LGBTQIA+ inclusive healthcare versus traditional
Comparing patient satisfaction
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Author: Kempinski, Gayle
Thesis advisor: Rodgers, Jill
Committee member: Larson, Meg
Degree granting institution: Edinboro University of Pennsylvania
Degree granting institution: Clarion University of Pennsylvania
Degree name: Doctor of Nursing Practice
Abstract
The aim of this study was to evaluate the difference in patient satisfaction scores between lesbian, gay, bisexual, transgender, questioning or queer, intersex, and asexual (LGBTQIA+) individuals who receive healthcare from LGBTQIA+ inclusion clinics and LGBTQIA+ individuals who receive healthcare from traditional clinics. LGBTQIA+ individuals have unique healthcare needs and require safe, affirming, culturally competent, and inclusive healthcare environments that will meet these unique needs, eliminate health disparities and inequities, and improve patient reported outcomes such as patient satisfaction.
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2021
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Kempinski, G. LGBTQIA+ inclusive healthcare versus traditional: Comparing patient satisfaction. [Dissertation]. Edinboro and Clarion Universities of Pennsylvania, 2021.
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