’s Advocacy Centers improve
families’ experiences of child sexual abuse investigations?” the approach has sought to
address a number of issues with the response to child sexual abuse including the
traumatic nature of many investigations, low convictions and prosecutions rates, and the
lack of support alongside the investigation. The approach involves the delivery of key
services at a stand-alone child friendly facility, also serving as the focal point for a
multidisciplinary and multiagency team who collaborate on the abuse (Jones et al., 2018).
The CAC is presented as a holistic response to child sexual abuse and aims to
present the current state of evidence for fully realized CACs, undertaking a systemic
review as to the design, the outcomes, and the state of evidence. The CAC model stands
for a common-sense approach drawing on the combination of well-evidenced forensic
interviewing practices, multidisciplinary teams, and victim advocacy. CACs seek to
increase multidisciplinary coordination in sexual abuse investigations and provide an
independent, child-friendly environment for forensic interviews, increase training for
interviewers, and increase children’s access to medical and therapeutic services (Jones et
al., 2018).
Effective measures in this study included a majority which focused on criminal
justice outcomes, with results that stemmed from abuse to lack of evidence. The research
also encompasses a hard look at child physical and psychosocial well-being, family
functioning, evidence collection, child trauma outcomes, and family coping strategies.
Advocates for the model need to review a number of issues dealing with child protection,
and how certain agencies respond to child sexual abuse. A change could result in defining
areas of deficits where lack of coordination exists stemming to trauma, poor criminal
justice outcomes that leave children at risk of revictimization and a lack of service
provisions to eliminate the effects of abuse (Jones et al., 2018).
The study assessment of the review measured the performance of the CAC model in
obtaining disclosures, substantiating accounts of abuse, arrests, convictions, the
prevention of victimization, and reductions in the rates of abuse in communities with a
CAC. The studies included in this review supported the idea that CACs result in
favorable criminal justice outcomes when it came to comparisons of how
multidisciplinary teams responded within the communities. If the response were integral
with the benefit of the CAC, in the forefront, the outcome would be positive (Jones et al.,
2018).
The discussion reviewed studies that exposed significant issues within the body of
evidence for the CAC model. Questions explored where outcomes reviewed satisfaction
with services, interviewing of children, parents, and members of the multidisciplinary
team to understand their experiences of CACs. There is a lack of evidence for claims
about CACs with respect to child trauma outcomes, with no study directly addressing the
question of whether CACs result in less systemic trauma than standard practices (Jones et
al.,2007). This review concluded that it is important to identify the benefits of this
approach above other practices, especially in the efficacy of the model in terms of
criminal justice outcomes and forensic interviews. CACs are developing and the
recommendation states that all CACs can benefit by organizing a multidisciplinary team
and instilling in that team that education through research with appropriate investigation
skills will generate positive outcomes. The potential for success within the CAC model
depends on adaptation, collection and sharing of data, education of a cohesive team, and
well framed research and evaluations (Jones et al., 2018).
The instrument used in this education is based on the development of the tool
assessment for forensic interviewing process to improve observational and collection of
evidence. The questionnaire will be voluntary and confidential with the results provided
for assisting in setting procedures and policies that will perfect the process. These
outcomes will benefit the interviewing process, the process of caring for the child, and
complying with the forensic guidelines as well as the medical examination. Five
investigation questions that are examples of key informant interview questions that assess
interagency collaboration tie in with the forensic interviewing process. In the
questionnaire the participants, experts in the field as professionals working in or with the
CACs to help identify which outcomes are most important to advocate for the beneficial
outcome for the abused child (Bowen et al., 2020).
Theoretical Framework
Theoretical framework for this research will aim to develop and present a toolkit
that will enhance and positively affect the knowledge of the forensic interview, based on
a Knowledge to Action premise. Within this premise the Knowledge to Action is a
conceptual framework intended to assist those concerned with knowledge translation and
deliver sustainable evidence-based interventions. These guidelines will be elaborated
through the Iowa Evidence-Based Practice process for education and promotion, which
will have knowledge focused triggers that come forward when new research findings are
presented or when new practice guidelines are warranted (Melnyk, 2015).
Accomplishment in the research will be implemented through a pre-survey, presentation,
and post-survey educating the multidisciplinary team and other stakeholders in the county
with the importance of the forensic interview and the impact on the outcome of the
assaulted child.
The Child Advocacy Center Model is based on the Iowa Model of EvidenceBased Quality Care. The CAC offers guidance to sexually abused children and the nonoffending family member. The Iowa Model has six components; consisting of selection
of a topic, forming a team, evidence retrieval, grading the evidence, developing an EBP
standard, implementation, and evaluation (Melnyk, 2015). The first step is to identify a
trigger, which is the lack of a community-based CAC. The second step of the Iowa
Model involves the process of reviewing creditable literature related to making a change
in the practice setting. In the review of the literature research, it supports the need for
further evaluation of the effectiveness of CACs and how they improve the treatment and
quality of care given to each child in a timely manner. The third step is to identify the
evidence that supports the need for a change. The implementation of a CAC is
efficacious for the community serving a means to provide comprehensive care to child
victims of sexual assault. The final step of the model is implementing the change and
monitoring the outcomes. This is a program set up to evaluate the effectiveness of the
change in reporting, the forensic interview, the efficiency of the center in respect to
proximity for the community, the medical examination, and the follow up to assure the
child is safe and well. The Iowa model has set forth a guide for the Child Advocacy
center and the multidisciplinary team to follow for success (Melnyk, 2015).
Summary of the Literature Review
Future implications of this study are focusing on the effect of knowledge with the
multidisciplinary team center compared to the current practices for sexually assaulted
children in treatment response time and efficiency of care. Communities need to focus on
the best practice of having a Child Advocacy Center established with proced ures and
policy guidelines. Recommendations for future care would be that all children are seen at
a CAC for treatment of sexual assault and abuse. This recommendation must fall under
the guidelines of a knowledgeable multidisciplinary team and the regulations that guide
their education and processes. The goal of the CAC is to provide a setting that is
confidential, child friendly, and offers a safe place for the forensic interview and
assessment to be performed. The goal is timeliness, support, and healing for the child
victim and their non-offending family member (Bowen et al., 2020).
When the child is between the ages of three and seventeen years and meets the
criteria for case referral, a forensic interview shall be conducted at the CAC. Cases
involving these allegations may deviate from referral to the CAC only when consultation
regarding case specific concerns have occurred between the investigator, their supervisor,
and the CAC. A Multidisciplinary team (MDIT) meeting including Child Protective
Services, Forensic Interviewer, District Attorney’s Office, Victim Services, and Law
Enforcement will occur prior to the interview. Information shared includes a review of any
prior interviews of the child, a review of prior relevant criminal and child protective
services history with the family, any relevant cultural and/or development considerations,
and any critical issues to be addressed with the child. The caregiver will not be present
during this meeting so the forensic interviewer will remain neutral, only members of the
MDIT may view a forensic interview. Occasionally, an individual who is not a MDIT
member will observe an interview with the permission of the CAC Director for reasons
such as educational and/or training with partner agencies of the CAC. Individuals who are
not MDIT members and who are observing an interview must complete the CAC
Confidentiality Statement prior to the child’s interview. Parents/caregivers may not
observe or view the interview.
The Forensic Interviewers at the CAC are, with best practice, required to
regularly attend training and participate in peer review opportunities. In addition to the
above, the MDIT at the CAC are required to participate in peer review at a minimum of
twice annually, defined by the evaluation and assessment of work or performance by
other people in the same field in order to maintain or enhance the quality of work or
performance in that field. This includes educational review, supportive services, and
group debriefing; hence the importance of forensic interviewing education.
Chapter 3
Methodology
A forensic interview of a child is a developmentally sensitive and legally sound
method of gathering factual information regarding allegations of abuse or exposure to
violence. This interview is conducted by a competently trained, knowledgeable, neutral
professional utilizing research and practice-informed techniques as part of a larger
investigative process (Saywitz et al., 2015). Within this educational study, all members of
the MDIT and Stakeholders will be given a pre- survey to question their knowledge base
and follow through with post-survey knowledge questionnaire.
Research Design
This research study was implemented through a pre-survey, presentation, and
post-survey educating the multidisciplinary team and other stakeholders in the county
with the importance of the forensic interview and the impact on the outcome of the
assaulted child.
Setting
The setting was in a rural center, located in southern Pennsylvania County at the
Child Advocacy Center.
Sample
Participants will be between approximately 25-60 years of age, but 18 years or
older, gender male and female, any race. The special consideration of the population will
be participants from the multidisciplinary team, encompassing Stakeholders from the
community. Stakeholders may be the District Attorney and team, Law Enforcement
encompassing several different entities, Children and Youth Services employees, Victim
Services employees, and the Forensic Interviewing team.
Participants were notified of research project through email, online networking
within the multidisciplinary team, and presentations that are held monthly with the Child
Advocacy Board members who will stream information to County Representatives and
Stakeholders.
Ethical Considerations
Full Disclosure will be maintained during the process. Child Abuse Clearances
are already required from the multidisciplinary team members and the Stakeholders.
Consent is obtained prior to all interviews and procedures involving the Child Advocacy
Center and procedures and is kept on file, as well as an evaluation of the presenter.
Instrumentation
The pre/post survey questions were obtained from the question bank
utilized within the forensic interviewing process of education. These questions result
from education guiding best practice when interviewing the abused child to depict a safe
arena and ability to obtain the appropriate information that is truthful and increase the
likelihood of successful outcomes (American Professional Society on the Abuse of
Children, 2012). (Appendix B).
According to the Iowa Model, interviewers will be trained based on the needs of
their specific jurisdiction, weighing the quality of the interview, consistency of the
information, and the implementation. There is a universal agreement within the Iowa
Evidenced-Based model research that many protocols support the recommend ed
interviewing techniques that will be discussed as beneficial and accurate using open, nonsuggestive questioning. The lack of consensus surrounds and will be explored regarding
the upkeep of educational expertise of the multidisciplinary team and their ability to
convey the allegation information into a formidable process toward conviction (Iowa
Model Collaborative, 2017) .
Data Collection
The pre-survey was sent prior to the presentation on February 1st, 2023 with a 19
out of 19 responses obtained. The post-survey was sent out with the minutes from the
Board meeting on February 6, 2023, which followed the presentation on February 3rd ,
2023, the time lag may have added to the decrease in response to the post-survey, which
was nine out of nineteen responses. The following results were obtained out of ten
questions, four were found to have no statistical significance due to the fact that the pre
and post answers were identical in response (Appendix B).
Institutional Review Board and The Informed Consent
An informed consent (Appendix A) was obtained prior to the presentation at the
Child Advocacy Center. The consent explained the purpose of the study, the key players;
Principal Investigator Dr. Jill Rodgers and Co-Investigator Suellen Lichtenfels. The
participants were asked to take part in the study as a voluntary option, aiming to
appreciate the knowledge of the observational value of the forensic interview process, as
a review, and the goal to be able to move forward with an evidence-based assessment of
valid information for process to trial and conviction. The study was approved through the
Institutional Review Board of Edinboro University of Pennsylvania.
Pre/Post Survey
A pre/post survey was formulated to gauge the knowledge of the study
participants. Participants were notified through the Child Advocacy Board meeting. The
Stakeholders were notified through emails and online notifications of the training and the
date of the presentation. A pre and post -survey with an evaluation was ascertained from
the participants. The pre/post survey encompassed identification of any irresponsible
approach or handling that does not regard the guidelines required for the forensic
interviewing process. Data was gathered through the pre/post surveys focusing on
assessing the knowledge of the information interviewers typically review prior to
conducting the forensic interview. Confidentiality was of the utmost importance with
obtaining consent for observation of interview and completion of child clearances prior to
any attendance of the presentation. Pre/ Post-survey encompassed the continuum of the
forensic interviewing process as a recap of pre- information, presentation, and post
understanding of education presentation (Appendix B).
Time Schedule
The presentation was performed in a non-threatening environment, with open
discussion and without prejudice of answer. The presentation was held on February 3,
2023 at 10 am. Notification was sent to all invited guests through email and the surveys
via Survey Monkey as previously explained.
Summary of Methodology
Educational related records will stem from knowledge regarding the observation
of the forensic interviewing process performed in a structured guideline for best practice
and research. Observation knowledge encompassed identification of any irresponsible
approach or handling that does not follow the guidelines required for the forensic
interviewing process. The importance of the provision of a professional environment
where guidelines and structure follow the requirements by state statutes and the Child
Advocacy practice will be implemented. It will be a continuous process that will observe
the progress of the procedure and my development of the core content. The Child
Advocacy Center will be evaluated continuously for effectiveness in the reporting and
observation of the forensic interview to assure movement toward trial, conviction, and
safety of the child ensuring they are whole (Nelson et al, 2018).
H.
Chapter 4
Analysis
Introduction
An educational presentation of the forensic interviewing process was performed
for research and best practice. The survey revealed a lack of uniformity within the
response of some participants viewing the interviews as part of the multidisciplinary
team. This lack of response to the required protocols was the instrument which triggered
the development of the tool kit to improve the collection of qualified observational
evidence and to take a hard look at the knowledge base and what could be instrumental
for change. The data that was obtained from the pre/post survey indicated a t-Test: Paired
Two Sample for Means. The t-Test was run for a paired two sample for the means
comparison from the pre and post surveys. The pre/post survey was one that was
prepared with the educational piece and presentation, and a Survey Monkey was sent out
to the participants within a group design study. The results from the surveys were then
analyzed utilizing a paired t-Test to further indicate the learning obtained from the group
participants (Appendix C).
Results/ Limitations
Data results from Survey Monkey, the post survey and evaluation were sent post
presentation on February 6, 2023. Initially there was a slow return, so a reminder was
sent via email with the link on February 9th , 2023 with a request for all to be returned by
February 10th 2023, concurrently responses were obtained, not all responded.
The Pearson correlation is used when the result sought after is to determine if there is
a linear relationship between two quantitative variables, whether a positive or negative
correlation (Freedman,2019). In this scholarly study, the variables would be the pre and
post survey measuring gain of knowledge by participants. Each question results were
reviewed as data to the survey response, with a total of ten questions; both pre and post
survey. The pre-survey was sent prior to the presentation on January 30th , 2023, 19 out of
19 responses were obtained. The post-survey was sent out with the minutes from the
Board meeting which followed the presentation on February 6th , 2023,and the time lag
may have added to the decrease in response to the post-survey, which was nine out of
nineteen responses. The following results were obtained out of ten questions, four were
found to have no statistical significance due to the fact that the pre and post answers were
identical in response (Appendix C).
The questions that were insignificant were as follows; What is the importance of
the recorded interview with eliciting a child’s unique information? All respondents
answered correctly pre/post. The forensic interview is conducted by a neutral professional
utilizing research and practice-informed techniques. All respondents answered correctly
true pre/post/ A forensic interviewer is required to participate in which of the following?
All respondents answered correctly pre/post. Important areas to explore during the
forensic interviews are who, what, where, when, and how? All respondents answered true
pre/post.
The questions that had significant results were as follows:
Question #2 The P-value is >.05 with significance. Pearson correlation is -0.14 which is
less than P-value of .05 proving a negative relationship from the pre to post survey
proving a lack of learning from the respondents.
Question #5 The P-value is >.05 with significance. Pearson correlation is 0.47 which is
greater than the P-value of .05 proving a positive relationship from the pre to post survey
indicating a gain of learning from the respondents.
Question #6 The P-value is .05 with significance. Pearson correlation is -.22 which is less
than the P-value of .05 proving a negative relationship from the pre to post survey
proving a lack of learning from the respondents.
Question #8 The P-value is .05 with significance. Pearson correlation is 0.45 which is
greater than the P-value of .05 proving a positive relationship from the pre to post survey
indicating a gain of learning from the respondents.
Question #9 The P-value is .05 with significance. Pearson correlation is -0.66 which is
less than the P-value of .05 proving a negative relationship from the pre to the post
survey proving a lack of learning from the respondents.
Question #10 The P-value of .05 with significance. Pearson correlation is 0.15 which is
greater than the P-value of .05 proving a positive relationship from the pre to post survey
indicating a gain of learning from the respondents (Appendix B).
Summary
In summary of data collected, there were limitations to the results which stemmed
from a lag in the post survey sent out, as well as a decrease in response from the
attendees. If a future educational presentation were conducted changes that would have a
positive impact for increase of data would be a larger population sampling, and a
different view of how and where the presentation would be carried out. If a possible
decrease in response came from a population for example of Law Enforcement personnel,
education could be presented at the Police barracks with only this type of respondents
present. In this case these respondents may appear more engaged and more appropriately
ready to respond to the survey due to the individuals that would be present(Appendix D).
Chapter 5
Summary of the Findings
The goal for society will aim to continuously improve and transform healthcare
delivery through the education and knowledge of the Stakeholders responsible for trial,
conviction, and the child becoming whole with a productive life. An evaluation of my
DNP project will be formative in nature referring to an assessment of procedures and
learning. It will be a continuous process that will observe the progress of the procedure
and my development of the core content. The Child Advocacy Center will be evaluated
continuously for effectiveness in the reporting and observation of the forensic interview
by continuation of monthly board meeting and required state peer reviews. This study
revealed a lack of uniformity within the observational viewers with regard to attitude,
knowledge, and independent focus on assessing information and formulating a conclusive
opinion. The tool kit proved that the importance of continuous education through gain of
knowledge by peer review, sustaining ongoing discussions among all key players with
delivery techniques and program planning will improve their abilities as well as benefit to
the abused child.
Limitations
Limitations to the scholarly project were founded with the population sampling,
and the response of certain aspects of the population themselves. The response time from
the pre-survey to the presentation, and the response of post surveys was postponed due to
a lag in the turnaround of emails sent. Due to the timeframe of return the amount of postsurvey was decreased from the initial pre-survey response causing a decrease in the linear
response. The insignificance of four of the questions in learning was demonstrated by
correct answers by the sampled population with the pre to post survey responses. The
cause and effect of this may be the fact that these questions demonstrated a complete
review of the forensic interviewing process, which is the basis of all questions. In the
ideal of comparison of gain of learning to lack of, a summation could be made that some
of the respondents may feel that they are expert in the field, or possibly that as law
enforcement that this presentation may have not met their needs in the set environment
(Appendix B).
Implications for Nursing
This scholarly DNP project possesses several aspects to implicate beneficial
outcomes within the nursing process for abused children. Forensic interviewing is a
different avenue of the health process and it encompasses population health spanning the
healthcare delivery continuum to prevent further deterioration of the health of children in
an undesirable circumstance. This ties in with the core competencies of Professional
Nursing, and strives for the improvement of equitable population health outcomes. The
forensic interview sets expectations of accurate and complete information, mitigates
suggestibility, and categorizes milestones of development which are all inclusive of
aspects in the nursing process(NCA, 2018).
To increase the likelihood of successful outcomes for all children, it is imperative
to continue ongoing knowledge through continuous education, peer review , and
discussion among professionals in both direct delivery of the interview as well as the
frank observation and review of who, what, where, and when. If these types of programs
persist and become community oriented, the ideal will permit that more stakeholders and
families will be included in education and hopefully a decrease in the need for forensic
interviewing will occur. The hope for nursing implications in the future would be to link
this type of education within the nursing process, so as students learn fundamentals
within pediatrics and woman’s’ health they may also realize the existence of violence
toward women and children as real and palpable with discussion of consideration for an
end.
Recommendations for further Research
The presentation could be offered on an annual basis coupled with education peer
review for all entities of the multidisciplinary team and stakeholders who have a founded
interest in outcomes. Within these different entities of the multidisciplinary team, each
may have a differing perception of the presentation and the possibility of the groups
having separate style education and group sessions may permit for open dialogue
amongst the particular assemblage. Examples: Law Enforcement which typically presents
with a reserved attitude when in reality they may have the same focus but their demeanor
may exhibit something completely different. In this case a separate education and
presentation may permit for an open discussion amongst their own colleagues and would
assure adherence to model implementation and best practice.
Training and knowledge are topics that could be a continuum of education
encompassing the conduction of effective interviewing, the interview across cultures,
interviewing the developmentally challenged children, court delivery, secondary trauma
discovery, and continual management of bias. The forensic interview has to be under
continuing construction with peer review, multidisciplinary team involvement, and
annual training. These training sessions need to include varieties of organizations, which
encompass state, professional, and agencies responsible for conducting interviews.
Summary
The tool kit for the child forensic interviewing process to improve the knowledge
of the collection of evidence resulted in a positive outcome. Assumptions in evidence
and education does increase knowledge according to the questioning process. The
forensic interview was reviewed on levels of actual observation of hours of interviewing
children, review of collection of evidence by the multidisciplinary team, both on an
individual basis as well as monthly Board meetings. The Knowledge to Action within this
scholarly project identified the problem as to level of education and bias of the
stakeholders, with the collection of data providing a insignificance with practice for some
members falling in the required guidelines, as well as a gap between what some members
exhibited a need for continuation of education to dislodge barriers and facilitate a positive
outcome (Field et.al. 2014). Review of informed and direct law enforcement investigation
was processed with gathering of information of allegations of child sexual abuse, neglect,
and maltreatment. Inclusion of Children & Youth individuals assessing the safety of
children in their designated living arrangements, family coping strategy reviewal,
assessment of family functioning, and coping strategies. All of these assessments,
reviews and meetings assisted with determination assuring adherence to the model of
forensic interviewing which stimulates best practice for the child and conviction through
the court system.
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Appendix A
Title of Study: Development of a tool kit assessment for the child forensic interview to
improve the collection of evidence.
Principle Investigator: Dr Jill Rodgers
Co-Investigator Suellen Lichtenfels
You are being asked by Suellen Lichtenfels to participate in a research study, taking part
in the study is voluntary, and may stop at any time. This portion of the study aims to
examine the observational value of the forensic interviewing process, as a review, and the
goal is to be able to move forward with assessment of valid information for process to
trial and conviction.
In this study you will be presented with a pre-survey and post survey which will mimic
the pre. This survey will be compiled with ten questions which will assist in exploring
your knowledge and basic concept of the interviewing process and digestion of the
information for documentation and movement in the case toward trial. The survey will be
a constructive view of knowledge pertaining to forensic interviewing regarding protocols,
rapport building, familiarity with developmental stages and differences.
The study will be completely anonymous: you will not be asked to give any information
that could identify you (e.g., name). The survey is not linked to any IP addresses, the
individual responses will not be presented, just the aggregated data.
Remember, taking the survey is voluntary. If, while taking the survey, you feel
uncomfortable or no longer want to participate, you may stop at any time. To stop taking
the survey, you may destroy your paper document. If you chose to continue, complete the
pre-survey and post-survey and then make sure that the number that you select out of a
blind drawing is entered on the document.
You should know that all your information related to this study will be kept as
confidential as possible within local, state, and federal laws. Records of the study may be
reviewed by the Edinboro University Institutional Review Board (IRB). Records from
this study will be kept by Suellen Lichtenfels for a minimum of three (3) years after the
study is complete.
Information from this study could be used for future research studies or distributed to
another investigator for future research studies without your additional informed consent.
Summary
If you have questions about the research or a research-related injury, you can contact
Suellen Lichtenfels @pennwest.edu. If you have a question about your rights as a
research participant that you need to discuss with someone, you can contact the Edinboro
University Institutional Review Board at irb.Edinboro@edinboro.edu. If you would like a
copy of this informed consent, please email slichtenfels@pennwest.edu.
By checking the box, “I agree” and continuing with the survey, you have acknowledged
that you have read the entire informed consent and are at least 18 years of age. Also, you
acknowledge that you agree to participate in the study and have the right not to answer
any or all of the questions in the survey.
A pre and post survey along with an evaluation tool will be sent out through monkey
survey prior to and after the presentation. All responses will be anonymous.
Appendix B
1. What is the importance of the recorded interview with eliciting a child's unique
information?
a. Body language is documented as it happened.
b. The recording can be used in a court setting
c. There is record of child’s exact words
D. all the above
2. What is the first step in interviewing children during the forensic interview?
a. Abuse disclosure
b. Rapport building
c. Rules
d. Narrative practice
3. The Forensic interview is conducted by a neutral professional utilizing research and
practice-informed techniques.
a. True
b. False
4. A forensic interviewer is required to participate in which of the following?
a. Forensic interview peer review
b. 32 hours of instruction and practice in evidence supported protocol
c. Review of current literature on the practice of forensic interviewing
d. All of the above
5. Forensic interviewers may handle sensitive cases, so it is important to be impartial
without knowledge of the legal system.
a. True
b. False
6. Name one of the ground rules to be followed during the forensic interview.
a. Correct the interviewer
b. Say “I don’t know” if do not know the answer to the question
c. Only talk about things that really happened
d. All of the above
7. Important areas to explore during forensic interviews are who, what, where, when, and
how.
a. True
b. False
8. What is the appropriate process for a successful forensic interview?
a. Interview, pre-parent meeting, team meeting, post parent meeting
b. Team meeting, pre-parent meeting, interview, post-parent meeting
c. Pre-parent meeting, interview, post-parent meeting, team meeting
d. None of the above
9. What is the best type of question utilized by forensic interviewers?
a. List
b. Forced choice
c. Open-ended
d. All the above
10. If notes are taken during the Forensic interview, they should be kept as discoverable
evidence.
a. True
b. False
Appendix C
Appendix D
Note: Questions 1,3,4,& 7 show insignificance for the value of the study due to the fact
that these questions were answered the same in the pre and post survey, therefore they are
not included in the graph.
INTERVIEW TO IMPROVE THE COLLECTION OF EVIDENCE
By
Suellen Lichtenfels MSN, Carlow University, 2018 BSN, Carlow
University, 2016 ASN, Mount Aloysius College 1977
A DNP Research Project Submitted to Pennsylvania Western University
In Partial Fulfillment of the Requirements for the Doctor of Nursing Practice Degree
4/6/2023
Forensic Interviewing: Review of the Process
Committee Signature Page
Student’s name Suellen Lichtenfels, MSN, RNC, LCCE
Acknowledgements
I would like to express my gratitude to Dr .Jill Rodgers, my esteemed advisor, for
all the guidance, support, and instruction she provided me throughout my doctoral
studies. I would also like to acknowledge Vivian Boyer, DNP, CNM, as my mentor
throughout all the scholarly projects, clinical observations and extended hours. Sara
Buterbaugh, Director/ Forensic Interviewer of the Child Advocacy Center, was very
instrumental to my project permitting hours of observation and discussion of forensic
interviews.
Abstract
Background: The problem of interest is focusing on an increase for education within the
forensic interviewing process for individuals within the multidisciplinary team and
community stakeholders. The PICO question is: Does the development of an assessment
tool kit for the child forensic interviewing process increase knowledge of qualified
observations evidence by the multidisciplinary team and stakeholders. The Theoretical
foundation for this research will aim to develop and present a toolkit that will enhance
and positively affect the knowledge and practices of the forensic interview, based on the
Iowa Method of Evidence-Based Practice and a Knowledge-to-Action structure.
Methods: Methods utilized a pre-survey, presentation, and post-survey; which entailed
an example of setting the stage introduction, rapport, encouraged narrative, facilitators,
interview instructions, narrative practices, and follow-up questioning.
The analysis of the forensic interview consisted of a model structure in which the
multidisciplinary team was given a pre-survey questioning acquired knowledge from
previous education, a presentation entailing a structured conversation with a child
intended to elicit detailed information about a possible event or events that the child has
experienced or witnessed, and a post-survey that measured knowledge gained.
Results, conclusion, implications, and recommendations: The scholarly project
gathered information through the pre/post surveys focusing on assessing the information
interviewers typically review prior to conducting the forensic interview. The surveys
revealed a lack of uniformity within the protocols and the preparation practice, as well as
the observational viewers. Summary of data collected, there were limitations to the
results which stemmed from a lag in the post survey sent out, as well as a decrease in
response from the attendees. In conclusion, there was evidence of learning, which was
observed through the results obtained.
The Pearson correlation was used with the result sought after to determine if there
was a linear relationship between two quantitative variables, whether a positive or
negative correlation. In this scholarly study, the variables were the pre and post survey
measuring gain of knowledge by participants. Each question results were reviewed as
data to the survey response, with a total of ten questions; both pre and post survey. The
pre-survey there were 19 responses. The post-survey resulted in nine out of nineteen
responses. Four questions had no statistical significance, however, the remaining
questions relating to rapport with the child, impartial attitude, ground rules of the
interview, appropriate process, open-ended questioning, and a value with discoverable
evidence demonstrated a statistical significance.
Keywords
Knowledge to Action, forensic, forensic interview, Child Advocacy Center (CAC),
multidisciplinary team (MDIT), case review, stakeholders, forensic expert, medical exam,
victim advocacy
Table of Contents
Chapter 1
1. Introduction
Background of the Problem
Statement of the Problem
Research Question(s)
Operational Definition
Need for the Study
Significance of the Problem
Assumptions
Limitations (in prospectus)
Summary of the Problem
Chapter 2
2. Review of Related Literature
Related Research
Conceptual Framework
Summary of the Review of Literature
Chapter 3
3. Methodology
Introduction
Design of the study/type of research
Sample/recruitment/protection, inclusion/exclusion criteria with data
Site from which the sample is selected
Measuring instruments – reliability/validity
Procedures for data collection
Plans for treatment of the data
A “mock-up” of any tables for figures should be included
Time schedule for conducting the study
Information regarding any grants
Summary of Methodology
4. Results and Discussion
Introduction
Results
Discussion of Results
Limitations
Summary
5. Summary, Conclusions and Recommendations
Summary of the Findings
Limitations
Implications for Nursing
Recommendations for Further Research
Summary
References
Appendix A:
Appendix B:
Appendix C:
Appendix D:
Chapter 1
Introduction
A forensic interview is a structured conversation with a child intended to elicit
detailed information about a possible event or events that the child has experienced or
witnessed. There are multiple purposes for the forensic examine: obtaining information
from a child that may be instructive in a criminal investigation, assessing the safety of the
child’s living arrangements, and obtaining information that will either corroborate or
refute allegations or suspicions of maltreatment (Lamb & Brown, 2017). Such an
interview is conducted when there are concerns that the child has been a victim of
physical or sexual abuse or when a child has been a witness to a violent or abusive act
perpetrated on another victim. The interviewer must adopt a hypotheses-testing approach
and maintain objectivity throughout the conversation (Saywitz et al., 2018).
Forensic interviewing is a first step in most child protective services (CPS)
investigations, one in which a professional interview a child to find out if he or she has
been maltreated. In addition to yielding the information needed to decide about whether
abuse or neglect has occurred, this approach may produce evidence that will stand up in
court if the investigation leads to criminal prosecution. Properly conducted forensic
interviews are legally sound in part because they ensure the interviewer’s objectivity,
employ non-leading techniques, and emphasize careful documentation of the interview
(Saywitz et al., 2018).
Forensic interviewing is often the only way an agency can learn enough to make
a fact-based determination of whether child abuse has occurred. Forensic interviewing
can also yield information to build a safety plan for the child and to support the child’s
family. The interviewing process brings all entities of child welfare agencies together
with other community and state agencies. Because it is used so often in combination with
a multidisciplinary response to child maltreatment, forensic interviewing helps
professionals learn about each other’s roles and how the larger system serving families
and children operates. It enables these professionals to see that, despite differences in
their missions, human services and law enforcement agencies share two common goals:
fostering healthier, safer relationships for children and preventing further exploitation and
harm (Lamb & Brown, 2017).
Law Enforcement’s main objectives in child abuse cases typically are perpetratorfocused around arresting and gathering evidence against the perpetrators. Typically,
officers lack training and experience with child abuse, especially within the Child
Advocacy Centers,(CACs) and Multidisciplinary team work, (MDTs). For CACs to be
most effective for the children who are victims of sexual abuse, the full engagement of
law enforcement with the CAC and MDTs is crucial. Police are the criminal
investigators on the MDT, and they are tasked with building a case of information and
evidence to hand over to the DA’s office. Therefore, gaining a better understanding of
what facilitates law enforcement engagement in MDTs would be a valuable contribution
to inform policy and practices. This is the evidence for best practice with the necessity of
education for the multidisciplinary team, especially law enforcement as they witness the
forensic interview (Pielmus,2013).
Background of the Problem
Sexual abuse is a severe problem in the United States and around the world with a
report of child sexual abuse made every 10 seconds. One out of every four girls, and one
of every six boys, will be sexually abused before they reach 18. More than 90% of
children know the person who abused them. The alarming statistics surrounding child
sexual abuse has caught the attention of the legal, healthcare, and social justice systems to
work collaboratively to ensure the physical and psychosocial health of the child is
maintained. In 2014, the CACs served 315,000 children for abuse and of which 205,438
children were sexually assaulted (Elliot, 2014). The establishment of Child Advocacy
Centers (CAC) provides community-based, child –focused programs to investigate, treat
and manage, and prosecute child sexual abuse cases (Jackson, 2014). There are nine core
components incorporated into a child-friendly facility. A multidisciplinary team, an
investigative child interview, a medical examination of the child, victim advocacy, care
review, case tracking, organizational structure, the forensic interview and mental health
services. These nine components are the integral parts which plays a pivotal role. The
multidisciplinary team and community stakeholders actively observe the formal
interview done by the forensic expert, and then performs an assessment to obtain
agreement to move forward with a court trial and possible conviction.
Following two decades of research and practice, professionals have gained
significant insight into how to maximize children’s potential to accurately convey
information about their past experiences. Yet, as this effort continues and practice
evolves, professionals face new challenges in standardizing forensic interviewing practice
throughout the country (Saywitz et al., 2018 ).
Forensic interviewers are sometimes inadequately trained to conduct child sexual
abuse interviews. A poorly conducted interview can change the child’s recall of events
(Fanetti et al., 2012). A common and severe problem for forensic interviewers is the
danger of becoming jaded. Interviewers who become involved in these cases will,
overtime, build a set of prejudices based on their experiences. This causes them to project
their past experiences into the contemporary interview. As well-intentioned as the
individual interviewers may be, by filtering how they conduct a forensic interview based
on their extensive past experience, they are likely to contaminate the present interview by
confirmatory bias (Fanetti et al.,2012).
While total objectivity is impossible, the need to find some mechanism to identify
this condition before it becomes irredeemable is of utmost importance. Education is
needed to determine the level of the contamination of interviewer’s objectivity and the
observational bias of the multidisciplinary team. When the team detect in themselves that
they are anticipating the child’s responses, and arrive at a point of, “I know what you
mean” in their minds because of an overload of observations the risk of contamination
and bias with a lackadaisical view becomes inescapable (Steele et al., 2012).
Statement of the Problem
The problem is that the forensic interviews are not being conducted per the
evidence-based guidelines on a consistent bases by the multidisciplinary team and
stakeholders. The multidisciplinary team should be aware and informed so as to respond
cooperatively to reports and capable of moving the sound information to trial.
Research Question(s)
Does the development of an assessment tool kit for the child forensic
interviewing process increase knowledge of qualified observations evidence by the
multidisciplinary team and stakeholders?
Definitions of Terms
KAP- knowledge to action- iterative sequence of activities and support which together
bridge the gap between knowledge and practice, by converting knowledge into decisions
and actions to deliver safer, more effective care.
Forensic- relating to or denoting the application of scientific methods and techniques to
the investigation of crime application of any science, study, or discipline to the law or
legal realm.
Forensic Interview- a structural conversation that takes place under an established
protocol and is designed to elicit accurate and complete information.
Child Advocacy Center (CAC)- A child friendly comfortable, family-friendly facility
that provides comprehensive assessment and treatment services for children suspected as
victims of abuse or neglect.
Multidisciplinary Team-a coordinated, specifically trained team of child protection
professionals that responds cooperatively to reports of abuse and neglect within a
particular community, involving Child Protective Services, Law Enforcement, Medical
and Mental Health professionals, and Children & Youth Services(National Children’s
Advocacy Center, 2018).
Educational review-a review that includes conceptualizations, interpretations, and
synthesis of literature and scholarly work in a field broadly relevant to education and
educational research (Taylor & Francis, 2022).
Supportive services- services that address the special needs of people served by a project,
including the establishment and operation of a child service program (Cornell, 2022).
Group debriefing-structured group discussion for the purpose of understanding or a
learning process designed to continuously evolve plans while they are being executed
(McNallie, 2022).
Need for the Study
The forensic interviewer and observational team should be neutral. This is
sometimes virtually impossible, as individuals who work in the field of child protection
often become jaded and bring their expectations into the room with them as the interview
is conducted. These individuals may lose their professional sight and become hard or
uncaring about the observation and their educational background may become hazy and
unproductive to the case. The purpose of this training is to increase knowledge regarding
established guidelines for forensic interviews to follow so that all interviews are
conducted using the same format to allow for better court preparation. In most cases, the
investigation comes down to the victim’s word against the perpetrator’s word, therefore it
is of utmost importance that the interview is conducted according to best practice policy
and training is followed to the degree of integrity and evidence- based format
(Newlin,2016).
Forensic interview models guide the interviewer through the various stages. All models
include the following phases: The initial rapport-building phase typically comprises
introductions with an age- and context-appropriate explanation of documentation
methods, a review of interview instructions, a discussion of the importance of telling the
truth, and practice providing narratives and episodic memory training. The substantive
phase most often includes a narrative description of events, detail-seeking strategies,
clarification, and testing of alternative hypotheses, when appropriate. The closure phase
gives more attention to the socioemotional needs of a child, transitioning to no
substantive topics, allowing for questions, and discussing safety or educational messages
(Saywitz et al., 2015).
Skillful questioning is crucial for retrieving the information sought from the child
in their own words and from their perspective. To preserve the accuracy of the child’s
information, interviewers should make use of questions that target free-recall memory
including questions that ask for additional description through cued narrative questions
which make use of child-generated cues. Effective forensic interviewing requires
gathering and managing multiple streams of information during both the pre-planning
and execution stages. Critical thinking, the ability to deduce what information is
important and relevant for decision making, is a helpful skill to inform this process
(Newlin, 2016).
Forensic interviews are best conducted within a multidisciplinary team context, as
coordinating an investigation has been shown to increase the efficiency of the
investigation while minimizing system-induced trauma in the child (Cronch et al., 2006;
Jones et al., 2005). Before the interview, multidisciplinary team members should discuss
possible barriers, case-specific concerns, and interviewing strategies, such as how best to
introduce externally derived information, should that be necessary. Regardless of whether
the forensic interview is conducted at a CAC or other child -friendly facility, the
interviewer should communicate with the team members observing the interview to
determine whether to raise additional questions or whether there are any ambiguities or
apparent contradictions to resolve (Jones et al., 2005).
A relative lack of both research and practice experience challenged pioneers in the
field. As such, protocols and training efforts underwent significant revisions as more
research was conducted and people began gaining practice-based experience, which
informed further training. Additionally, given the dearth of resources at the time,
geographically diverse training programs began to develop naturally throughout the
United States, emanating from frontline service providers who struggled to provide
quality services themselves and who also wanted to help fellow professionals. Different
case experiences, contextual perspectives, and community standards influenced these
training efforts. In addition, these service providers were not directly communicating
with one another about the content of their training or their theoretical approaches. This
further supported the existence of various approaches and the lack of standardized
training language regarding forensic interviewing (Anderson, 2018).The interviewer
often has to balance the team’s request for further questions with the need to maintain
legal defensibility and with the child’s ability to provide the information requested. The
goal for society will aim to continuously improve and transform healthcare delivery and
the education and knowledge of the Stakeholders responsible for trial, conviction, and the
child becoming whole with a productive life (Anderson, 2018).
Significance of the Problem
The process within most agencies is problematic because the premise they start
out with does not help find out the truth. It is aimed at securing a conviction, whether
justified or not. The process is designed as a tool for prosecuting the accused, not for
finding the truth. It is outcome oriented, a process in which truth becomes secondary to
getting information to support the prosecution’s goal.
In most communities, law enforcement forensic interviews are done in police
stations. The interviewers are typically police officers, either in uniform or plain clothes
but generally visibly equipped with the usual police paraphernalia — badge, guns,
handcuffs, and police radio. This is likely to further contaminate the interview. Children
are eager to please adults of "high status" and nothing is as impressive to a small child as
being alone with a police officer. Not only this but the fact that children are told to do as
someone in an authority position tells them to do. Sometimes social services workers can
be equally intimidating (Bourg et al., 2012).
The main issue, however, is the training of the forensic interviewers who work
with the children. It is important they have the knowledge of interviewing skills and
recognize their own biases. They must zealously guard against being contaminated with
too much biased external information, such as through fellow police officers or case
workers who want to help by giving them information, they feel is important. This
"team" concept is flawed when it comes to the child interview. The interviewer needs to
know minimum facts as to what is alleged and minor demographics on the child. Too
much additional information may result in confirmatory bias unless the interviewer is
aware of this danger and consciously explores all possible hypotheses. But few realworld interviewers do this. Perfect neutrality is probably the impossible dream, but
perfect bias is the perfect nightmare. This is where the educational study and continual
training opportunities are of the utmost importance for success (Bourg et al. 2012). Little
research has examined the effects of burnout, secondary trauma, and organizational
stressors on forensic interviewers. This study by Starcher examined the following
research questions. To what extent do forensic interviewers experience burnout and
secondary trauma associate with their profession? How do organizational stressors
increase these outcomes among interviewers? Decreased job support, increased funding
constraints and heavy agency caseloads all result in burnout and secondary trauma.
Policy recommendations include continued training and mental health services for
interviewers. Future researchers should conduct qualitative interviews and examine how
other factors, such as forensic interviewing protocols, influence interviewers’ job
experience and mental health (Starcher et al., 2020). The relationship between job
support, funding constraints, agency caseloads and the number of conducted forensic
interviews on burnout and secondary trauma among forensic interviewers can impact and
validity of the interview. The forensic interviewing process may have detrimental effects
on the mental health of interviewers. In a recent study comparing police officers and
social workers that investigate cases of child sexual abuse, social workers were more
likely to report a feeling of discomfort, including “empathy with the child’s
plight/condition” (Cheung & Boutte-Queen,2000). Among forensic interviewers, these
feelings may lead to increased burnout and secondary trauma, resulting in poor interview
practices, which may lead to high levels of internal inconsistencies during the forensic
interview (Bonach & Heckert, 2012).Therefore, research examining the mental health of
forensic interviewers is vital for both the interviewer and the subsequent criminal
investigation, including the validity of the child interview.
From a policy perspective understanding, the cause of burnout among forensic
interviewers can help reduce the high turnover rate in this profession (Bonach &
Heckert).This can lead to issues and implications for the children served at CACs.
Addressing the leading causes of burnout and secondary trauma among forensic
interviewers helps to ensure that child victims receive high-quality care, according to
Starcher.(Starcher et al., 2020). The forensic interview process will be evaluated
continuously for effectiveness in the reporting and observation to assure movement
toward trial, conviction, and safety of the child ensuring they are whole.
Assumptions
The forensic interview is critical in helping investigators understand the broader
experience of the child, identifying other victimization the child may have experienced
(poly-victimization) and identifying additional victims and/or corroborating witnesses.
Some professionals suggest introducing evidence, especially digital evidence, in forensic
interviews is not appropriate; and this is often supported with the perspective that
children will disclose when they are ready, and that introducing evidence to a child may
cause them additional trauma. However, the reality is that children are not avoiding recall
of the abuse only to have these experiences recalled when asked questions by a forensic
interviewer, or possibly when evidence is introduced. Children who have experienced
abuse consistently recall these experiences, and the great anxiety for them is not only the
experience(s) but also whether they will be believed and/or protected if they disclose. In
this regard, the sensitive introduction of evidence may actually help children who are
reluctant to disclose to know that the issue of belief will not be an issue at all. Likewise,
the opportunity to begin talking about their experiences and to be put in contact with
supportive services that can assist in their protection from further maltreatment and
healing may not occur if we simply wait until the child initiates the process (National
Children’s Advocacy Center, 2018). The knowledge gained will improve the continuity
of the process to trial with the individuals who are observing following the required
standards and exhibiting appropriate follow through with peers.
Limitations
Limitations to the study will involve my inability to attend all forensic interviews
and assess the multidisciplinary team as they move forward with education and continual
training opportunities. Another limitation will be the follow-up with the number of cases
that go to trial stemming from the interviews that depict a trial is warranted. Finally,
limitations to the outcome and success of the presentation and the survey results could be
hindered by individuals present for the presentation, conflicts with timing, and the
general opinion of need for the education within an aggregated study.
Summary of the Problem
All interview structures advocate using open-ended prompts/questions to elicit
information during the abuse-related part of the interview, although there is not entire
agreement on definitions and structure of these probes. In the early days of forensic
interviewing, experts preferred “who-” questions (e.g., Who did this? What did the
person do? Where were you? When did this happen? How did you get into the room?)
(Ahern et al., 2018), in part because the answers to these questions were central to the
police investigation. Today, most interview structures advise invitational probes, such as
“Tell me everything you remember” over “why-” questions for older children because
invitations tap free-recall memory. That said, not all “who-” questions are equal in their
productivity (Ahern et al., 2018). For example, Ahern and colleagues (2018) found
“what” and “how” questions about actions were far more productive than questions such
as “What color was the man’s shirt?” Today, most forensic interview structures privilege
verbal disclosures over demonstrations of what happened, even though young children
may be more accomplished in showing than telling. The efficiency of the forensic
interview will be reviewed monthly at the Child Advocacy Board meeting, where the
cases of the month are reviewed with the multidisciplinary team and those extenuating
individuals who observed the interview.
Child advocacy has been slowly shifting toward the integration of children’s
rights and protection along with balance of values and empiricism. The evolution of
forensic interviewing offers an instructive illustration on this point. In the past the
reliability of children's disclosures was predicated on untested adult beliefs about their
capacity. For decades the prevailing view was that children could not be trusted to tell the
truth or did not possess the capacity to recount personal experiences. As a result, the
children’s report of sexual abuse was discounted or ignored (Motzkau, 2007). Consistent
with an emphasis on children’s rights, alleged abuse victims were given the right to selfexpression and were listened to by concerned adults. However, values and untested
beliefs about children’s innocence led to problematic forensic interviewing practices.
Child advocates, with best intentions commonly relied on leading interview methods to
elicit a disclosure, even if the child repeatedly denied abuse (Horner et.al, 2007).
Research on forensic interviewing continues to advance and provide a balanced
integration of children’s need for protection with their rights to self-expression using
empirically supported principles of child development and age-appropriate investigative
interview strategies (Anderson, 2018).
In this research, child advocacy has emerged as an organized social and political
movement to help the State make decisions about children’s welfare. The character and
complexity of child advocacy has transformed and increases with recognition as a unique
study. The effort supporting child advocacy offers protection and rights to healthy child
development and is attributed to success by advancing multidisciplinary teams made up
of trained forensic examiners to attain appropriate information through interviewing and
procedure (Anderson, 2018).
Chapter 2
Review of Literature
The following review of literature deals with the synopses of forensic
interviewing, importance of Child Advocacy Centers, and the problem and solution
supporting Child Advocacy within child abuse and education of the multidisciplinary
team. This review combines discussion of treatment of the abused child, the importance
of inclusion of the child as a whole, the supportive family member, and contrast as to
why and how the multidisciplinary team reveals a difference in the success of the
outcome. Restating the problem of interest is the focus and increase for education within
the forensic interviewing process for individuals within the multidisciplinary team and
community stakeholders. The goal of a forensic interview is to have the child verbally
describe his or her experience. The Forensic interview models guide the interviewer
through the various stages of a legally sound interview; they vary from highly
structured/scripted to semi-structured (interviewers cover predetermined topics) to
flexible (interviewers have greater latitude). All models include the following phases: the
initial rapport-building phase typically comprises introductions with an age- and contextappropriate explanation of documentation methods, a review of interview instructions, a
discussion of the importance of telling the truth, and practice providing narratives an
episodic memory training. The substantive phase most often includes a narrative
description of events, detail-seeking strategies, clarification, and testing of alternative
hypotheses, when appropriate. The closure phase gives more attention to the
socioemotional needs of a child, transitioning to no substantive topics, allowing for
questions, and discussing safety or educational messages. Increasingly, forensic
interviewers receive training in multiple models and use a blend of models individualized
to the needs of the child and the case (MRCAC, 2014). All interview models
acknowledge that building rapport is important for both the child and the interviewer.
During this phase, the child can begin to trust the interviewer and become oriented to the
interview process. The interviewer can begin to understand the child’s linguistic patterns,
gauge the child’s willingness to participate, and start to respond appropriately to the
child’s developmental, emotional, and cultural needs. A narrative approach to building
rapport sets a pattern of interaction that should be maintained throughout the interview
(Hershkowitz et al., 2015; Collins, Lincoln, and Frank, 2002; Hershkowitz, 2011).
Giving interview instructions during the rapport-building phase sets expectations
that the child should provide accurate and complete information and also mitigates
suggestibility. The child’s age may influence the number of instructions and, perhaps, the
type of instructions that may be most helpful. Interviewers may want to include some of
the following instructions: “I was not there and don’t know what happened. When I ask
you questions, I don’t know the answer to those questions.” “It’s okay to say ‘I don’t
know’ or ‘I don’t understand that question.” “Only talk about things that really
happened.” (This emphasizes the importance of the conversation.) For younger children,
interviewers may want to have them “practice” following each guideline to demonstrate
their understanding ( Saywitz et al., 2011). When children demonstrate these skills
spontaneously, interviewers should reinforce them.
Caseworkers, law enforcement, or other professionals require training in order to
conduct effective forensic interviews. Training generally ranges from 4 days to 1 week
and is sponsored by a variety of organizations, including state agencies, professional
organizations, and agencies responsible for conducting interviews. Advanced training is
also available on a variety of topics, such as interviewing young children, interviewing
across cultures, interviewing developmentally challenged children, managing bias,
delivering court testimony, and secondary trauma. Many forensic interviewers are trained
in the use of more than one model (Stephens et al., 2012). To help strengthen their skills
and address difficulties they have encountered, many forensic interviewers participate in
supervision or peer review. Supervision involves the interviewer meeting individually
with a more experienced interviewer, who can review interview transcripts or video and
provide feedback. This may assist in ensuring the newer interviewer is adhering to the
model being implemented as well as general best practices. Peer review allows
interviewers to discuss cases and current research and provide feedback and support to
each other in a group setting. To achieve accreditation by the National Children’s
Alliance (NCA), CACs must ensure forensic interviewers participate in peer review.
Development of Child Advocacy
According to Cascardi (2017) a hard look was taken on the development of child
advocacy as a field of study, which focused on protection, rights, values, and strategies
for reconciling the framework of research and education. The goal of the study mainly
concerns child protection and the rights to self- expression, inclusion within decision
making, and balancing society’s views of discipline and what is abuse. Cascardi (2017)
consequently views the challenges of the child’s need for protection, while viewing lack of
basic rights due to the view of competence within decision making became a source for
review. Therefore, the value of child advocacy needs to rely on analysis of ou tcomes,
strong basis of policy and procedures, and research evidence of practices generated from
relevant disciplines.
For this reason, Cascardi postulated a guide for child advocacy into three basic
issues. First, an interdisciplinary approach should be attained to synthesize knowledge
and lack thereof from the team, second, child’s need for protection encouraging their
right to participate and exhibit self-expression, and third, values and ideologies are
judged against evidence based practices. By doing so, an argument was made that the
goal of child advocacy is to support the child within the service delivery, such as forensic
interviewing, and educate the powers that ultimately decide the outcome of the process,
while providing protection and rights to the child (Cascardi, 2017).
Education Needs for Child Advocacy Centers
In this qualitative data analysis of utilization of advocates in the child advocacy
center, Young explains the goal was to fill the gap in knowledge by reporting findings
based on a survey of family victim advocates employed in child advocacy centers. The
study aimed to answer the questions of what personal characteristics and qualities family
victim advocates need to perform this work as well as education. The diverse nature of
this work requires a knowledge of crisis assessment techniques, interventions, community
resources, dynamics of child abuse, trauma-informed services, and interaction with law
enforcement (Young, 2019).
A pragmatic qualitative research method to seek discovery and understanding was
instituted due to the wide range of needs and resources of the community. This open-
ended survey reached a greater number of family victims, advocates for broader
perspective. The online survey promoted reach, flexibility, ease of entry, and analysis.
The National Children’s Advocacy Alliance analyzed the data collected. Young (2019)
was inclusive of data that encompassed the respondents’ characteristics, motivation to
becoming a family victim advocate, and discussion of personality qualities.
Study findings revealed a relationship between years of experience and knowledge
of research-informed practices, specifically the need for advanced training related to
trauma. Even though participants had an average of 7.5 years of experience, almost onehalf of them had fewer than five years of experience. It was documented that persons
with more years of experience may be less knowledgeable about trauma-informed care,
suggesting that experienced family victim advocates may not have the opportunity to
attend more advanced training because of perception, staffing, and timing. The research
included information of the participants who were extremely interested in state and
national conferences for greater opportunities for networking and advancement with
problem-solving techniques (Young, 2019).
The findings from the current study provide clues to the motivations and personal
characteristics of family victim advocates. Young (2019) was selective of the providers
of child victim services chosen due to their personal characteristics, willingness,
education, and experience qualifying them to work with at-risk families. CAC directors
that are responsible for recruiting, hiring, and retaining family victim advocates need to
consider the background of a potential candidate to determine the applicant’s level of
commitment. The CAC directors need to consider ways of making training and education
more accessible, as well as suggesting additional coaching, consultation, supervision, and
support to their staff. In conclusion, the study provides a framework for understanding
who forensic interviews are, what motivates them to perform their work with at-risk
families, and the training that is dire for them to provide quality care and sustain positive
outcomes (Young, 2019).
Herbert (2017) reviewed the Child Advocacy Center, (CAC) model as a solution to
the child sexual abuse, and the issues that remain over the effectiveness due to the
manner that Child Advocacy Centers are ran in differing communities. Outcomes were
CAC in the community. Higher satisfaction in outcomes for the child, families, and the
reviewed investigating outcomes of physical, psychological, family functioning involving
the process in place and the involvement of outside sources. When comparing CAC
service delivery to communities without this established service, the rate of police
involvement and medical examinations were at a higher rate than the multidisciplinary
team was evident in every study. Moreover, an understanding of the operational ability of
the CAC and its connection with the multidisciplinary team and their responsibilities
theorize to connect to outcomes of improvements in symptoms of trauma and improved
criminal justice reporting. So as Herbert stipulates the ideals of the holistic approach of
the CAC versus the individual components, the benefit would be one of current education
and understanding of the appropriate protocols required (Herbert, 2017).
The Child Advocacy Center approach to serving families arose out of complaints
in the 1980’s that the process of treating children of sexual abuse caused further
detriment to the child (Hubel, 2018). According to Hubel, the ideal of looking at the child
as a whole and exploring the physical and emotional reaction to sexual abuse is critical. A
qualitative study was conducted to investigate the effectiveness of a group program for
children and families involved in sexual abuse in improving self-esteem, interpersonal
relationships, and sexual relationships. Hubel associated with the Sexual Abuse Family
Education SAFE Program which is a 12- session behavioral group treatment meeting that
occurs at separate and concurrent intervals with the child and non-offending family
member (Hubel, 2018).
Symptoms of Child Abuse & Need for Services
This study examined factors potentially related to the initial symptom presentation
of children participating in Project SAFE. The study instrument measured depression,
anxiety, loneliness, fear, and the impact of traumatic events on the child. Analysis of
Variance for Child Outcome was performed to examine the differences between
symptomatic and subclinical groups of children on the social validity of Project SAFE.
The study involved ninety-seven participants; there was completion of a pre, and post
assessment associated with an evaluation at the CAC. The study results of sixty-three
children and the non-offending members revealed a significant decrease in problematic
behavior and distress. Hubel reviewed the study results which revealed an outcome
regarding the child and non-offending family member’s perception of the environment of
the CAC with treating the child. Advocacy groups for victim services can be trained
specifically in these types of programs and can be inclusive not only to the abused child,
but the non-offending family member (Hubel, 2018).
Forensic Interviewing/ Education
According to Newlin (2016) the forensic interview is one component of the
comprehensive child abuse investigation. The Forensic interview can provide direction
for other aspects of the investigation. Newlin (2016) describes the interview as a sound
method of gathering factual information without regard to the outcome. There are many
issues that can impact the child of abuse and their ability to unpack and communicate the
information. Consideration of development, trauma, timing, question type,
documentation, and most importantly the expertise of the forensic interviewer. Newlin
(2016) explored the forensic interviewing process inclusive of the rapport-building phase,
substantive phase, and the closure phase performed in a trained blend of models
individualized to the needs of the child and the case. Furthermore, Newlin (2016)
explored and exposed the importance of peer review as a facilitated discussion with the
multidisciplinary team. The team maintains an expertise of practice and offers support
professionally as well as critiquing of the process.
A child forensic interview can be conceptualized as a structured conversation that
is designed to obtain information from a child about an event the child may have
experienced. The interview should be “developmentally sensitive,” meaning questions
should be phrased based on a child’s level of cognitive development and linguistic skills.
The results of a child forensic interview can serve several purposes: (1) To inform and
direct a law enforcement investigation; (2) To substantiate or disprove allegations of
child sexual or physical abuse, neglect or maltreatment; or, (3) To assess the safety of a
child’s living arrangement (Newlin, 2016). Ultimately, the results of a child forensic
interview may help determine whether to bring criminal charges against an individual
suspected of physically or sexually abusing, or neglecting a child, or suspected of another
criminal offense. Given the importance of protecting children who may have experienced
abuse or neglect, as well as protecting the legal and civil rights of individuals suspected
of a criminal offense, it is imperative that forensic interviews of children are conducted in
a neutral and unbiased fashion that follows empirically based, best-practice standards
(Newlin, 2016). In the research study of “Do Children’s Advocacy Centers improve
families’ experiences of child sexual abuse investigations?” the approach has sought to
address a number of issues with the response to child sexual abuse including the
traumatic nature of many investigations, low convictions and prosecutions rates, and the
lack of support alongside the investigation. The approach involves the delivery of key
services at a stand-alone child friendly facility, also serving as the focal point for a
multidisciplinary and multiagency team who collaborate on the abuse (Jones et al., 2018).
The CAC is presented as a holistic response to child sexual abuse and aims to
present the current state of evidence for fully realized CACs, undertaking a systemic
review as to the design, the outcomes, and the state of evidence. The CAC model stands
for a common-sense approach drawing on the combination of well-evidenced forensic
interviewing practices, multidisciplinary teams, and victim advocacy. CACs seek to
increase multidisciplinary coordination in sexual abuse investigations and provide an
independent, child-friendly environment for forensic interviews, increase training for
interviewers, and increase children’s access to medical and therapeutic services (Jones et
al., 2018).
Effective measures in this study included a majority which focused on criminal
justice outcomes, with results that stemmed from abuse to lack of evidence. The research
also encompasses a hard look at child physical and psychosocial well-being, family
functioning, evidence collection, child trauma outcomes, and family coping strategies.
Advocates for the model need to review a number of issues dealing with child protection,
and how certain agencies respond to child sexual abuse. A change could result in defining
areas of deficits where lack of coordination exists stemming to trauma, poor criminal
justice outcomes that leave children at risk of revictimization and a lack of service
provisions to eliminate the effects of abuse (Jones et al., 2018).
The study assessment of the review measured the performance of the CAC model in
obtaining disclosures, substantiating accounts of abuse, arrests, convictions, the
prevention of victimization, and reductions in the rates of abuse in communities with a
CAC. The studies included in this review supported the idea that CACs result in
favorable criminal justice outcomes when it came to comparisons of how
multidisciplinary teams responded within the communities. If the response were integral
with the benefit of the CAC, in the forefront, the outcome would be positive (Jones et al.,
2018).
The discussion reviewed studies that exposed significant issues within the body of
evidence for the CAC model. Questions explored where outcomes reviewed satisfaction
with services, interviewing of children, parents, and members of the multidisciplinary
team to understand their experiences of CACs. There is a lack of evidence for claims
about CACs with respect to child trauma outcomes, with no study directly addressing the
question of whether CACs result in less systemic trauma than standard practices (Jones et
al.,2007). This review concluded that it is important to identify the benefits of this
approach above other practices, especially in the efficacy of the model in terms of
criminal justice outcomes and forensic interviews. CACs are developing and the
recommendation states that all CACs can benefit by organizing a multidisciplinary team
and instilling in that team that education through research with appropriate investigation
skills will generate positive outcomes. The potential for success within the CAC model
depends on adaptation, collection and sharing of data, education of a cohesive team, and
well framed research and evaluations (Jones et al., 2018).
The instrument used in this education is based on the development of the tool
assessment for forensic interviewing process to improve observational and collection of
evidence. The questionnaire will be voluntary and confidential with the results provided
for assisting in setting procedures and policies that will perfect the process. These
outcomes will benefit the interviewing process, the process of caring for the child, and
complying with the forensic guidelines as well as the medical examination. Five
investigation questions that are examples of key informant interview questions that assess
interagency collaboration tie in with the forensic interviewing process. In the
questionnaire the participants, experts in the field as professionals working in or with the
CACs to help identify which outcomes are most important to advocate for the beneficial
outcome for the abused child (Bowen et al., 2020).
Theoretical Framework
Theoretical framework for this research will aim to develop and present a toolkit
that will enhance and positively affect the knowledge of the forensic interview, based on
a Knowledge to Action premise. Within this premise the Knowledge to Action is a
conceptual framework intended to assist those concerned with knowledge translation and
deliver sustainable evidence-based interventions. These guidelines will be elaborated
through the Iowa Evidence-Based Practice process for education and promotion, which
will have knowledge focused triggers that come forward when new research findings are
presented or when new practice guidelines are warranted (Melnyk, 2015).
Accomplishment in the research will be implemented through a pre-survey, presentation,
and post-survey educating the multidisciplinary team and other stakeholders in the county
with the importance of the forensic interview and the impact on the outcome of the
assaulted child.
The Child Advocacy Center Model is based on the Iowa Model of EvidenceBased Quality Care. The CAC offers guidance to sexually abused children and the nonoffending family member. The Iowa Model has six components; consisting of selection
of a topic, forming a team, evidence retrieval, grading the evidence, developing an EBP
standard, implementation, and evaluation (Melnyk, 2015). The first step is to identify a
trigger, which is the lack of a community-based CAC. The second step of the Iowa
Model involves the process of reviewing creditable literature related to making a change
in the practice setting. In the review of the literature research, it supports the need for
further evaluation of the effectiveness of CACs and how they improve the treatment and
quality of care given to each child in a timely manner. The third step is to identify the
evidence that supports the need for a change. The implementation of a CAC is
efficacious for the community serving a means to provide comprehensive care to child
victims of sexual assault. The final step of the model is implementing the change and
monitoring the outcomes. This is a program set up to evaluate the effectiveness of the
change in reporting, the forensic interview, the efficiency of the center in respect to
proximity for the community, the medical examination, and the follow up to assure the
child is safe and well. The Iowa model has set forth a guide for the Child Advocacy
center and the multidisciplinary team to follow for success (Melnyk, 2015).
Summary of the Literature Review
Future implications of this study are focusing on the effect of knowledge with the
multidisciplinary team center compared to the current practices for sexually assaulted
children in treatment response time and efficiency of care. Communities need to focus on
the best practice of having a Child Advocacy Center established with proced ures and
policy guidelines. Recommendations for future care would be that all children are seen at
a CAC for treatment of sexual assault and abuse. This recommendation must fall under
the guidelines of a knowledgeable multidisciplinary team and the regulations that guide
their education and processes. The goal of the CAC is to provide a setting that is
confidential, child friendly, and offers a safe place for the forensic interview and
assessment to be performed. The goal is timeliness, support, and healing for the child
victim and their non-offending family member (Bowen et al., 2020).
When the child is between the ages of three and seventeen years and meets the
criteria for case referral, a forensic interview shall be conducted at the CAC. Cases
involving these allegations may deviate from referral to the CAC only when consultation
regarding case specific concerns have occurred between the investigator, their supervisor,
and the CAC. A Multidisciplinary team (MDIT) meeting including Child Protective
Services, Forensic Interviewer, District Attorney’s Office, Victim Services, and Law
Enforcement will occur prior to the interview. Information shared includes a review of any
prior interviews of the child, a review of prior relevant criminal and child protective
services history with the family, any relevant cultural and/or development considerations,
and any critical issues to be addressed with the child. The caregiver will not be present
during this meeting so the forensic interviewer will remain neutral, only members of the
MDIT may view a forensic interview. Occasionally, an individual who is not a MDIT
member will observe an interview with the permission of the CAC Director for reasons
such as educational and/or training with partner agencies of the CAC. Individuals who are
not MDIT members and who are observing an interview must complete the CAC
Confidentiality Statement prior to the child’s interview. Parents/caregivers may not
observe or view the interview.
The Forensic Interviewers at the CAC are, with best practice, required to
regularly attend training and participate in peer review opportunities. In addition to the
above, the MDIT at the CAC are required to participate in peer review at a minimum of
twice annually, defined by the evaluation and assessment of work or performance by
other people in the same field in order to maintain or enhance the quality of work or
performance in that field. This includes educational review, supportive services, and
group debriefing; hence the importance of forensic interviewing education.
Chapter 3
Methodology
A forensic interview of a child is a developmentally sensitive and legally sound
method of gathering factual information regarding allegations of abuse or exposure to
violence. This interview is conducted by a competently trained, knowledgeable, neutral
professional utilizing research and practice-informed techniques as part of a larger
investigative process (Saywitz et al., 2015). Within this educational study, all members of
the MDIT and Stakeholders will be given a pre- survey to question their knowledge base
and follow through with post-survey knowledge questionnaire.
Research Design
This research study was implemented through a pre-survey, presentation, and
post-survey educating the multidisciplinary team and other stakeholders in the county
with the importance of the forensic interview and the impact on the outcome of the
assaulted child.
Setting
The setting was in a rural center, located in southern Pennsylvania County at the
Child Advocacy Center.
Sample
Participants will be between approximately 25-60 years of age, but 18 years or
older, gender male and female, any race. The special consideration of the population will
be participants from the multidisciplinary team, encompassing Stakeholders from the
community. Stakeholders may be the District Attorney and team, Law Enforcement
encompassing several different entities, Children and Youth Services employees, Victim
Services employees, and the Forensic Interviewing team.
Participants were notified of research project through email, online networking
within the multidisciplinary team, and presentations that are held monthly with the Child
Advocacy Board members who will stream information to County Representatives and
Stakeholders.
Ethical Considerations
Full Disclosure will be maintained during the process. Child Abuse Clearances
are already required from the multidisciplinary team members and the Stakeholders.
Consent is obtained prior to all interviews and procedures involving the Child Advocacy
Center and procedures and is kept on file, as well as an evaluation of the presenter.
Instrumentation
The pre/post survey questions were obtained from the question bank
utilized within the forensic interviewing process of education. These questions result
from education guiding best practice when interviewing the abused child to depict a safe
arena and ability to obtain the appropriate information that is truthful and increase the
likelihood of successful outcomes (American Professional Society on the Abuse of
Children, 2012). (Appendix B).
According to the Iowa Model, interviewers will be trained based on the needs of
their specific jurisdiction, weighing the quality of the interview, consistency of the
information, and the implementation. There is a universal agreement within the Iowa
Evidenced-Based model research that many protocols support the recommend ed
interviewing techniques that will be discussed as beneficial and accurate using open, nonsuggestive questioning. The lack of consensus surrounds and will be explored regarding
the upkeep of educational expertise of the multidisciplinary team and their ability to
convey the allegation information into a formidable process toward conviction (Iowa
Model Collaborative, 2017) .
Data Collection
The pre-survey was sent prior to the presentation on February 1st, 2023 with a 19
out of 19 responses obtained. The post-survey was sent out with the minutes from the
Board meeting on February 6, 2023, which followed the presentation on February 3rd ,
2023, the time lag may have added to the decrease in response to the post-survey, which
was nine out of nineteen responses. The following results were obtained out of ten
questions, four were found to have no statistical significance due to the fact that the pre
and post answers were identical in response (Appendix B).
Institutional Review Board and The Informed Consent
An informed consent (Appendix A) was obtained prior to the presentation at the
Child Advocacy Center. The consent explained the purpose of the study, the key players;
Principal Investigator Dr. Jill Rodgers and Co-Investigator Suellen Lichtenfels. The
participants were asked to take part in the study as a voluntary option, aiming to
appreciate the knowledge of the observational value of the forensic interview process, as
a review, and the goal to be able to move forward with an evidence-based assessment of
valid information for process to trial and conviction. The study was approved through the
Institutional Review Board of Edinboro University of Pennsylvania.
Pre/Post Survey
A pre/post survey was formulated to gauge the knowledge of the study
participants. Participants were notified through the Child Advocacy Board meeting. The
Stakeholders were notified through emails and online notifications of the training and the
date of the presentation. A pre and post -survey with an evaluation was ascertained from
the participants. The pre/post survey encompassed identification of any irresponsible
approach or handling that does not regard the guidelines required for the forensic
interviewing process. Data was gathered through the pre/post surveys focusing on
assessing the knowledge of the information interviewers typically review prior to
conducting the forensic interview. Confidentiality was of the utmost importance with
obtaining consent for observation of interview and completion of child clearances prior to
any attendance of the presentation. Pre/ Post-survey encompassed the continuum of the
forensic interviewing process as a recap of pre- information, presentation, and post
understanding of education presentation (Appendix B).
Time Schedule
The presentation was performed in a non-threatening environment, with open
discussion and without prejudice of answer. The presentation was held on February 3,
2023 at 10 am. Notification was sent to all invited guests through email and the surveys
via Survey Monkey as previously explained.
Summary of Methodology
Educational related records will stem from knowledge regarding the observation
of the forensic interviewing process performed in a structured guideline for best practice
and research. Observation knowledge encompassed identification of any irresponsible
approach or handling that does not follow the guidelines required for the forensic
interviewing process. The importance of the provision of a professional environment
where guidelines and structure follow the requirements by state statutes and the Child
Advocacy practice will be implemented. It will be a continuous process that will observe
the progress of the procedure and my development of the core content. The Child
Advocacy Center will be evaluated continuously for effectiveness in the reporting and
observation of the forensic interview to assure movement toward trial, conviction, and
safety of the child ensuring they are whole (Nelson et al, 2018).
H.
Chapter 4
Analysis
Introduction
An educational presentation of the forensic interviewing process was performed
for research and best practice. The survey revealed a lack of uniformity within the
response of some participants viewing the interviews as part of the multidisciplinary
team. This lack of response to the required protocols was the instrument which triggered
the development of the tool kit to improve the collection of qualified observational
evidence and to take a hard look at the knowledge base and what could be instrumental
for change. The data that was obtained from the pre/post survey indicated a t-Test: Paired
Two Sample for Means. The t-Test was run for a paired two sample for the means
comparison from the pre and post surveys. The pre/post survey was one that was
prepared with the educational piece and presentation, and a Survey Monkey was sent out
to the participants within a group design study. The results from the surveys were then
analyzed utilizing a paired t-Test to further indicate the learning obtained from the group
participants (Appendix C).
Results/ Limitations
Data results from Survey Monkey, the post survey and evaluation were sent post
presentation on February 6, 2023. Initially there was a slow return, so a reminder was
sent via email with the link on February 9th , 2023 with a request for all to be returned by
February 10th 2023, concurrently responses were obtained, not all responded.
The Pearson correlation is used when the result sought after is to determine if there is
a linear relationship between two quantitative variables, whether a positive or negative
correlation (Freedman,2019). In this scholarly study, the variables would be the pre and
post survey measuring gain of knowledge by participants. Each question results were
reviewed as data to the survey response, with a total of ten questions; both pre and post
survey. The pre-survey was sent prior to the presentation on January 30th , 2023, 19 out of
19 responses were obtained. The post-survey was sent out with the minutes from the
Board meeting which followed the presentation on February 6th , 2023,and the time lag
may have added to the decrease in response to the post-survey, which was nine out of
nineteen responses. The following results were obtained out of ten questions, four were
found to have no statistical significance due to the fact that the pre and post answers were
identical in response (Appendix C).
The questions that were insignificant were as follows; What is the importance of
the recorded interview with eliciting a child’s unique information? All respondents
answered correctly pre/post. The forensic interview is conducted by a neutral professional
utilizing research and practice-informed techniques. All respondents answered correctly
true pre/post/ A forensic interviewer is required to participate in which of the following?
All respondents answered correctly pre/post. Important areas to explore during the
forensic interviews are who, what, where, when, and how? All respondents answered true
pre/post.
The questions that had significant results were as follows:
Question #2 The P-value is >.05 with significance. Pearson correlation is -0.14 which is
less than P-value of .05 proving a negative relationship from the pre to post survey
proving a lack of learning from the respondents.
Question #5 The P-value is >.05 with significance. Pearson correlation is 0.47 which is
greater than the P-value of .05 proving a positive relationship from the pre to post survey
indicating a gain of learning from the respondents.
Question #6 The P-value is .05 with significance. Pearson correlation is -.22 which is less
than the P-value of .05 proving a negative relationship from the pre to post survey
proving a lack of learning from the respondents.
Question #8 The P-value is .05 with significance. Pearson correlation is 0.45 which is
greater than the P-value of .05 proving a positive relationship from the pre to post survey
indicating a gain of learning from the respondents.
Question #9 The P-value is .05 with significance. Pearson correlation is -0.66 which is
less than the P-value of .05 proving a negative relationship from the pre to the post
survey proving a lack of learning from the respondents.
Question #10 The P-value of .05 with significance. Pearson correlation is 0.15 which is
greater than the P-value of .05 proving a positive relationship from the pre to post survey
indicating a gain of learning from the respondents (Appendix B).
Summary
In summary of data collected, there were limitations to the results which stemmed
from a lag in the post survey sent out, as well as a decrease in response from the
attendees. If a future educational presentation were conducted changes that would have a
positive impact for increase of data would be a larger population sampling, and a
different view of how and where the presentation would be carried out. If a possible
decrease in response came from a population for example of Law Enforcement personnel,
education could be presented at the Police barracks with only this type of respondents
present. In this case these respondents may appear more engaged and more appropriately
ready to respond to the survey due to the individuals that would be present(Appendix D).
Chapter 5
Summary of the Findings
The goal for society will aim to continuously improve and transform healthcare
delivery through the education and knowledge of the Stakeholders responsible for trial,
conviction, and the child becoming whole with a productive life. An evaluation of my
DNP project will be formative in nature referring to an assessment of procedures and
learning. It will be a continuous process that will observe the progress of the procedure
and my development of the core content. The Child Advocacy Center will be evaluated
continuously for effectiveness in the reporting and observation of the forensic interview
by continuation of monthly board meeting and required state peer reviews. This study
revealed a lack of uniformity within the observational viewers with regard to attitude,
knowledge, and independent focus on assessing information and formulating a conclusive
opinion. The tool kit proved that the importance of continuous education through gain of
knowledge by peer review, sustaining ongoing discussions among all key players with
delivery techniques and program planning will improve their abilities as well as benefit to
the abused child.
Limitations
Limitations to the scholarly project were founded with the population sampling,
and the response of certain aspects of the population themselves. The response time from
the pre-survey to the presentation, and the response of post surveys was postponed due to
a lag in the turnaround of emails sent. Due to the timeframe of return the amount of postsurvey was decreased from the initial pre-survey response causing a decrease in the linear
response. The insignificance of four of the questions in learning was demonstrated by
correct answers by the sampled population with the pre to post survey responses. The
cause and effect of this may be the fact that these questions demonstrated a complete
review of the forensic interviewing process, which is the basis of all questions. In the
ideal of comparison of gain of learning to lack of, a summation could be made that some
of the respondents may feel that they are expert in the field, or possibly that as law
enforcement that this presentation may have not met their needs in the set environment
(Appendix B).
Implications for Nursing
This scholarly DNP project possesses several aspects to implicate beneficial
outcomes within the nursing process for abused children. Forensic interviewing is a
different avenue of the health process and it encompasses population health spanning the
healthcare delivery continuum to prevent further deterioration of the health of children in
an undesirable circumstance. This ties in with the core competencies of Professional
Nursing, and strives for the improvement of equitable population health outcomes. The
forensic interview sets expectations of accurate and complete information, mitigates
suggestibility, and categorizes milestones of development which are all inclusive of
aspects in the nursing process(NCA, 2018).
To increase the likelihood of successful outcomes for all children, it is imperative
to continue ongoing knowledge through continuous education, peer review , and
discussion among professionals in both direct delivery of the interview as well as the
frank observation and review of who, what, where, and when. If these types of programs
persist and become community oriented, the ideal will permit that more stakeholders and
families will be included in education and hopefully a decrease in the need for forensic
interviewing will occur. The hope for nursing implications in the future would be to link
this type of education within the nursing process, so as students learn fundamentals
within pediatrics and woman’s’ health they may also realize the existence of violence
toward women and children as real and palpable with discussion of consideration for an
end.
Recommendations for further Research
The presentation could be offered on an annual basis coupled with education peer
review for all entities of the multidisciplinary team and stakeholders who have a founded
interest in outcomes. Within these different entities of the multidisciplinary team, each
may have a differing perception of the presentation and the possibility of the groups
having separate style education and group sessions may permit for open dialogue
amongst the particular assemblage. Examples: Law Enforcement which typically presents
with a reserved attitude when in reality they may have the same focus but their demeanor
may exhibit something completely different. In this case a separate education and
presentation may permit for an open discussion amongst their own colleagues and would
assure adherence to model implementation and best practice.
Training and knowledge are topics that could be a continuum of education
encompassing the conduction of effective interviewing, the interview across cultures,
interviewing the developmentally challenged children, court delivery, secondary trauma
discovery, and continual management of bias. The forensic interview has to be under
continuing construction with peer review, multidisciplinary team involvement, and
annual training. These training sessions need to include varieties of organizations, which
encompass state, professional, and agencies responsible for conducting interviews.
Summary
The tool kit for the child forensic interviewing process to improve the knowledge
of the collection of evidence resulted in a positive outcome. Assumptions in evidence
and education does increase knowledge according to the questioning process. The
forensic interview was reviewed on levels of actual observation of hours of interviewing
children, review of collection of evidence by the multidisciplinary team, both on an
individual basis as well as monthly Board meetings. The Knowledge to Action within this
scholarly project identified the problem as to level of education and bias of the
stakeholders, with the collection of data providing a insignificance with practice for some
members falling in the required guidelines, as well as a gap between what some members
exhibited a need for continuation of education to dislodge barriers and facilitate a positive
outcome (Field et.al. 2014). Review of informed and direct law enforcement investigation
was processed with gathering of information of allegations of child sexual abuse, neglect,
and maltreatment. Inclusion of Children & Youth individuals assessing the safety of
children in their designated living arrangements, family coping strategy reviewal,
assessment of family functioning, and coping strategies. All of these assessments,
reviews and meetings assisted with determination assuring adherence to the model of
forensic interviewing which stimulates best practice for the child and conviction through
the court system.
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Appendix A
Title of Study: Development of a tool kit assessment for the child forensic interview to
improve the collection of evidence.
Principle Investigator: Dr Jill Rodgers
Co-Investigator Suellen Lichtenfels
You are being asked by Suellen Lichtenfels to participate in a research study, taking part
in the study is voluntary, and may stop at any time. This portion of the study aims to
examine the observational value of the forensic interviewing process, as a review, and the
goal is to be able to move forward with assessment of valid information for process to
trial and conviction.
In this study you will be presented with a pre-survey and post survey which will mimic
the pre. This survey will be compiled with ten questions which will assist in exploring
your knowledge and basic concept of the interviewing process and digestion of the
information for documentation and movement in the case toward trial. The survey will be
a constructive view of knowledge pertaining to forensic interviewing regarding protocols,
rapport building, familiarity with developmental stages and differences.
The study will be completely anonymous: you will not be asked to give any information
that could identify you (e.g., name). The survey is not linked to any IP addresses, the
individual responses will not be presented, just the aggregated data.
Remember, taking the survey is voluntary. If, while taking the survey, you feel
uncomfortable or no longer want to participate, you may stop at any time. To stop taking
the survey, you may destroy your paper document. If you chose to continue, complete the
pre-survey and post-survey and then make sure that the number that you select out of a
blind drawing is entered on the document.
You should know that all your information related to this study will be kept as
confidential as possible within local, state, and federal laws. Records of the study may be
reviewed by the Edinboro University Institutional Review Board (IRB). Records from
this study will be kept by Suellen Lichtenfels for a minimum of three (3) years after the
study is complete.
Information from this study could be used for future research studies or distributed to
another investigator for future research studies without your additional informed consent.
Summary
If you have questions about the research or a research-related injury, you can contact
Suellen Lichtenfels @pennwest.edu. If you have a question about your rights as a
research participant that you need to discuss with someone, you can contact the Edinboro
University Institutional Review Board at irb.Edinboro@edinboro.edu. If you would like a
copy of this informed consent, please email slichtenfels@pennwest.edu.
By checking the box, “I agree” and continuing with the survey, you have acknowledged
that you have read the entire informed consent and are at least 18 years of age. Also, you
acknowledge that you agree to participate in the study and have the right not to answer
any or all of the questions in the survey.
A pre and post survey along with an evaluation tool will be sent out through monkey
survey prior to and after the presentation. All responses will be anonymous.
Appendix B
1. What is the importance of the recorded interview with eliciting a child's unique
information?
a. Body language is documented as it happened.
b. The recording can be used in a court setting
c. There is record of child’s exact words
D. all the above
2. What is the first step in interviewing children during the forensic interview?
a. Abuse disclosure
b. Rapport building
c. Rules
d. Narrative practice
3. The Forensic interview is conducted by a neutral professional utilizing research and
practice-informed techniques.
a. True
b. False
4. A forensic interviewer is required to participate in which of the following?
a. Forensic interview peer review
b. 32 hours of instruction and practice in evidence supported protocol
c. Review of current literature on the practice of forensic interviewing
d. All of the above
5. Forensic interviewers may handle sensitive cases, so it is important to be impartial
without knowledge of the legal system.
a. True
b. False
6. Name one of the ground rules to be followed during the forensic interview.
a. Correct the interviewer
b. Say “I don’t know” if do not know the answer to the question
c. Only talk about things that really happened
d. All of the above
7. Important areas to explore during forensic interviews are who, what, where, when, and
how.
a. True
b. False
8. What is the appropriate process for a successful forensic interview?
a. Interview, pre-parent meeting, team meeting, post parent meeting
b. Team meeting, pre-parent meeting, interview, post-parent meeting
c. Pre-parent meeting, interview, post-parent meeting, team meeting
d. None of the above
9. What is the best type of question utilized by forensic interviewers?
a. List
b. Forced choice
c. Open-ended
d. All the above
10. If notes are taken during the Forensic interview, they should be kept as discoverable
evidence.
a. True
b. False
Appendix C
Appendix D
Note: Questions 1,3,4,& 7 show insignificance for the value of the study due to the fact
that these questions were answered the same in the pre and post survey, therefore they are
not included in the graph.