An Analysis of Patterns of Librarian Service, 2017-2021

Over the last five years, the Bailey Library staff have collected data on every aspect of their interactions with students, including student evaluations of classes run by the librarians, records on research assistance provided to students, and records on online and in-person chats with students seeking assistance. This study consolidates and analyzes those data to elucidate the impact library services are having on the student body. Information on who uses library services and for what purposes will be provided, along with level of student satisfaction for some of those services.